Anybody else notice a falling-off in service levels across the industry lately? I've only been actively engaged in this for about six weeks, but to begin with I got my hands bitten off, quick response to emails, fast no-questions-asked exchange of defective components and an all-round perception that everybody in the supply chain was doing their best to give great service. Given we're dealing in an addictive substance only available by mail, that was a big plus for me.
Right now though, I have issues with three suppliers, two concerning exchanges and one where I just haven't received goods I paid for a week ago (no problem with it taking a week to arrive but I haven't had a shipping confirmation, and that does bug me.
I won't name any names because I'm still chasing up with emails but all of them have been radio silent since last Tuesday (8 July).
So, is it just me?
Emp
Right now though, I have issues with three suppliers, two concerning exchanges and one where I just haven't received goods I paid for a week ago (no problem with it taking a week to arrive but I haven't had a shipping confirmation, and that does bug me.
I won't name any names because I'm still chasing up with emails but all of them have been radio silent since last Tuesday (8 July).
So, is it just me?
Emp
