Confused at this outcome :/

[Collateral5]

I received my Protege in the mail around 3 weeks ago. It hit wonderful for the first 2 weeks or so. The vapor has weakened and I do not get a hit from the Protege anymore. I switched atomizers as I had purchased 25 from puresmoker.com and tried a few and all of them did not hit for me. I have cleaned the contacts with alcohol and it still is about the same. Tried different batteries, still is the same. Is it possible I got adjusted to the hit and I just can't feel it anymore? That's the only thing I can think off...

 

[robw]

Is it like that on all batteries?

 

[Collateral5]

Wow. Right after I made this post my Protege stopped working. Could it be the switch? I have noticed it has been acting weird lately and had to press it with immense pressure to get it to work..

 

[Collateral5]

Is it like that on all batteries?

Yes, I tried freshly charged ones and it still is the same. I'm thinking it's the switch now that it doesn't vape.. ahhh I'm sad now

 

[Curtis]

That sucks Collateral. I'm sorry.

Send Casey an email. They'll take care of you.

info@puresmoker.com

 

[Collateral5]

That sucks Collateral. I'm sorry.

Send Casey an email. They'll take care of you.

info@puresmoker.com

Thanks, bud! Went ahead and shot an email to them.

 

[Synthnadz]

Thanks, bud! Went ahead and shot an email to them.

I'd go ahead and actually submit a support ticket on their website. They're going to ask you to do it anyway, so perhaps doing it now will help you towards a solution faster.

Those damn switches. :-/

 

[Collateral5]

I'd go ahead and actually submit a support ticket on their website. They're going to ask you to do it anyway, so perhaps doing it now will help you towards a solution faster.

Those damn switches. :-/

The email I sent automatically generated a ticket on their website Are these switches typical of failing so easily??

 

[a2dcovert]

I think tha actual percentage of switches that failed is very low. But, one is too many if it's yours. Hope you get back up and running soon.

 

[lotus14]

I think tha actual percentage of switches that failed is very low. But, one is too many if it's yours. Hope you get back up and running soon.

I think the actual percentage of switches that fail on the Protege goes up every day. Luckily the mechanical switches should be in soon.

Hopefully PS will start using the new mechanical ones for repairs before long.

 

[BrockJ]

I've yet to figure out why they're failing more on the Protege than on the Prodigy¿
My original Prodigy with the non resistor switch has been good to go since June / July, I've replaced the Protege switch at least 4x (good thing I bought 10 tact switches).

When I replace one I clean the entire assembly with Everclear to make sure there's no lingering flux or liquids that can cause additional resistance, etc... but the least little difference in attys, connection, a small amount of liquid accumulation will damage it.

I will say that since I went to carts I haven't lost one. Maybe they don't draw as much voltage or ampacity.... Just don't know..

I'll be glad when the manual switches get here. *Checking mailbox*


.

 

[Flitzanu]

this isn't totally in support/defense of PS, or in attack to anyone, just as a disclaimer...

i do realize that the issues are real, that switches have been bad, etc, but i do think SOME of the issues could still be user error, regardless of a bad switch or something. i too have my original resistored switch on my Prodigy back from July or whenever they released, never one issue, and my same switch on my Protege from the first batch that went out and i've never once had any issues.

again, just throwing that out there, and yes it sucks for those of you that have failed products and hopefully they get fixed up, but i just don't think it's fair to blame the switch or product 100% in every scenario.

on the other hand, i'm waiting for my mech switch too, just to avoid any potential issue.

;p

 

[NekoGurrl]

i do realize that the issues are real, that switches have been bad, etc, but i do think SOME of the issues could still be user error, regardless of a bad switch or something. i too have my original resistored switch on my Prodigy back from July or whenever they released, never one issue, and my same switch on my Protege from the first batch that went out and i've never once had any issues....

I felt the same way, until Wednesday when my Protege switch decided to stay on, less than a week after getting my V2 passthru which shares it's design. I have 2 prodigies that are still going strong (knock on wood). I've tried to order tactile switches each time I place an order, but they are always sold out.

I am also hoping the mechanical switches arrive soon.

 

[Shan123]

Does anyone know if the switch in the Prodigy can go out intermittently?

I've been wrestling with my Prodigy all day. I get vapor; I get nada; I press the switch harder out of frustration and get something. Then nothing again. Put in new batteries; tested the atomizer on my passthru (atty's fine); took the whole Prodigy apart for the first time ever in the months and months I've owned it and cleaned every contact point I could find with a slightly damp Magic Eraser and finished with a jewelry cleaning cloth on the brass contacts -- after which it blazed for a little while and then went to nothing again. (It didn't appear to have much crud anywhere, mostly a little tarnish on the brass contact I'd never touched before -- I'd cleaned the brass part of the adapter, where you screw in the atty, with a pencil eraser a few times).

Does this sound like a switch problem? I looked at the site and it appears they are out of switches at this point. (And I'm assuming the switch housing they sell is the whole drop-in switch, minus the button -- I've been reading about something that requires soldering, and forget it.)

 

[a2dcovert]

Yes, the tac switch can be intermittant. But, so it's true of most electrical products. What you are describing is what I consider normal symptoms of a switch that is going to fail. It looks like you have checked most of the common problems with bad connections by cleaning the connections. If it works sometimes when you push the switch hard and doesn't other times it sounds like a switch. That's the problem with intermittant problems you sometimes can't find the root cause until the component fails completely.

I haven't checked the site but I think the Prodigy mechanical switch was not going to be available until they finished the production of the Protege switches. It shouldn't matter which switch housing you buy for the Prodigy, it should come with a switch. Either way it might correct the problem. If it did come with the mechanical switch that would be great. if you buy the switch housing it should come with everything you need. You already have the button and there isn't much that can go wrong with the button.

I hope this helps.

 

[Flitzanu]

Does anyone know if the switch in the Prodigy can go out intermittently?

I've been wrestling with my Prodigy all day. I get vapor; I get nada; I press the switch harder out of frustration and get something. Then nothing again. Put in new batteries; tested the atomizer on my passthru (atty's fine); took the whole Prodigy apart for the first time ever in the months and months I've owned it and cleaned every contact point I could find with a slightly damp Magic Eraser and finished with a jewelry cleaning cloth on the brass contacts -- after which it blazed for a little while and then went to nothing again. (It didn't appear to have much crud anywhere, mostly a little tarnish on the brass contact I'd never touched before -- I'd cleaned the brass part of the adapter, where you screw in the atty, with a pencil eraser a few times).

Does this sound like a switch problem? I looked at the site and it appears they are out of switches at this point. (And I'm assuming the switch housing they sell is the whole drop-in switch, minus the button -- I've been reading about something that requires soldering, and forget it.)

i personally wouldn't go as far to say it's about to fail. sometimes the parts just don't make perfect contact.

i've dropped my Prodigy (on concrete) and it stopped working. i got really worried...

took it apart, unscrewed it all, then put it back together. worked just fine.

had the same issue last night, NOTHING was working (and it was clean). i just removed the caps and switch, "wiggled" things around, replaced, and it worked. with the tube being slightly wider than the batteries, i think at times it just doesn't line up properly and needs some re-seating and wiggling.

sounds silly, but it works for me every time, and has never been a matter of a bad switch or anything.

again, not negating your issue or the replies, but sometimes it just takes some meddling to get it working again. you could have a legitimate switch prob though

 

[lotus14]

Yeah, I think some people make a little round sleeve out of thin cardboard to keep the batteries centered. You also want to make sure the spring is stretched out enough to press firmly against the batteries.

But yeah, the switch could be going out. When they're available (soon!) I'd get a mechanical switch for it anyway. It's only a matter of time on the tact switches.

 

[Shan123]

Thanks, y'all. Lotus, I was about to ask the dif between the mechanical/tact switch, until I found you had written extensively on that in a different thread (which turned up thanks to Google, not the cruddy search function within this forum). Thanks for that.

It sounds like I can't do much until these new mechanical switches are available. I don't think it's a matter of the batteries shifting out of place, etc. -- they're a very tight fit when the 510 adapter's screwed on.

The only real bummer I saw is that, from other threads Google turned up, it sounds like the mechanical switches for the V1 will be only 3.7/6. Anybody know if that is still the case? I vastly prefer 5v. Maybe I should just suck it up until the Prodigy V2 is ready. I have a PT, and the kit's coming that converts the Protege to a PT, but untethered vaping will be limited to 3.7 on the Protege 'til I work this out. Bah.

 

[lotus14]

Thanks, y'all. Lotus, I was about to ask the dif between the mechanical/tact switch, until I found you had written extensively on that in a different thread (which turned up thanks to Google, not the cruddy search function within this forum). Thanks for that.

It sounds like I can't do much until these new mechanical switches are available. I don't think it's a matter of the batteries shifting out of place, etc. -- they're a very tight fit when the 510 adapter's screwed on.

The only real bummer I saw is that, from other threads Google turned up, it sounds like the mechanical switches for the V1 will be only 3.7/6. Anybody know if that is still the case? I vastly prefer 5v. Maybe I should just suck it up until the Prodigy V2 is ready. I have a PT, and the kit's coming that converts the Protege to a PT, but untethered vaping will be limited to 3.7 on the Protege 'til I work this out. Bah.

You could send it in for repair.

Also, a lot of people have requested that PS make 5v mech switches for the Prodigy V1. Steve will have to tell you if he can/will, and when they'll be available.

 

[e-pipeman]

Thanks, y'all. Lotus, I was about to ask the dif between the mechanical/tact switch, until I found you had written extensively on that in a different thread (which turned up thanks to Google, not the cruddy search function within this forum).

Go right to the very bottom of the page and then to the far left. There's a Google Custom Search box there. Give that a go - it's great!