Well, after 8 days I got my juice

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Figurehead

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The Riskee, just kind of "eh" for me, the Marlboro was good tho. I have a small problem with my order tho and I have e-mailed Steve about it and hope he replies. Right now I am ordering from Puresmoker.com purely on the customer service.

I did get a little freebie tho, and the pina colada aint too bad.
 

Figurehead

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Well, I feel silly bringing it up but it was VERY minor.... The bottle sizes and fill levels confused me. Looking ay them now, I think I might have actualy gotten a bit MORE juice than I ordered. Some of the bottles were different sized and not filled to the top. Also, we ordered 1 bottle of Marlboro Fierce and on bottle of high. We were goning to cut the fierce with the high, but are actualy glad we got the fierce in both now as it was perfect for us. Steve explained this to me very satisfactory and promptly. Now THAT is customer service.
 

chokmah

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Feb 23, 2009
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Just my 2 cents but I love the customer service I have gotten from Puresmoker (steve and daniel). That is the main reason all my orders have been done with them. (3 total so far) I was thrown by the 50 ml bottle too but figured they wouldnt short change me as that isnt their way. Nothing seemed like it had spilled in shipping so I think its all good. Keep up the great work and good luck again on your move.
 

mctriple

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Couldn't agree more about the customer service. I kinda figured the fill level of the bottles was what you were concerned about. I just got a 50ml bottle in yesterday, and had a similar issue, although mine was a bit different. The USPS was pretty mean to the bubble envelope, and 2 holes were left in the top of the bottle. The inside of the envelope was a sticky, wet mess. Even the outside of the package was sticky. My mailbox now smells like Riskee Yuice! :) Wouldn't be surprised if there's a great-smelling USPS truck driving around for at least a few days, either lol. It wasn't even quite half-way full, so I wasn't sure if that was normal or not. Apparently it did lose a lot of the liquid, and they're sending me a new bottle! They definitely took good care of me. My hat is off to them.:D
 
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fuzzyvape

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to help out steve and daniel here is a pic of 50ml marlboror not opened (next to it 30ml cola)

100_1524.jpg
 
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