OK-here's the story........
About two months or so ago a friend who works out of town a LOT ordered me a blue lux battery. It came in not working. I let him know, and since I had not seen him, he ordered me another with the intention of returning the broken one and getting himself one.........the second one had the same problem. At this point, I still had not seen my friend, and kida whined/kinda laughed about it on the forum, as this was the ONLY color at this point I didn't have. I was waiting on Tommy to come back to town so that (hopefully) he would remember to return them.
Tony caught my post and told me to email........He sent me two new batteries with a postage pain envelope for the returns. That's right-he sent the new ones first! Unfortunantly, only one of the two sent worked. I went ahead and returned all three non-working batts, and told him not to worry too much. I had intended to buy Tommy a blue battery and not tell him about it, hey-lol-I was thrilled I had mine and it wasn't that big a deal-factory issues happen. THEY SENT ME ANOTHER ONE. Not only another-it was one of the cool new ones with the light up blue led lux sign on the bottom.
Tony-lol-I love you. With customer service like this, you deserve every success in life possible. If you carried mods, I would never look over the fence again
(hint-hint)
About two months or so ago a friend who works out of town a LOT ordered me a blue lux battery. It came in not working. I let him know, and since I had not seen him, he ordered me another with the intention of returning the broken one and getting himself one.........the second one had the same problem. At this point, I still had not seen my friend, and kida whined/kinda laughed about it on the forum, as this was the ONLY color at this point I didn't have. I was waiting on Tommy to come back to town so that (hopefully) he would remember to return them.
Tony caught my post and told me to email........He sent me two new batteries with a postage pain envelope for the returns. That's right-he sent the new ones first! Unfortunantly, only one of the two sent worked. I went ahead and returned all three non-working batts, and told him not to worry too much. I had intended to buy Tommy a blue battery and not tell him about it, hey-lol-I was thrilled I had mine and it wasn't that big a deal-factory issues happen. THEY SENT ME ANOTHER ONE. Not only another-it was one of the cool new ones with the light up blue led lux sign on the bottom.
Tony-lol-I love you. With customer service like this, you deserve every success in life possible. If you carried mods, I would never look over the fence again
(hint-hint)
