cignot failed

[guitardedmark]

To Wolfgang (OP),

Have you heard back?

 

[Vicky]

I bought a 1000mah ego battery. Less than a week later it died. I sent two emails never got a reply.

I just got an email from a customer about this (and thank you Christy!! as the notification system on this forum does not seem to function)...

Wolfgang, of course I respond to emails...so either I did not get it or I got it and responded and it went to your spam. If you want to let me know even the beginning few letters of your email address, I could check to see.

 

[lilhurricane]

My experience, too...and Vicki even responds later in the evening, too.

I swear she doesn't sleep. Like me

Even on Sundays I've heard from her.
She's replied, so this post is unnecessary...but... have to add, she's always been extremely attentive.

 

[Monkerfish]

I had a problem with a pt. They exchanged no problem. I am now having a problem with one of the 510 bats I got from them. I will not order from them. Failed me too

 

[Scottbee]

I had a problem with a pt. They exchanged no problem. I am now having a problem with one of the 510 bats I got from them. I will not order from them. Failed me too

Is your complaint about the quality of the product (Joye) or the quality of the service (Cignot)?

 

[guitardedmark]

Great point scottbee. Cignot has nothing but amazing for me!

 

[Monkerfish]

I guess you have a valid point. It is a product quality problem. However, I did buy them both from cignot. I had no problem with the exchange of the passthrough. I never used the manual battery untill just a week ago. It won't keep a charge. I learned that I need to test everything I buy the day I recieve my order. No matter who I buy from.

 

[RB37]

well, I had something to say but wiskeys avatar got my mind sidetracked.....

Anyways, Cignot has to be the best I have ever dealt with, sorry to hear you are having an issue, must be a reasonable explination. I have ordered multiple times and have spent atleast 1k$ with them, not one issue.

 

[Sgt. Pepper]

I figure I would comment since rb37 decided to resurrect this thread.

It's because of Wolfgang's complaint that I made my 1st purchase with Cignot. When I saw everyone come to the defense of these great ladies, I knew this was a vendor I wanted to do business with. Can't say enough good things about cignot!

cheers,

 

[muzichead]

I bought a 1000mah ego battery. Less than a week later it died. I sent two emails never got a reply.

I can't even begin to think that her not replying was possible.... Take a look at this post.....

http://www.e-cigarette-forum.com/forum/cignot/168950-10-minutes.html