Now, let me say first off I don't want to bash any company, but I have really had bad luck with Janty products. I really want to like them.
The following is a letter I typed up to Janty that kind of explains the situation:
"Hello,
I recieved my Dura-C Kit one week ago, and now both batteries, and both atomizers, in any combination, have failed. They produce vapor still, but it is harsh electric tasting vapor.
I would like to return my Dura-C kit. I have been having bad luck with Janty, the customer service has been fairly good (although I am still waiting on a Mini Fogger kit (Order 19XX) I ordered over a month ago, and an extra mini fogger battery I mailed to Janty over a month ago after one failed).
I honestly really want to like Janty, the customer service has been pretty good. The products look great, the packaging is nice, but the products just seem to fail way too soon. I understand this is a relatively new industry, but my Dura-C doesnt work after 1 week of very light use, and after following all of the battery charging instructions to a "T".
I would like to send my kit back and recieve a refund if possible. If not, I will take a replacement kit, but I would really just prefer a refund. I might give Janty another shot in another 6 months or so, but for now I am going to have to put things on hold until the kinks are worked out.
Please let me know how you would like to proceed, and please let me know of a proper mailing address. Thank you.
Sincerely,
Jason XXXXXX"
-------------------
So I guess thats it. I just have bad luck or something.
The Dura-C gave me incredible throat hits, and I was a big fan of it, for the week I had it. Although during that week, I barely even used it (I am still on analogs, and was planning to switch over to the Dura exclusively in the near future).
So, I guess this is the million dollar question...
Who do I try out next?
I am kind of afraid of generic e-cigs, call me a prude or whatever, but I liked that Janty at least has the appearance of being a high quality product.
Can anyone reccomend a product (preferably a Mini, or close to that size) that is actually dependable, gives good throat hits, and doesn't leak like crazy?
I know e-cigs seem to be a bit of a gamble, but gosh, a week or working product? Thats terrible. Especially considering I spent about $100 bucks between the dura and accessories. Not to mention a couple hundred more on other Janty products. Grr.
Thats my rant. Thoughts, comments, suggestions?
The following is a letter I typed up to Janty that kind of explains the situation:
"Hello,
I recieved my Dura-C Kit one week ago, and now both batteries, and both atomizers, in any combination, have failed. They produce vapor still, but it is harsh electric tasting vapor.
I would like to return my Dura-C kit. I have been having bad luck with Janty, the customer service has been fairly good (although I am still waiting on a Mini Fogger kit (Order 19XX) I ordered over a month ago, and an extra mini fogger battery I mailed to Janty over a month ago after one failed).
I honestly really want to like Janty, the customer service has been pretty good. The products look great, the packaging is nice, but the products just seem to fail way too soon. I understand this is a relatively new industry, but my Dura-C doesnt work after 1 week of very light use, and after following all of the battery charging instructions to a "T".
I would like to send my kit back and recieve a refund if possible. If not, I will take a replacement kit, but I would really just prefer a refund. I might give Janty another shot in another 6 months or so, but for now I am going to have to put things on hold until the kinks are worked out.
Please let me know how you would like to proceed, and please let me know of a proper mailing address. Thank you.
Sincerely,
Jason XXXXXX"
-------------------
So I guess thats it. I just have bad luck or something.
The Dura-C gave me incredible throat hits, and I was a big fan of it, for the week I had it. Although during that week, I barely even used it (I am still on analogs, and was planning to switch over to the Dura exclusively in the near future).
So, I guess this is the million dollar question...
Who do I try out next?
I am kind of afraid of generic e-cigs, call me a prude or whatever, but I liked that Janty at least has the appearance of being a high quality product.
Can anyone reccomend a product (preferably a Mini, or close to that size) that is actually dependable, gives good throat hits, and doesn't leak like crazy?
I know e-cigs seem to be a bit of a gamble, but gosh, a week or working product? Thats terrible. Especially considering I spent about $100 bucks between the dura and accessories. Not to mention a couple hundred more on other Janty products. Grr.
Thats my rant. Thoughts, comments, suggestions?
