buzz dont work how do i send it in

[Chris Braddock]

i got a buzz and it worked for the first few min then stped the red light kept coming on started looking at it the washer in the 510 connection was disinagrated and it looked like the person i got it from riged the ground up to the bottom of the cap its not getting a good connection i dont think my question is i printed out this form to send it to buzz is that all i do?do they email me with a total on the price before they send it back?
im very bumbed out this was my first buzz and i was very excited and i dont work so im pretty upset i just wanna get it fixed can someone stear me the right way please..
anyone no what it cost around to get it serviced and fixed and the turn around time

 

[908Tracy]

Chris,

Bov should be around shortly...but in the meantime I will try to answer ya as best as I can...Yes, the RMA form is all that is needed to be filled out and sent in along with your Buzz. The price will depend of course on what is wrong with it? I've seen $35.00 to replace a PCB...beyond that I have no idea on prices, sorry. Turn around time varies depending on what is going on at the shop but I can tell ya that RMA's usually come first. Hope that helps ya some......but please wait and check back for Bov or Mike's reply as they both know way more than I do!!!

By the way, I'm sorry you are having a less than pleasant first experience. Once it's fixed, you're gonna love it!! <3

 

[Bovinia]

Chris, Tracy is correct, and I sent you more specific details in the tech support email you sent thru the Notcigs website.

I'm sorry this happened, there are some great deals in the classies...but it is buyer beware! We'll get you fixed up as cheaply as possible

 

[Butters78]

If you got it from the classifieds on here make sure to reflect how you feel on the trader feedback, that is not right.

Once you get it fixed it will be perfect. I've had mine as a daily driver for a couple months now, and it works great.

 

[Bovinia]

Great advice Eric!