About tow weeks ago I ordered 50ml of Caramel Cream from madvapes as it is my fav and when it got to me I just put it on the shelf as I had some leftin my other bottle. Well I cracked my new bottle opened a few days ago and to y surprise it was Kickazz Caramel instead of Caramel Cream. Before anyone asks yes I did check the bottle. I submitted a ticket informing them of the problem and the very next day they were sending me the correct bottle out and also apoligizing for the mistake. I even offered to send the wrong bottle back but they told me just to keep it as they couldn't take back used bottles of e-juice. I just wanted to say thanks you to Hoog and madvapes for taking care of the problem for me and for the outstanding customer support.