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Nope Canada Post sent an email today saying that it wasn't in their system anymore and to contact the shipper so they could put in a claim.
I forwarded the email to Canvape support and now I wait some more.
Bad luck on my part.
Damn that sucks big time. I've never had a shipment lost. *knocks on wood*
And I've had some pretty expensive things shipped.. Yikes. and this is why I'm always so sketched out
Sent from my SGH-I717D using Tapatalk 2
And I've had some pretty expensive things shipped.. Yikes. and this is why I'm always so sketched out
Sent from my SGH-I717D using Tapatalk 2
This is a modified for privacy copy of the email they sent me.
Date: Mon, 4 Feb 2013 00:45:56 -0500
From: DONOTREPLY_NEPASREPONDRE@CANADAPOST.CA
Subject: Inquiry - Mail item not delivered
To: xxxxxx@hotmail.com
Dear Customer,
Our investigation into your request indicates that no scan has been uploaded to the Canada
Post tracking system to indicate delivery of your item. If you have still not received the item,
please notify the sender and instruct them to contact Canada Post if they wish to initiate a claim.
Service Ticket Details
Topic: Inquiry - Mail item not delivered
Ticket Number: xxxxxxxxxx
Submitted: 2013/01/29
Tracking Number: xxxxxxxxxxx
For all future customer service needs, visit Instant Answers under the Support section of
Canadapost.ca for answers to frequently asked questions and to create service tickets online.
Go online to skip the line and get faster answers!
Sincerely,
Canada Post Customer Service Team
Please note: Do not reply to this email message. It was sent from an address that cannot
accept incoming email.
The ones from Az cleared customs on the 3rd so they should be here Tues or Weds. Hopefully.
Date: Mon, 4 Feb 2013 00:45:56 -0500
From: DONOTREPLY_NEPASREPONDRE@CANADAPOST.CA
Subject: Inquiry - Mail item not delivered
To: xxxxxx@hotmail.com
Dear Customer,
Our investigation into your request indicates that no scan has been uploaded to the Canada
Post tracking system to indicate delivery of your item. If you have still not received the item,
please notify the sender and instruct them to contact Canada Post if they wish to initiate a claim.
Service Ticket Details
Topic: Inquiry - Mail item not delivered
Ticket Number: xxxxxxxxxx
Submitted: 2013/01/29
Tracking Number: xxxxxxxxxxx
For all future customer service needs, visit Instant Answers under the Support section of
Canadapost.ca for answers to frequently asked questions and to create service tickets online.
Go online to skip the line and get faster answers!
Sincerely,
Canada Post Customer Service Team
Please note: Do not reply to this email message. It was sent from an address that cannot
accept incoming email.
The ones from Az cleared customs on the 3rd so they should be here Tues or Weds. Hopefully.
Last edited:
In the comeback to end all comebacks my package arrived from Canada Post in my mailbox yesterday. They were about to issue a refund to Canvape so they could resend them and then they magically showed up. The package looked likr it had been to hell and back and the shipping tag was barely readable, there was one juice that leaked inside the pack (Du Mah e EH) and stunk everything up, man that flavor is terrible or I got turned off of the smell of cleaning everything.
But it was all intact and usable after being cleaned. In the end it was a debacle (Thanks Canada Post) but it got here, and I found out I like the Dekang Dr. Pepper.
What a journey it was and now I have way more then I ever expected to cover my vaping needs. Volt from edmontonejuice, EgoC from FreedomsmokeUSA and this one being the first ordered and last to show up. Glad it all finally made it here.
Long story short it all worked out, and Canada Post pounded some puppies huge on this one. Canvapes offer great customer service and I feel bad about some of the things I said previously.
But it was all intact and usable after being cleaned. In the end it was a debacle (Thanks Canada Post) but it got here, and I found out I like the Dekang Dr. Pepper.
What a journey it was and now I have way more then I ever expected to cover my vaping needs. Volt from edmontonejuice, EgoC from FreedomsmokeUSA and this one being the first ordered and last to show up. Glad it all finally made it here.
Long story short it all worked out, and Canada Post pounded some puppies huge on this one. Canvapes offer great customer service and I feel bad about some of the things I said previously.
I'm so glad you finally got your order. Now you can get down to some serious vaping. Enjoy 
Yeah and I can't find where it leaked from. When I first opened the package I thought it was diesel, or oil or something then as I started vaping the Du flavor I realized it was the same as the liquid that was in the package and the bottle was filled a little less then the other 2. I thought it was weird also. No harm no foul, it arrived safely and that's all that matters in the end.
Wow, what a saga!
At least you were able to ascertain that Canada Post "dropped the ball", and not CanVape.
The guys at CanVape are a credit to vaping vendors. I've spent $864.99 with them since November, and their service, packaging, and support have been nothing short of stellar!
Oh absolutely, the only thing I was ever upset with Canvape was shipping on Weds instead of Tues. Other than that everything else from them was top notch. The customer service was great when things were going bad. It's unfortunate that my first experience with them was soiled by Canada Post but I do not hold that against them at all. Would definitely recommend them to friends.
Canada Post on the other hand.... Well lets not go there.
I know I'm late to the party ..... but FWIW, if I had it all to do over again I'd start with this .....
https://www.canvape.com/product-p/ultwistkit.htm
https://www.canvape.com/product-p/ultwistkit.htm
That's exactly what I went with (with the 1100 upgrade) after looking around it really was the best deal. I have some friends looking into vaping now and they are thinking about going with the 51.00 eGo kit. I just worry they won't like the Stardust and then get stuck buying different tanks and clearos until they find the one they like, but they see it as costing double.
https://www.canvape.com/product-p/starkit.htm
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