Craving Vapor order

[MortenOen]

Hello,
This is my first post here.
I have been vaping for 3 years now. Stopped smokin the day I got my very first eGo with tanks and batteries. What a nice invention
The last month or two, I have started using RDAs and making my own coils and mixing my own juices. I have now 12 different mods, box mods mostly, TC, regulated, unregulated, and so on. I'm having a really good time with them, and maybe most of all with the Noisy Cricket!
Anyway, a week ago I was going to get me something very special, an original HexOhm 3.0 from Craving Vapor. I ordered and payed on their home page, and got an e-mail where they confirmed the order. And then I heard nothing more. Today I checked my order, and it was cancelled! I never got an e-mail from them. I logged in an complained on their web site about my order, but only got an error message. Then I sent them an e-mail directly. I just got an e-mail from Kat at Craving Vapor. They cancelled my order "due to a billing error". But they do not know what the error is. They got my money, all right. But they did not bother to tell me they had cancelled it?
It's nice of them to finally get back to me, but it's still sloppy. I'll keep you posted on the developement.

 

[MortenOen]

Oh look at this! My order has been changed from "cancelled" into "pending" in 10 minutes. Speedy!

 

[daviedog]

Oh look at this! My order has been changed from "cancelled" into "pending" in 10 minutes. Speedy!

They must be on ECF, glad it's working out..

 

[Cheallaigh]

considering they took your money.. either they fill it or refund it.. refunding looks bad on their records... good for you on finally getting it straightened out!

 

[MortenOen]

Thanks!
I ordered from them because of the great reputation they have. We will see how it goes.

 

[MortenOen]

Interesting development! I'm being asked to order from a sister site called cvdistro.com and they have apologized. Looks like a refund to me, but not confirmed yet. I don't know how they will arrange it.

 

[MortenOen]

They went for a refund. Strange. I have never seen anything like it. I have always been able to follow a deal through. I have been shoping online for 20 years. So Craving Vapor is a no go for my part. Why would they not just put the mod in an envelope and ship it once we had everything straight?

 

[GBalkam]

Paid by credit card? If so.. rarely, the company web sites use to process CC sales doesn't validate credit cards correctly. I only found one site so far. But.. the site used my postal code as part of the validation information, my credit card company does not, sooo it created an error. Odd how your order changed though. Best to call your bank and find out for sure.

 

[MortenOen]

The fault maybe mine, the banks, or anybody elses. But Craving Vapor had my money for ten days, canselled my order, and did not send me an e-mail about it. That is not the way to do business. However, I have just ordered a very nice mod in solid copper from New York made by Vaperz Cloud. I'm happy

 

[GBalkam]

The fault maybe mine, the banks, or anybody elses. But Craving Vapor had my money for ten days, canselled my order, and did not send me an e-mail about it. That is not the way to do business. However, I have just ordered a very nice mod in solid copper from New York made by Vaperz Cloud. I'm happy

Cool, glad it worked out.

 

[BrotherBob]

Welcome and glad you joined. You do not expect to have problems with well known legit sites. Thanks for the post.
Could see:
Before you click that "order" button
It helps to do a problem search before you spend that kind of money,, sometimes I forget too:
Craving Vapor - Google Search

 

[MortenOen]

Thanks BrotherBob! I will do better research next time. Now I'm waiting for my VCP Piglet in copper aka "Boss". It has already shipped

 

[chanelvaps]

bought a Hex at the Vaporfest in Atlanta. It is o n its second repair in less than six months. I asked for a replacement since this one seems to be a lemon and they ignore that request. Not so sure I believe in their reliability any more.