Your most annoying problem with vendors?
- Thread starter pinellaspete
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I am aware of HOW to do it, but sometimes I get distracted, lol. And when that happens, bad things happen. I have literally almost burned them in half, the wicks I mean. To the point it takes no effort to snap the wick in half. Not saying it doesn't make me a dumb bass, just saying I could see where the op was coming from. I am also thinking of switching to a butane luger to do the dry burn because I think the heat being external and spread I instead of focused, and also the actual presence of fire making me more attentive, should improve matters. It also helps if I bother to clean them in a sonic cleaner first. Doesn't take as much dry burning to get clean then.
Sorry for the thread hijack OP.
I hate that most vendor's dont tell you when they are backed up and it will take a week for them just to get your order together and ship it out.
Meanwhile you are running out of juice/supply's and have to order for another vendor because they take to long.
Meanwhile you are running out of juice/supply's and have to order for another vendor because they take to long.
I can't think of any problem I have with any of my vendors. CCV, LF, TV.. they have all been super. I do hate when I order something from TV and then see it on sale the next Monday.. but that's not his fault.
My biggest complaint is a few months ago I traded a box mod on the classys.. When I got it it didn't work. I contacted the guy to send it back, he said he would repair it and send me another. He deliberately gave me the wrong address and my package was returned back to me. Later on when I was going to send it again, and asked for another address he admitted that he gave me the wrong address to begin with! He did send me a beautiful wooden box that he made himself but it misfires so much that I don't ever use it. I never buy on the classys now!
My biggest complaint is a few months ago I traded a box mod on the classys.. When I got it it didn't work. I contacted the guy to send it back, he said he would repair it and send me another. He deliberately gave me the wrong address and my package was returned back to me. Later on when I was going to send it again, and asked for another address he admitted that he gave me the wrong address to begin with! He did send me a beautiful wooden box that he made himself but it misfires so much that I don't ever use it. I never buy on the classys now!
These problems remind me of the early days of the video rental industry.
Hardware problems:
VHS or Betamax? I bought a really nice Sony Betamax.
We all now know how well that worked out for me!
Mom and Pop rental stores on every corner:
Had to purchase a membership.
All the just released movies were NEVER in stock.
Waiting lists for the hot new movies.
Really steep late return charges.
Videos that wouldn't work once you took them home, had the popcorn made and just sat down ready to watch a movie for the next few hours.
The store went out of business without warning and you were only 3 months into your 1 year membership.
These are all problems we as early adopters to vaping are having. To quote one of my favorite authors: "History doesn't repeat itself, but it sure does rhyme." - Mark Twain
Perhaps someday a large corporation will step in and solve all these problems for us just like Blockbuster did for the video/dvd rental industry!
Boy will we be screwed then...
Pete
Hardware problems:
VHS or Betamax? I bought a really nice Sony Betamax.
We all now know how well that worked out for me!
Mom and Pop rental stores on every corner:
Had to purchase a membership.
All the just released movies were NEVER in stock.
Waiting lists for the hot new movies.
Really steep late return charges.
Videos that wouldn't work once you took them home, had the popcorn made and just sat down ready to watch a movie for the next few hours.
The store went out of business without warning and you were only 3 months into your 1 year membership.
These are all problems we as early adopters to vaping are having. To quote one of my favorite authors: "History doesn't repeat itself, but it sure does rhyme." - Mark Twain
Perhaps someday a large corporation will step in and solve all these problems for us just like Blockbuster did for the video/dvd rental industry!
Boy will we be screwed then...
Pete
shipping prices.
How come I can ship a 30ml bottle of juice anywhere for less than $2 but it cost so much more for them to ship to me.
How come I can ship a 30ml bottle of juice anywhere for less than $2 but it cost so much more for them to ship to me.
My only beef is the various labels they all like to put on the same object. I much prefer the KISS method... I don't like trying to figure out a monster from a mega from a super xl to an XXXXXXXXLLLLLLLL to ..... and then we have the stores logo to figure out too. So, is this ABC XXXXLLLL Monster Mega the same as a DEF Mega Monster XXXLLL???? Or what?? lol, I give up.
Shipping prices using USPS slowest and cheapest option for 2 packs of Clearomizers:
Vendor #1: Hawaii to Florida = $1.27 arrived in 4 days
Vendor #2: Florida to Florida = $5.99 arrived in 3 days
What's with that?
Pete
Vendor #1: Hawaii to Florida = $1.27 arrived in 4 days
Vendor #2: Florida to Florida = $5.99 arrived in 3 days
What's with that?
Pete
What, people dont like guessing what days they HAVENT "gone fishing"?....thats hilarious....
Seriously though, ALWAYS being outta stock of half your product..not good. Makes it a little difficult for a vendor to get larger orders, or save me double and triple shipping.
Its also nice to be INFORMED about backorder items...especially if your site doesnt track stock. Dont just let me wait...and wait....until I email ya to cancel the order, because you wont reply, then you reply back with a tracking number that ships out 3 days later...
I understand not being able to inform customers about lifespan of items...it revolves around personal use, and varies tremendously.
But #1 pet peeve.....Dont be responding to my praise emails in 15 minutes, and expect me to believe my complaints or questions emails just never arrive. I know of one company proficient at this...look at the negative supplier reviews. But there are actually a few companies that do this.
On that same note..if you DO reply to my leaking issue, and that reply is " we've had nothing but praise for those "....Lets not consider me and idiot. If its common, I can expect it, and maybe mod it up to fix it or something. I AM smart enough to realize they will ALL probably work this way after 2 or 3 of the same. Just be honest, as Im asking for YOUR recieved reviews as the supplier. I aint the first dude to complain about it, so stop pretending I am.
Lastly..after seeing this repeated a few times by a supplier- To post that you will delete a customers acct for giving your product/customer service a bad review, is a bit childish. And to basically say " your a whiny customer that is stupid, and your deleted so go shop somewhere else cause your not allowed to post anything negative in our forum"- Thats just priceless. If your going to refute and argue customers on open forum, AT LEAST BE GOOD AT IT.
Other than that, I like seeing all the new juice vendors pop up, especially those that work hard at selling for cheap...( I love a good deal too)....but at least TRY these liquids yourself. If it says chocolate chip cookie, it better at least RESEMBLE it. And "double flavor" means...double flavor- not extra 1%. If its not really double..how bout you just call it "extra"....
I think I got the rants that were misssed
vendors that tend to think you are stupid if there stuff does not work as soon as you get it and take over 30 days to refund your money.then tell you it was refunded 2 days ago but your account does not show a refund.then they act like like you are being a pain in their .....and they are very short with there answers.And I am afraid to post negative review because they are really nasty if you do.
I wish vendors (especially the vendors who specialize in eLiquids) would make a nice tidy Abbreviation code for their juices.
For instance:
CF = Carto Friendly
NCF = Not Carto Friendly
AF = Atty Friendly
NAF = Not Atty Friendly (make sure you have lots of attys on hand, because this juice is soooooo worth it!)
CFVG=Carto Friendly VG juice. (Yes! We thinned it for you and retained the great flavor!)
TFPG = Tank Friendly PG juice (Yes! It's thickened with VG so it doesn't leak, but not so much that it won't flow).
Well, those are just a few of the zany ideas I come up with shopping... or after I ruin a carto with too thick of juice...
For instance:
CF = Carto Friendly
NCF = Not Carto Friendly
AF = Atty Friendly
NAF = Not Atty Friendly (make sure you have lots of attys on hand, because this juice is soooooo worth it!)
CFVG=Carto Friendly VG juice. (Yes! We thinned it for you and retained the great flavor!)
TFPG = Tank Friendly PG juice (Yes! It's thickened with VG so it doesn't leak, but not so much that it won't flow).
Well, those are just a few of the zany ideas I come up with shopping... or after I ruin a carto with too thick of juice...
I like those ideas, Uma. I think a lot of problems could be avoided if we (especially those of us who are kinda new at this) were just told upfront that some items have trouble with thicker/higher VG% juices. It can get to be really frustrating.
As for problems with vendors -- I've seen a few vendors that I would have ordered from IF I could have figured out who they are and where they are. I like it when I visit a site and can click on "about us" or "contact us" and find out who I'm dealing with and where they're located. It's really nice if they also have a phone number listed. When I run across a site that isn't clear about who I'm dealing with, I won't order.
As for problems with vendors -- I've seen a few vendors that I would have ordered from IF I could have figured out who they are and where they are. I like it when I visit a site and can click on "about us" or "contact us" and find out who I'm dealing with and where they're located. It's really nice if they also have a phone number listed. When I run across a site that isn't clear about who I'm dealing with, I won't order.
Actually since I posted this a problem was completely rectified and they didn't even have to do that (I had an allergic hives & asthmatic reaction to a particular flavoring that is now permanently off my list) they sent me a replacement flavor and a free 30 ml bottle of a premixed juice . It took 5 working days to get my query replied to but they more than made up for it.
Not sending a tracking number, so I know when to stalk the mailperson.
Or how about "electronically" generating the tracking number - and then never actually getting the (I can't say what I want to) package to the Post Office and shipping it.
This one is about one inch away from "opinion" to "negative review" at this point.
i strongly agree on the shipping -they need to stop over charging. some vendors are really awesome and work with you. others are jerks. i had one vendor who seemed real nice and helpful until he asked me in an order if i was also getting e juice and i said the word nope. and he obviously took offence at that because when i asked for a tracking number. he answered me NOPE!!!!!! he was away. I had a bad battery and clearomizer he did not respond to that. so from that point I do not order from him or referre people to him. The out of stock thing is annoying. You get all excited thats its on sale and you go to order it, and of course its out of stock. lol But this is life there always a few bad apples in the bunch. In general i have found vaping community a good bunch of people. So just throw out the bad apples to the worms
WTF is that? You get an email w/ tracking number, but it doesn't leave their place for another couple of days. To me "processed" should mean "out the door."Or how about "electronically" generating the tracking number - and then never actually getting the (I can't say what I want to) package to the Post Office and shipping it.
I totally agree, and I have bypassed sites without the proper info too. What are they hiding and who are they hiding from?
Are they going to be here tomorrow? How do I contact them Where is my shipment being sent from? ... easier to bypass.
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