Random DIY mixing and More
- By Territoo
- DIY E-Liquid
- 195824 Replies
Did they ever resolve this for you dear?
Geekvape Customer Service
Supplier Negative Review Name of retailer: Geekvape Date of your initial complaint to the supplier Mar 15, 2022 Method used when initiating complaint with retailer Telephone Ticket number (if you were issued one) General nature of complaint...www.e-cigarette-forum.com
I had a similar issue with a geekvape device. They asked for pictures, proof of payment, videos then some more videos, etc... The person I was talking to barely spoke English and didn't seem to understand me. They did end up refunding tho. The way I got a refund is by saying that it was defective and eventually the person opened a ticket. I asked them directly for a refund. I was very surprised by their support. I thought for a moment they wouldn't refund.
Since I'm in the EU we do have 2 year warranty on electronic products so that could be a factor too. Funnily enough I had a toothbrush that I had just bought that started making a rattling noise (something is loose inside). Oral-B would not refund it. They scammed me and blatantly violated the law! Even after I reminded them that they were required to provide me with warranty. That company took a serious fall from grace! They told me they couldn't do it because I had no receipt / picture of the receipt to offer (they can't even verify that so it's a lie / excuse).
Also with regards to geekvape. I get the impression that like many other Chinese vape companies they don't really do much quality control / longevity anymore since they've already "made it" as a brand. The only one that is consistent seems to be Vaporesso, but I have my gripes with that one too. They have no waterproof mods unfortunately and they didn't let me enter their "giveaway". I'm not even sure it was a real and not just some PR stunt! But what else is there to buy.
For me geekvape is still the best in terms of box mods since they do have good products and actually honor warranty (at least in my case / for box mods / maybe with an RTA not so much?)
Freemax seems good also. Are there any other waterproof sturdy box mods? I know some use lesser known brands like dovpo etc but not sure about that one. Also why the heck do people use mech mods? Don't you wanna pick the wattage you vape at and not risk getting blown up? Some day because it has direct max voltage out (there's no circuit between the battery and coil of course just a switch) but does it really make that much of a difference?
I did get to choose another rta from their line and it was an okay device, but with the headache they caused me and the fact that others were having issues with Geekvape, I've refused to do business with them. I like Vaporesso, too. My favorite mod is the Gen or Gen-s. I have a bunch of those in my stash, but I've been using the first one that I pulled out of the box like 5 years ago. The only issue i have with them is the glue holding the magnets that keep the battery cover in place is weak, but superglue can fix that.
