A thanks you to MadVapes

[redheadone]

About tow weeks ago I ordered 50ml of Caramel Cream from madvapes as it is my fav and when it got to me I just put it on the shelf as I had some leftin my other bottle. Well I cracked my new bottle opened a few days ago and to y surprise it was Kickazz Caramel instead of Caramel Cream. Before anyone asks yes I did check the bottle. I submitted a ticket informing them of the problem and the very next day they were sending me the correct bottle out and also apoligizing for the mistake. I even offered to send the wrong bottle back but they told me just to keep it as they couldn't take back used bottles of e-juice. I just wanted to say thanks you to Hoog and madvapes for taking care of the problem for me and for the outstanding customer support.

 

[GIMike]

Holy dang. I never really checked out madvapes aside from looking at some of their kits a few times. They carry juice too? lol I just went and looked, and their prices are pretty reasonable on their juices. They're not very close to me here in Oklahoma though, but I may have to give them a try. Glad I read your post otherwise I would have never looked

On a good note, I just started looking at their juices and the first two flavors I see are Irish Mintz and Candy Cane. Peppermint is my favorite juice flavor so I'll definately have to try their candy cane, but that irish mintz sounds pretty awesome as well. Yeah, I'll need some juice sometime next week so they're gonna be who I order from

 

[redheadone]

You really need to try out their juices The prices are really good and I think and I think their juices are really good. I order from them quite frequently and their shipping is really fast too

 

[Kilroy]

I've ordered from MadVapes 10 times, and they're always prompt and professional. MadVapes is tops in my book.

 

[mistinthewoods]

You really need to try out their juices The prices are really good and I think and I think their juices are really good. I order from them quite frequently and their shipping is really fast too

Shipping should be fast to you. MV is in a suburb of Charlotte I believe.
Good supplier though. Mark (Hoogie) has done me a solid or two as well.

 

[debt964]

MadVapes is super tops in my book! I have ordered tons from them recently....I got three people the same starter kit I ordered and some juices and cartomizers. I cant say enough kudos concerning their customer service! I will continue ordering from them. If I had to find something to suggest it would be toss some cards in your orders so we can give them to everyone and they can order too.

 

[Quinic]

MadVapes has excellent customer service. Had a problem with no solder being put on my RoughStack's positive battery terminal... they had a new one out in the mail to me that day. Also had a battery where the protective casing was coming off... and again, they had a new one out that very day to me.

I order a LOT from them. They are my primary supplier of all things PV (well, them and GotVapes). Everything I order from them I get the very next day. Guess it helps that I'm only 2 hours down the road from them.

I'm lucky to be so close to such an excellent company.

(One day I may even go and visit their store =)

 

[carpedebass]

That's one thing I've noticed about PVs and supplies...the customer service is usually amazing. I had to order something non PV related a bit ago and kind of got used to CS from vaping stuff...man was I disappointed. The rest of the marketing world could sure use some pointers from these guys, for sure!

 

[sonicdsl]

I agree. I've had 3 orders in the last two weeks or so & each one has been incredibly prompt to ship. Excellent service!

A few of the other vendors have been the same for the most part. I think it's because most off the PV vendors are also users/fans themselves, from what I've seen so far.



Sent from my Galaxy Tab using Tapatalk

 

[Natalia]

Soooo hooked on Madvapes Root Beer. I have a bottle Kick-azz Caramel I forgot about. Thanks for reminding me.

Edit: I also love their newsletters with weekly specials and a lot of good information. Definitely worth the read.

 

[Celarnor]

Yeah, I like the newsletters. The latest one has a behind-the-scenes look at their warehouse. Pretty neat.

Kick-azz Caramel is awesome, BTW. Just picked up 50ml of it a few days ago.

 

[Stosh]

I'm disappointed, I hear all kinds of stories about how great Hoog and MV is at making good on a mistaken order......all my orders have been exactly what I wanted, no problems, no need to use the ticket system, (not sure how to..), no runs, no hits, no errors, just good products shipped fast at a good price.