I sure hope I get to put an order in tonight. It will be my first. : ) Should I bring a BIG stick with me? : )
Nope , Don uses bow & arrow...LOL..Good luck Mimi, I hope you get your order in.
I sure hope I get to put an order in tonight. It will be my first. : ) Should I bring a BIG stick with me? : )
It will update when the site opens Dee..
I have been slowing down on the amount things are reviewed and such of late. A good indication that I dont have much in the way of reviews appearing near the top of the reviews of late. At one point it was 6 to 8 on the first page. I started this more of a hobby than a job and I understand growth. I have hired some to take the burden off of me and it does help but the amount of orders coming in on a daily basis is pushing the time frame back to an unnexceptable level.
I am seeing what I have to do to adjust things to make it reasonable for everyone and the only way I can see to not get buried in orders is regulate what comes in. As things get closer to a balance I can almost give a definitive time when the site will be open for orders. I opened the site up on Friday and by Sat morning had enough orders to do for Monday and Tuesday.
I understand business 101 so to speak and anyone can say I should do things this way or that way, but unless you are in my shoes one never actually knows what goes on behind the scenes, but when I get an influx of emails as to why there orders have not been shipped, why are things always out of stock it tells me there is a issue. I uphold my customer service with high regards and wish there was a easy answer and fix to all of this but I cant just say hey Joe I want you to do all my packaging, mixing and bottles for me and problem solved. As we all know life is not that easy and things dont always work the way we want them but we learn to adjust and figure out a resolution.
I opened the site yesterday for 2 hrs and had enough orders for Wed workload. How is it conceivable to allow it to run constantly and expect to keep up with orders. I have always said if it gets to be a burden and more of a job than a Hobby I would cut things back to a acceptable level I am comfortable with.
I never expected to grow the way I did nor think anyone else anticipated it this way either, but things have to change and until things can be sorted out to work accordingly I can only do my best to fix it.
I think whats there is whats there.
Folks (like me) into RY4 and EJOKERS will still be waiting.
Thank god...saved the Kittens!!!!! Whew!!!
I can envision satelite offices in hmmm for instance
Knoxville, TN to take care of your southeat region
Fontana, CA to take care of the west coast
Adirondacks for help in the North
yeah I can see it now!!!
All I can say is this.....WE brought this on ourselves! WE could have kept our mouths shut and kept this golden egg our little secret, but NOOOOOO!!!! We had to go blabbin' to every soul we know that has one of these vaping sticks hangin' out their mouths that we found the Mecca of vaping pleasure. lol Really though, as long as Don isn't stressed and it isn't taking a toll on him physically, I'm tickled to see him prosper and I'll gladly wait a little longer to get my orders. I certainly have no desire to go shopping elsewhere. Hang in there Don, we're still your cheerleaders/fanclub! 
This is good stuff. Almost as good as Don't juices. Here's my take on the whole situation. Most fit the first part. Have seen a few other posts that have made me chuckle and they fit the 2nd part.
1. Man is very busy. Man only open shop a few hours a day. Man can keep up with the workload. Sounds like a good plan, man.
2. Customer want it now. NO, customer want it yesterday. You're closed?!!?!?!?! How can I place my order?!?!!?! Only once a day at 7:00pm?!?!?!?! Customer don't like that plan. Customer always right. Let me tell you how to run your business... blah blah blah. Although they have said it in a much nicer way. The meaning is the same, but they say. " I can't depend on my go to e-juice producer not being able to take my orders in a timely fashion. Although I hate to do it, I will just not continue to depend on them going forward. Sweet jesus, really? Is it that much of an inconvenience? We are so spoiled sometimes....End of rant.![]()