Vicky comes thru again

[MarBro]

I had an eGo Passthru go bad on me and I emailed her last night ( a bit late ). I got an email this morning around 5:20 am apologizing for the inconvenience and told me she was sending a new one right out. Vicky, I understand things sometimes just go bad so there is no need to apologize
I got another email around 8:00 saying a replacement had already been shipped. Now That's Service. I still don't believe this girl ever sleeps.

Thanks Vicky and all the Crew at CigNot.

 

[Greyz]

I had an Ego - T atty that appears to be defective and Vicky has been on top of it the whole way through with me. She's sending a new one. Hats off and a big WOW on customer service from this vendor!