x2 batteries!
- Thread starter balbrt1
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Well, you've had a bad experience. Definitely sorry to hear that Dean71. SI has had a huge growth spurt in the last month and they've had to hire new folks. It takes me the better part of a day to catch up on around 100 emails at work if I miss a day, I can only imagine how many emails SI gets, as it must be a lot if they are trying to process better than 300 orders a day now. Add the fact they are working on quality control - have spoken it and said they want the best for their customers - and they are working on changing their liquids to USA made instead of China made and at the same time trying to make sure their customers get the flavors they want, training new personnel to work on shipments, they've had to stretch their folks to help with other areas... well, hell. It is really unfortunate that your first experiences with SI are during a time of growing pains. Most of it has been due to customer requests, that they bring on certain items and offer more and more choices. I really want to assure you that it is going to be better first thing tomorrow, but I can't. This is the first time in 6 months I've had to put aside instant gratification and wait, but I understand why.
So, I have 8 working manual 650's. Do you just want me to send you one until you can figure out what you want to do? Pick your color, I have one of each, and they all work. I'll include a new charger cord, you'll want to charge it when you get it as I won't know at what stage the charge will be at, since I vape some more than others (yes, they're all in use with different liquids/flavors). Nonetheless, it is free to you. PM me where to send it. I'll add a replacement to my cart sitting open waiting for CEs to be back in stock.
Well we usually get about 50 emails a day from people who think the X2 is not working and that is usually resolved when they learn about the 5 click feature... I am sorry that the generic answer was of no use.... we are extremely inundated with CS emails since our tracking system went down last week....it is no excuse but at the moment we just do not have enough hands on deck to accommodate the issues. We have hired more people and they are in training by the end of next week all should be back to normal. I am sure they will get back to you with a replacement shortly 
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Sorry for all the trouble.
.Sorry for all the trouble.
Dean, I have two 650mah X2's that I don't use, in fact I have never used. One is a manual dark green one and one is an automatic red one. If you want one, I will send it to you for free.
Dang! kia and MrO on the spot! That is really generous of you both, to offer Dean71 an X2 from your own stock; at least he'd know he's getting a working unit, and could trouble-shoot from there.
Thanks Outlaw and Kia for the offer, but not that desperate. I have two KGO 1100's a pair of joye 510 T's and four Volt 78mm batteries, so I don't see as I'll get panicky at any time soon, LOL. Also have an EGO Twist on order, and looking forward to getting that to see the voltage diff's for different juices.
Just boxed this X2 and gonna send off tomorrow.
Just boxed this X2 and gonna send off tomorrow.
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