Bragging on Mount Baker!

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Johntodd

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Jun 18, 2011
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OK, so I placed an order with them recently for a juice, and wanted an extra flavor shot.

Somewhere along the way my finger slipped, or my scroll wheel scrolled, and I ended up ordering 5 flavor shots!

Needless to say, what I got was hideous!

I went on mount baker's live chat, and in the end, they practically insisted that as a "one time courtesy", they'd send me another bottle at the same 24mg of nic, without the flavor shots, for free.

I just want to thank mount baker Vapor publicy for standing behind their sales and supporting their customers after-the-fact. It was most likely my fault, and this action shows me that they are caring people who believe in vaping over smoking. Thanks!

Like they used to say on Hee-Haw:

SAAAAALUTE!!!

RFD082.jpg


-Johntodd
 

Northernshrink

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Jan 21, 2012
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Have only ordered a cpl of times from MBV last being there sale on Friday love there chat feature impressive how the person on the other end is both knowledgable and speaks English. And compared to what vendors up her in Canuckastan charge it's a no brainer as long as it clears customs.
 

Riff

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Oct 26, 2014
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With my last order I decided to grab a mod, the Stingray X clone they offer to be specific, and they sent me 2. First things first I checked my invoice, only charged for 1... okay let's call customer service and see where they want it shipped back to... to my pleasant surprise the response was "bank error in your favor, collect one free mod." This made my day. Needless to say I don't expect this to happen often, but it sure does guarantee my continued patronage. Great way to deal with a mistake. Makes me a customer for life.
 

Aurora-Oblivion

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Nov 18, 2012
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Isle of the Wizards
With my last order I decided to grab a mod, the Stingray X clone they offer to be specific, and they sent me 2. First things first I checked my invoice, only charged for 1... okay let's call customer service and see where they want it shipped back to... to my pleasant surprise the response was "bank error in your favor, collect one free mod." This made my day. Needless to say I don't expect this to happen often, but it sure does guarantee my continued patronage. Great way to deal with a mistake. Makes me a customer for life.

You can't beat that with a Stingray X... Ohh wait, yes you did! :thumb: :D
 
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