To satisfy the huge market , we worked hard for the large production .
And we actually didn’t control the whole quality system very well at that time.
I read this as: New Product, High Demand, High Production, Q.C. sampling to low for Volume.
i.e. maybe they pull 50 units per batch, but the Batchs Quadrupled to meet Demand and the Q.C. pulls did not.
Not making an excuse fort them. If Batches increase beyond normal capability, Samples should increase by more than an equal volume.
1000 units - 50 pulls
5000 units - 400 pulls
Any excessive increase in production will see an exponential increase in defects/damages.
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I like the Mini and will not change my mind - even if one fails. The idea and design are a near perfect idea for a serviceable mini.(battery)
However the company has some growing up to do to become a trustworthy competitor.
I reference Tobeco - They are still struggling with Reputation, but their products are Much Much better than a few years ago - when almost everything was Garbage or vapor ware.