Another Customer Service Win

[Schoolbob]

I will not go into the details, but V4L once again shines in service to their customers.

In fact, I will go so far as to say, they are tied for the best customer service in ANY industry!

No games; no fuss; they just do what's right.

Thanks again V4L.

 

[Rappel_Welch]

But we like details...lots of gory, nitpicking, .... retentive, type A personality details.
Sorry, was that out loud?

Glad you're a happy camper!

 

[Joyce]

But, but...how can we rubber-neck if you don't share? We LOVE the details, especially when it's a WIN!

I'm so glad it's a good one for you!

 

[keyzygirl]

YaY!!I love it!!

 

[K9Luvr]

They are the best. Hands down, across all industries. IMHO ;-)

 

[AG51]

But, but...how can we rubber-neck if you don't share? We LOVE the details, especially when it's a WIN!

Yeah....

 

[Kanza]

So the truth finally comes out, huh? We're voyeurs...plain and simple

Seriously, it's sometime good to know how you were helped in case we experience the same problem somewhere down the road - that's our story and we're sticking to it

However, Schoolbob, we are always happy to see someone as impressed with V4L as we are! Welcome to the family!!

 

[Joyce]

Well, I've got a little CS win story detail...some battery serendipity. I got an order in today with a gold auto battery. I had requested a white or yellow or red LED, no green, if possible. There was a note in my order that said only green was available...however, they sent BLUE on my GOLD battery. People, I am from West Virginia. Blue and Gold. Mountaineers. The only thing missing is the Flying WV logo.

I love this company!

EDIT: Pardon the hijack, Schoolbob, I just wanted to borrow your love thread for a bit! I hope you don't mind!

 

[Morandir835]

Very happy for you Ms. Joyce.