anyone else having issues with ibtanked?

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d3mon

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Jan 25, 2012
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san antonio
I ordered from them 7/31 and had a tracking number by 8/1, clear tanks

Did you order one of their Art/colored tanks? Those take longer, says so on the website

i did. said adding color would add 1-3 days of delay. i think i'm well beyond that. mix in the complete lack of communication, and i'm just a little annoyed with it.
 

Baditude

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Apr 8, 2012
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Ridgeway, Ohio
Although not attempting to make excuses (I have no affiliation with the company), this is literally a small mom & pop type business and they admit to not always stay up to date on order confirmations. Tanks and special requests are done on site as well as packaging. They make a high quality product for a very reasonable price.

If you continue to not get an update in the next day or two, contact OCD on the IBTanked suppliers forum, "Do you fiddle with your thingy?"

http://www.e-cigarette-forum.com/forum/e-cigarette-suppliers-forum/339809-do-you-fiddle-your-thingy.html?highlight=do+you+fiddle+with+your+thingy
 

d3mon

Super Member
ECF Veteran
Jan 25, 2012
439
576
50
san antonio
Although not attempting to make excuses (I have no affiliation with the company), this is literally a small mom & pop type business and they admit to not always stay up to date on order confirmations. Tanks and special requests are done on site as well as packaging. They make a high quality product for a very reasonable price.

If you continue to not get an update in the next day or two, contact OCD on the IBTanked suppliers forum, "Do you fiddle with your thingy?"

http://www.e-cigarette-forum.com/forum/e-cigarette-suppliers-forum/339809-do-you-fiddle-your-thingy.html?highlight=do+you+fiddle+with+your+thingy

That bit of insight into the company actually makes this delay more understandable and reasonable. i just tend to expect people to make dates they commit to...so when my order went outside the "1-3 day" window, i start getting concerned.
 
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