Aggrovated

[msroulette]

SR219...nowhere is it being said a complaint can't be fixed here/posted here

Last ngiht A poster opened a thread mocking herself for doing something stupid. she got ribbed on by the family we've come to know...then someone else found it to NOT be the funny spoof it was meant to be. B Poster found it disrespectful and made it surely known, and some drama broke out...over something silly. The "family" rallied around A Poster and V4L in general and tried to explain it all...but again perception is objective...this will never be seen in the positive energy it was supposed to be seen, which is quite unfortunate.

 

[MikeDeason]

I'm not new here, been vaping for a year or so, and made my first purchase from v4l many months ago. I just don't post much on this or any forum. That doesn't mean I don't read the forum though. So perhaps I have a better view than a lot.

BUT, the idea someone cannot post a complaint (in the eyes of most of you) is ridiculous. The "business" is linked to this forum from ECF's main page and the idea that only good things can be posted would give potential new customers with the idea that nothing is ever wrong, mistakes are never made. Thus not giving potential new customers a clear view. What is everyone so afraid of?

I don't ever see people jumping on and attacking all the people posting positive or glowing posts. But the reverse is not true. Any post that would create a negative view is usually jumped on quickly and strongly. Is that any way to treat fellow vapers?

I see comments such as.....this is the V4L sub-forum so if you don't like the glowing reviews, don't come here or don't read that particular thread. Well, when you know a thread is something negative, stay away from it.

Am I the ONLY person here that sees a double-standard?

No.

Some of the hardcore V4Lifers attack like hounds if you have anything negative to say...they're brand loyal brain washed.

Just put them on your ignore list.

There's plenty that are very helpful here.

 

[StaceyM]

I think it's great that fellow customers help out others when it comes to problems, and with the vaping experience in general. However, when it comes to customer maintenance, professionalism is key. I don't think any business owner worth their weight in gold would want to compromise that. That's a problem with message boards- things can get ugly, and lines therefore have the potential to blur. I think that's probably why Steve & co. prefer the real "problems" be dealt with via PM, e-mail, etc..behind the scenes; lest a customer be scared away by something he or she reads, or perhaps misinterprets as insulting, or hostile, on a message board.

On a good note, I'm sure many customers have been lured to purchase because of this message board...myself being one. After a while, you learn to sift thru the petty crap, and concentrate on the good stuff. That's what I do anyway.

 

[smokin n jokin]

That's nice you feel that way but......this thread reminds me of the people I work with that are always telling me I should be friendlier, I tell them I'm here to make money, not friends.

 

[lonercom]

My $.02.

I agree with the OP to some extent. I have to admit when I scanned it, I was a little mad but after I read it completely I agreed.

This is a great place to learn and socialize with staff and fellow foggers. As it's a public forum, dissenters will wander in here and most of us will jump in to defend the folks at V4L. Not because we've been drinking the Kool-Aid but because we usually have not had the same experiences.

I would however, most definitely, use these forums to hold a supplier accountable if their business practices were unethical or underhanded. I would feel it my responsibility to my fellow vapers to say so. In that light:

THERE'S NO SUCH THING AS A FREE TRIAL ON THE INTERNET!!!!!

Happy fogging everyone

 

[SR219]

SR219...nowhere is it being said a complaint can't be fixed here/posted here

Last ngiht A poster opened a thread mocking herself for doing something stupid. she got ribbed on by the family we've come to know...then someone else found it to NOT be the funny spoof it was meant to be. B Poster found it disrespectful and made it surely known, and some drama broke out...over something silly. The "family" rallied around A Poster and V4L in general and tried to explain it all...but again perception is objective...this will never be seen in the positive energy it was supposed to be seen, which is quite unfortunate.

You don't need to be so cryptic. It was Val's post, I know. And I can see 3 sides of that. One is, "I'm making fun of myself". The other is, "see what I have to put up with". Still others may see, "hey, she's making fun of me". Did I read the whole thread? Nope. Why didn't I? Because there was nothing useful in it. Should it have been made in the first place? That would depend on what "side" you are on.

And again, that takes me to the very core of the problem here. The "family" is seen as the good people. Anyone that disagrees with a "family" member is seen as bad and again is attacked. This whole concept is wrong. WHY must everyone jump on? Let the matter stay between the people it concerns.

Don't worry, I know my thoughts/opinions are just that, mine. I've posted more words in this thread tonight than I have on all forums for the whole year. The "family" needs to relax a bit.

 

[v1John]

Maybe it was the after-effects of the time warp.

 

[jeffree]

This thread reminds me of a scene from The Godfather.

 

[sawlight]

Really? We can't have some fun in here anymore? That is why I liked this forum, it was full of helpful, fun and interesting people!
Some of these people HAVE given the shirts off their backs to help others in dire need! I've seen it! I respect these people, I am proud to call most of them my friends!
But if it's to where we can't laugh at ourselves once in a while without offending everyone else, what's the point?
What a messed up world this has become.

 

[wenchy69]

this entire thread confuses me. I understand adrenalynn's babble more then this. lol <3 adren

yep, confusing me bigtime too! what is it that you just HAD to get off your chest that you said 'has gone on too long' ????

what a strange post!

 

[lizziebith]

I don't like the piling-on when someone has an issue (but I do believe it's fairly rare), and I don't like when someone shows up in this subforum to complain about the happy people they find here either.

As to the former -- I firmly agree with jeffrey and his stock answer to folks with issues (I'll paraphrase): "please contact V4L and they will sort it out." Piling on should NEVER happen. As to the latter, I like to point to other vendors' subfora where one can find equally enthusiastic customers, AND to our fun OT threads -- which perhaps have helped us foster a sense of community out of proportion to any sense of loyalty to a given supplier.

I don't agree that discourse in this forum is really all that restricted: on any given day you can find a thread on the first page that is NOT filled with vitriol and which began with a user having some sort of issue. Have bad things happened? Yes, I agree with that.

Steve is the one who calls his beloved customers "family." That term may be loaded for some, and elicit images of Kool-Aid drinking pod-people. To me it means that all customers will be treated by the company with warmth and respect. Here in this subforum I try to act as if I were actually an employee of Steve's. This is a public place and anyone can read what we write. As potential ambassadors for V4L, I think it is always best that we try to be as helpful as we can. But when enthusiasm for V4L products is labeled as blind brand loyalty (odd, considering how many of us tried other products first) it's hard to avoid being defensive. I agree that we should tread carefully responding to such charges.

 

[PRboy25]

They are the best (V4L) that’s all I can say, not only they save are lives and are working 24/7 for us, but they take care of any problems we have asap , thanks V4L

 

[wenchy69]

They are the best (V4L) that’s all I can say, not only they save are lives and are working 24/7 for us, but they take care of any problems we have asap , thanks V4L

that is really going overboard! NO supplier is saving our lives. they are running businesses for profit.... not saving the lives of anyone! we have chosen to vape, as we believe that it must be better than smoking cigarettes. as yet, none of us know that it actually is a healthier alternative for us, or indeed just as bad as cigarettes.
so as far as saving our lives goes..... only time will tell on that score.

 

[PRboy25]

anyways

 

[wenchy69]

No meter what vaping is a healthier alternative then smoking anybody can tell you that, even you can notice that when you quit cig completely and your health start raise up and with out e-cig supplier there is not healthier alternative because well be stock with analogos so yes they need to make a profit even hospitals make profits when they need to save your life and I know you know what i mean by that.

whatever you reckon. to tell me that i know what you mean is absolutely pointless because your words and spelling are all over the place. i made my point, so i'll just walk away from this one.

 

[lizziebith]

Deleted. *sighs* Life is too short to spend whacking internet fools upside the head.

 

[wenchy69]

Deleted. *sighs* Life is too short to spend whacking internet fools upside the head.

feel free to PM me if you have a problem with my comments

 

[wisteelersfan]

Wow, this one sure turned, umm, what's a good word, juvenile? Maybe everyone just needs to step back, take a deeeep breath, and relax? One person posted their personal opinions, and it's turned into a back and forth, one person to another, *#@&#fest. Right down to attacking grammar. Do we all need some xanax/bud/prozac/valium?

 

[lizziebith]

No. I believe in transparency. I went through an internet phase of being a militant grammarian once. Fortunately, you are not in that club, in spite of your critique of the gentleman in question. Your grammar does not qualify you for membership in crazy-grammar-folk nuttiness. Also, tossing an argument out for bad grammar, while exhibiting same, is not full of win. Never attack someone online for their grammar/and or spelling. It ain't right.

 

[impcat]

Not everyone has English as their first language and to attack someone for their lack of proper grammar or spelling is totally out of line. It is not that difficult to understand what was said/meant in PRBoy's post.

It seems pretty obvious to me that if someone is going to respond to him, they at least owe him the courtesy of trying to understand or at the least, asking him for clarification instead of abruptly shutting him down.

PRBoy, I understood what you were saying, and I agree with you. It is too bad that not everyone is tolerant and patient.