Let me know what symptoms, messages, errors, popups, browser hijacks you are seeing. I have had to purge no less than a dozen for family, friends, and co-workers in the last month. Very recent batch of bad stuff out there, and I have 5 tools I use. If you have something written to the master boot record I may be able to help.
Most new PC's, laptops do not use restore discs, but a hidden partition as mentioned above. How you get TO this partition differs from manufacturer to manufacturer. If you cannot access it, send me your pc make, model, manufacturer, I'll get you to it.
It probably DESERVED it.
blasphemy
Hi hi Sallie, welcome back.