Brown Hued Funky Nicotine.

[Netlah]

I just wanted to make a seperate post as I've seen some others having issues with this lately and wnated to know if someone could tell me the validity of response. I ordered 115ml of 100mg nicotine recently from ECX. I have always ordered and got crystal clear good quality nicotine that was unflavored. This time around when it came in the mail it had a light brown hue and in transfering the bottles noticed a rubberish/motoroilish/dktab555 type smell coming from the nicotine. I had just mixed my pg/vg base and when added it in ugh it smells horrible. Added flavoring (was making a custard ) and the heavenly custard smell is plagued with this oily tobacco smell. So I thought I would ask the vendor. They replied with:

We apologize for this inconvenience; we have recently changed our nicotine distributor and are not obtaining our nicotine from a new company that makes healthier and more organic nicotine. The e-cig/DIY industry is pushing more towards this kind of nicotine since it is safer to be vaping, so more and more companies will be making their own juice from this particular nicotine. Because it is organic, it does have a more pungent aroma and taste to it, so we simply recommend starting off with 20% total flavor concentrate

My question I make alot of tobacco vapes, which doesn't really allow me to go 20% total flavor concentrate to dilute the horrible taste of the nicotine. I feel like I'm out 115ml of the nic though as I can send it in for them to analyze if this is there new standard it should be on par? I guess save it for when I fel like making a motor oil flavored juice?

 

[exnihilo]

I'd insist on a refund and goto nude or wizard. That's sounds like non accountable bogus response.

Edit- apparently you're not the only one:

http://www.e-cigarette-forum.com/forum/showthread.php?t=525571

Sent from my LG G2, using Smack-a-talk HD.

 

[glasseye]

They replied with:

We apologize for this inconvenience; we have recently changed our nicotine distributor and are not obtaining our nicotine from a new company that makes healthier and more organic nicotine. The e-cig/DIY industry is pushing more towards this kind of nicotine since it is safer to be vaping, so more and more companies will be making their own juice from this particular nicotine. Because it is organic, it does have a more pungent aroma and taste to it, so we simply recommend starting off with 20% total flavor concentrate

What the huh? Maybe I woke up on the wrong side this morning but that just sounds crazy, every single bit of it.

Organic isn't the buzzword it once was, even when it meant something. It's like they're saying "Here's an organic apple. So what there are worm holes and a big worm in it? You'll get used to the taste. Everyone is doing it now, just cover it up with peanut butter or something and it'll be healthier." no

 

[r77r7r]

I read it more like this:


We apologize for this inconvenience; we have recently changed our nicotine distributor and are not obtaining our nicotine from a new company that makes healthier and more organic nicotine. We bought a crapload of it and can't return it, so we have to convince you that's it's good for you. And hopefully you'll buy all that xtra flavoring @ our store.

We sell most of our nic to companies that mean more to us than you do. If you don't like it, you just don't know what's good for you! I mean c'mon, you used to smoke cigs! This is sooo way better!!

Hopefully we can figure this out soon w/o taking a major loss, but for now we're trying trying to placate everyone and sell extra flavoring to cover the major losses we will eventually incur as you and others take your business elsewhere.

 

[we2rcool]

I just wanted to make a seperate post as I've seen some others having issues with this lately and wnated to know if someone could tell me the validity of response. I ordered 115ml of 100mg nicotine recently from ECX. I have always ordered and got crystal clear good quality nicotine that was unflavored. This time around when it came in the mail it had a light brown hue and in transfering the bottles noticed a rubberish/motoroilish/dktab555 type smell coming from the nicotine. I had just mixed my pg/vg base and when added it in ugh it smells horrible. Added flavoring (was making a custard ) and the heavenly custard smell is plagued with this oily tobacco smell. So I thought I would ask the vendor. They replied with:

We apologize for this inconvenience; we have recently changed our nicotine distributor and are not obtaining our nicotine from a new company that makes healthier and more organic nicotine. The e-cig/DIY industry is pushing more towards this kind of nicotine since it is safer to be vaping, so more and more companies will be making their own juice from this particular nicotine. Because it is organic, it does have a more pungent aroma and taste to it, so we simply recommend starting off with 20% total flavor concentrate

My question I make alot of tobacco vapes, which doesn't really allow me to go 20% total flavor concentrate to dilute the horrible taste of the nicotine. I feel like I'm out 115ml of the nic though as I can send it in for them to analyze if this is there new standard it should be on par? I guess save it for when I fel like making a motor oil flavored juice?

They "apologize for the inconvenience"?! Thank you, but uhm, HELL NO...I DO NOT WANT THIS STINKY CRAP! NOR AM I GOING TO USE MORE FLAVORS TO TRY TO COVER UP THE SMELL! YOU CHANGED YOUR PRODUCT WITHOUT NOTIFYING ME! I WANT AN IMMEDIATE CREDIT OR REFUND...OR YOU CAN PAY THE POSTAGE FOR THE SWITCHEROO YOU PULLED AND I'LL SEND IT BACK FOR A REFUND! (we used to get all our nic from ECX; tried WZL, found them too inconsistent in taste/smell; thank heavens we found Nude - whew).

 

[michaelsil1]

Oh Nose!

We don't want no stinky crap!

 

[Heavyrocker]

Demand a refund or go some place else,looks like they are trying too pass on the bad stuff and make a profit instead of taking the loss on there mistake,i would not vape this stuff.

 

[Netlah]

Demand a refund or go some place else,looks like they are trying too pass on the bad stuff and make a profit instead of taking the loss on there mistake,i would not vape this stuff.

I just sent them a little stiffer emailing asking for a refund or at the very least store credit. I'll see how it goes from there. I even tried a tobacco flavor last night and did some Black Honey Tobacco little TA and EM and I smelled it and it smelled like Honey Motor Oil =/. I'll keep you guys posted thank's for the support. I should link this thread in my ticket. It's not the 20$ for the nicotine that bothers me it's the time I've wasted crafting bottles for them to be ruined by there "incovienence". Unfortunate.

 

[Plumes.91]

probably just a slight impurity in the extraction. though, if it stinks to high heaven of tar/tobacco then they should refund anyone who doesn't want their nicotine solution to smell of tar and tobacco. Sounds like the lab may have gotten some extra alkaloids in the solution rather than solely extracting the nicotine. The lab they ordered bulk from should accept a return and filter and/or further decoct the solution to contain less alkaloid/plant matter material. In the mean time... If it smells of alcohol and you don't want to send it back, leave the cap off for as long as possible. If it smells of organic materials, there isn't much we can do ourselves other than sending it back for a refund or exchange. If they aren't being complete dicks, I'd give them a chance to right the situation. They're probably afraid of losing their business. Can you imagine? They must be keeping their hands to their hearts hoping they won't lose their customers while they get this sorted out. They could lose everything they've worked for from this one switch to a different lab. All because the lab released nic solution with slight impurities. We don't know what's wrong with it so it's more scary for the consumer. Could have WTA in it is my guess.

If its smelling of motor oil or whatever then it could be unevaporated naphtha or alcohol. Leave the cap off in the mean time and it should start to clear up. If thats the case, the lab doesn't know what the heck it's doing. Definitely contact the distributor and let them know every scent your smelling so they can relay it to the lab. Not goood. This isn't good for the consumers & this wouldn't be good for the e-cig community as a whole if it got out that inferior solutions are seeping into the market.

 

[Wingsfan0310]

probably just a slight impurity in the extraction. though, if it stinks to high heaven of tar/tobacco then they should refund anyone who doesn't want their nicotine solution to smell of tar and tobacco. Sounds like the lab may have gotten some extra alkaloids in the solution rather than solely extracting the nicotine. The lab they ordered bulk from should accept a return and filter and/or further decoct the solution to contain less alkaloid/plant matter material.

That's all fine and dandy, but I have to believe the stores that buy this stuff and the lab itself had to test this stuff. It seems like they have to know it's not right are hoping they can sell it with out too many complaints. Not a smart business decision, because if that happened to me, it would be a cold day in Hades before I bought my Nic from them again, or anything else for that matter!

Cheers,
Steve

 

[dannyv45]

That NIC is unacceptable. If you are getting a pungent odor after it's mixed down it is no good. ECX has had a history of BS excuses. It's been pulled on me with certain flavorings that were just not right. I got a very unsatisfactory resolution to my issues and have since stopped using them.

I would recommend
Wizardlabs
Myfreedomsmokes
vapingzone
RTS

At least with them if there was a problem they've all bent over backwards to resolve the issues correctly and promptly.

 

[we2rcool]

probably just a slight impurity in the extraction. though, if it stinks to high heaven of tar/tobacco then they should refund anyone who doesn't want their nicotine solution to smell of tar and tobacco. Sounds like the lab may have gotten some extra alkaloids in the solution rather than solely extracting the nicotine. The lab they ordered bulk from should accept a return and filter and/or further decoct the solution to contain less alkaloid/plant matter material. In the mean time... If it smells of alcohol and you don't want to send it back, leave the cap off for as long as possible. If it smells of organic materials, there isn't much we can do ourselves other than sending it back for a refund or exchange. If they aren't being complete dicks, I'd give them a chance to right the situation. They're probably afraid of losing their business. Can you imagine? They must be keeping their hands to their hearts hoping they won't lose their customers while they get this sorted out. They could lose everything they've worked for from this one switch to a different lab. All because the lab released nic solution with slight impurities. We don't know what's wrong with it so it's more scary for the consumer. Could have WTA in it is my guess.

If its smelling of motor oil or whatever then it could be unevaporated naphtha or alcohol. Leave the cap off in the mean time and it should start to clear up. If thats the case, the lab doesn't know what the heck it's doing. Definitely contact the distributor and let them know every scent your smelling so they can relay it to the lab. Not goood. This isn't good for the consumers & this wouldn't be good for the e-cig community as a whole if it got out that inferior solutions are seeping into the market.

All because the lab released nic solution with slight impurities.

The reason the OP got nasty nic is NOT because of the lab...it's because ECX didn't have enough integrity or respect for their paying customers to ensure they received a usable product. They KNEW it was nasty smelling/tasting, and opted to try to pass it off to a loyal customer!

It's the same unadulterated bull.... as a vendor sending out old/stinky nic "but always making it right" when a buyer is savvy enough to complain.

THERE'S NO EXCUSE FOR A LACK OF INTEGRITY AND BLATANT DISRESPECT TO A PAYING CUSTOMER!

Of course, being a small business owner, we want buyers to give us an opportunity to correct our mistakes. But this was not a "mistake". ECX's email clearly shows they knew what they'd shipped...and someone 'at the top' obviously told customer service how to respond to the complaints.

 

[we2rcool]

That NIC is unacceptable. If you are getting a pungent odor after it's mixed down it is no good. ECX has had a history of BS excuses. It's been pulled on me with certain flavorings that were just not right. I got a very unsatisfactory resolution to my issues and have since stopped using them.

I would recommend
Wizardlabs
Myfreedomsmokes
vapingzone
RTS

At least with them if there was a problem they've all bent over backwards to resolve the issues correctly and promptly.

I agree that this is unacceptable. But I disagree on using vendors that consistently send out old, smelly, oxidized nic...and then "make it right" if someone is savvy enough to complain. That's not bending over backward - that's screwing you and then apologizing after you noticed.

 

[Exchaner]

This funky smell/taste seems to be going around in the industry, first My Freedom Smokes, then RTS and Nick Vape, and now EcigXpress. Anyone buy from Vaping Zone lately?

 

[savagemann]

Bummer.
I used to love the ecx nic.
The cleanest I tried.
Glad I stocked up on a gallon of good clean nic before all this started going around.

 

[watson_5]

While RTS has been great as long as I have used them, I think they dropped the ball this time.
I have read other people descriptions of a solvent smell coming from their nic around October of last
year.
Diluting the nicotine and then freezing it and only trying it months later doesn't help me much.
The help I got from them was to try and add more vg. Then when I found their latest batch
from December wasn't causing the coughing, all I got was "glad we worked that out".
Funniest thing is that the December nic was 100% pg, and the older nic causing the coughing
was 100 % vg
My fault for not pursuing it further; but they knew of problems from that time.
I'm only out 120 mls of 48mg/ml and misc. vg/pg and some flavours.
But if they are the type of supplier that says "mask the problem" then I guess I'll just shop elsewhere.
Terry

 

[we2rcool]

Bummer.
I used to love the ecx nic.
The cleanest I tried.
Glad I stocked up on a gallon of good clean nic before all this started going around.[/QUOTE

We agree, ECX was our "go to", and it was definitely the cleanest we'd tried...until we tried Nude Nic. And NN is CHEAPER, too! (ECX = .19 cents per ml for 100mg/ml in their largest size of 215ml --- NN = .14 cents per ml for 100mg/ml in the 250ml size OR .12 cents per ml in the 500ml size).

WOW, a gallon! (that just registered). Way to go! Hopefully we'll have that much stockpiled in a few months.

 

[exnihilo]

I just got 500mL of Nude Nicotine in 36mg. Smells great, as in nothing. They send you a lab report detailing the products purity (they even did this for the bottles of VG and PG I ordered, too). The price is only a couple of dollars more. Totally worth it, in my opinion.

cg

 

[ianryeng]

Hi,

Not trying to hijack your thread but I just received 120ml of 48mg VG nic base with the same issue from a very popular Canadian supplier so it seems relevant.

I haven't used it yet and it has a light sweet odour that I can't identify (smells different than pure VG). Definitely would classify it as an organic odour opposed to alcohol or petroleum. Should I be concerned about using it?

Any feedback would be appreciated.

Kindest regards,
-Ian

 

[exnihilo]

Hi,

Not trying to hijack your thread but I just received 120ml of 48mg VG nic base with the same issue from a very popular Canadian supplier so it seems relevant.

I haven't used it yet and it has a light sweet odour that I can't identify (smells different than pure VG). Definitely would classify it as an organic odour opposed to alcohol or petroleum. Should I be concerned about using it?

Any feedback would be appreciated.

Kindest regards,
-Ian

Some higher mg nic bases will have a slight odor. Do not be concerned - i.e., if you smelled what these folks are talking about you'd know there was an issue, even not knowing exactly what smell you were looking for .

cg