Buzz Pro no light...

[arkador]

Been using my Buzz Pro for about a month now. Recently had a set of batteries die, and replaced them with a set off the charger.

My red light will now turn on

I tried using a different combination of batteries, hoping that is was possibly just 1 bad battery, but with 5 batteries, I could find no combination of batteries that would get the red LED to turn on.

I took off the top cap, and everything looks fine. I looked in the bottom tube, and everything looks fine there too.....

What troubleshooting steps do I need to follow next?

 

[markfm]

Check to see that the bottom edge of the tube, and the rim of the bottom cap are clean, so you have good contact of cap to tube when screwed together.

Meter the batteries, they should show > 3.6V (actually, around 4.2V fresh off the charger).

Check the actual battery contacts for cleanliness, a pencil eraser is good to clean them with.

Gentle pencil eraser on the brass tube standoff in the center of the tube, where the positive terminal of the top battery makes contact.

 

[arkador]

Checked everything Mark listed except a voltage check, as I don't have a meter, I seriously doubt that 4 of my 5 batteries went bad in 24 hours. I tried every possible combination of my batteries. and even if it were the batteries, then I should still get at least a dim red light, there is nothing.

submitted a ticket with notcigs, afraid that it will likely take a trip to the ecig doctor...

 

[Bovinia]

Bummer Ark

It also could be a bad battery charger.

 

[arkador]

No, because it is working just fine with my 18560's for my backup Roughstack. I'll get a meter from my neighbor to verify good batteries. Though, these 18650's last 2 days between charges.

even if it were the charger, I would expect at least a dim red light...

 

[markfm]

An outlier, but you could see if a carto or atty fires anyhow (bad light). You've probably done this already.

 

[arkador]

both batteries in hand are reading 4.18v

from the bottom cap screw to the top of the 510 connector is showing 0ohm (certainty that the bottom cap is making full contact.

not that it matters, my 3ohm Boge carto is reading 3.02 Ohm.

I think at this point, I can be almost 100% sure that the problem is in the Buzz, I will have to wait to hear back from Notcigs tomorrow, and probably be stuck using my Roughstack for at least a week.

 

[kempo63]

Spring making good contact with the batts?? Pretty sure you checked that also, but if you're not getting a red light at all....

 

[Paddrino]

Do you have a battery tester on your meter? I've seen entire batches of batteries go bad and won't output anything under load even though they show they have voltage.

 

[arkador]

Do you have a battery tester on your meter? I've seen entire batches of batteries go bad and won't output anything under load even though they show they have voltage.

No, I just have a DMM. And in the scenario you reference, I should get a red light, and when i fire, I would get a red/blue light. Went through that with a bad battery about a month ago.

 

[5cardstud]

Make sure the grond screw on the side is tight. Caps top and bottom are tight. Then if it still don't work I think it's time for you to get tight.

Sory for your problems with it.

 

[BuzzKill]

OK tap it in your hand with the batts in it and see if you get an led while doing it , if so there is gunk on the internal contact, also look in there and make sure you see a brass contact on the bottom of the PCB .

 

[arkador]

OK tap it in your hand with the batts in it and see if you get an led while doing it , if so there is gunk on the internal contact, also look in there and make sure you see a brass contact on the bottom of the PCB .

The Brass Contact on the PCB is shiny and clean, as is every other connection. Tapped it against the side of my hand a couple times, and it did nothing. I even took previous recommendation, and shined up the contact with an eraser (tho it was already very clean)

So, Mike, I send a message using the "Contact us" on the notcigs site. Should I wait to hear back from that? it was sent with the same email address I registered here with

 

[Bovinia]

Ark, go here and fill out the RMA form, print it and enclose it in the box you mail your baby in I always put my ECF name along with my real name too.

Shipping & Returns

 

[arkador]

I bought my BP used... Is it still under warranty?
My baby is #577

I am hating using my Roughstack as a backup....
I'll send the batteries with it too, so they can inspect those. Will get it out 2nd day Priority mail tomorrow morning..

 

[Bovinia]

I'm pretty sure Mike doesn't want anyone to have one of his PVs that isn't working properly You did a very good job of trying to troubleshoot the problem, and got a lot of great advice on what to try. That helps Mike in the long run.

I expect he'll get back with you either here or from your "contact us" email tomorrow to let you know about the batteries.

 

[5cardstud]

He might honor the warranty if it's not to long and even if he didn't he wouldn't charge that much.

Dang this PC is going slow tonight. I don't know if it's my PC, ECF or what. I've done two scans on it , one with Malwarebytes Pro and one with Kaspersky. Neither one showed any problems. I also did the Belarc Adviser and everything looks okay.

 

[kempo63]

Gonna have to convert all of you guys over to Linux . I haven't had any slowdowns, blue screens, viruses, spyware, etc., in the 10 years or so that I've been using it. Plus, you gotta love the cost of any of the software, FREE!

 

[arkador]

thanks for all the troubleshooting feedback everyone. I have a RMA form printed and filled out ready to mail in, in the morning

 

[BuzzKill]

Just mail it in Ark make sure to put all of your contact info on the form !! also sign up on my site that way we have your info there as well .

I need to look at it first to see what we need to do to it ok then I will let you know if it is covered .