Customer and Product Support Thread.

[bmrdave]

A question on your e-juice bottles.

Do the larger bottles come with the nipple tips as well? I'd like to order a larger bottle of Haze.
Also, how do I order the $1.99 sample sizes?

Thanks.

 

[gormly]

A question on your e-juice bottles.

Do the larger bottles come with the nipple tips as well? I'd like to order a larger bottle of Haze.
Also, how do I order the $1.99 sample sizes?

Thanks.

The larger bottles come with plain caps and the samples bottles are out of stock, so they are not available at this time.
No exact ETA on them right now.

 

[bmrdave]

The larger bottles come with plain caps and the samples bottles are out of stock, so they are not available at this time.
No exact ETA on them right now.

Guess I'll drop by the pharmacy and grab me a few eye-droppers then
Going to need a tackle box or something to put all this stuff in!

 

[WA3PNT]

A tackle box is exactly what I use for traveling. A small one that has some compartments on top that are perfect for holding innards, adapters, syringe tips, and a section that holds 3 spare batteries.

Inside there is room for chargers, tools (forceps, screwdrivers, pliers), syringes, spare tanks (T2, ViVi, etc.) and the juice, as well as some folded paper towels.

Just grab it on the way to the room, and I've got everything I need to "reload".

RodeoGeorge

 

[Andyhrn]

If someone experience flooding/gurgling and "foggy tube" problems with cleartomizers removing a metal tip from the plastic cup will help (tried on Vision 2.0 only. Should work with other brands too.).

 

[munsterrr]

Anyone know what causes this?


Its strange. The only time that the battery starts working is right after you screw the clearomizer on. The 5 click on/off feature doesnt do anything. It appears to be fully charged. holding the button does nothing. It only happens some times. As you can see in the video. I checked everything.

Unfortunately I just got back into vaping and dont have extra atty, carto, clearomizers or batteries laying around to test other things.

 

[munsterrr]

This is the more direct, easier video to understand the problem

 

[gormly]

This is the more direct, easier video to understand the problem

did I reply to you via email? if not yet, send me a email we'll talk.

 

[munsterrr]

Yes we did good sir. Your support is nothing short of quick. I kind of did a coverage to see if there was a fix for the battery or something i was missing. Will be sending it back to you soon.

 

[pron72]

Hello
I have a couple of Phoenix clones and I tore the silicone insulation that connects the bay to the post. Do you sell the replacement parts?

Thanks

 

[gormly]

Hello
I have a couple of Phoenix clones and I tore the silicone insulation that connects the bay to the post. Do you sell the replacement parts?

Thanks

No sorry
I will see about getting them next order.

 

[Talonius]

Eric is their any word of the ETA of the Lambo 4.0 - Chrome Mini ? Thanks

 

[WA3PNT]

Please IGNORE this post.

I'm trying to resolve an issue of not being able to post to the forum using Windows 8, since the last ECF upgrade.

RodeoGeorge

 

[WA3PNT]

I upgraded to Windows 8, and since doing that cannot use the "Reply" or "reply with quote" options. When I use them, I can enter the text, but when I try to post I receive an error message from ECF about a security token.

I have brought this to the attention of ECF, and they are investigating.

I CAN reply WHEN I use the "Go advance" option.

This only happens with my Windows 8 machine. The 4 Windows 7 64Bit machines that I have post without problems

I will report any resolution when I receive it.

I apologize for cluttering up this thread with the issue, but tried to select a thread that has less posts.

RodeoGeorge

 

[BuGlen]

I upgraded to Windows 8, and since doing that cannot use the "Reply" or "reply with quote" options. When I use them, I can enter the text, but when I try to post I receive an error message from ECF about a security token.

I have brought this to the attention of ECF, and they are investigating.

I CAN reply WHEN I use the "Go advance" option.

This only happens with my Windows 8 machine. The 4 Windows 7 64Bit machines that I have post without problems

I will report any resolution when I receive it.

I apologize for cluttering up this thread with the issue, but tried to select a thread that has less posts.

RodeoGeorge

Are you using IE 10 in metro (app) mode? Just curious because I upgraded to Win8 Pro 64-bit earlier this week, but I use Chrome and haven't had any issues.

 

[gormly]

Eric is their any word of the ETA of the Lambo 4.0 - Chrome Mini ? Thanks

Yes, this week

 

[WA3PNT]

Are you using IE 10 in metro (app) mode? Just curious because I upgraded to Win8 Pro 64-bit earlier this week, but I use Chrome and haven't had any issues.

Trying not to hijack this thread, but I'll answer quickly. IE 10 in either METRO or Desktop results are the same. I can "Go Advanced" and successfully post.

RodeoGeorge

EDIT: I just posted this without a problem. Possibly ECF has done an update to add the required Token.

 

[wolandepiphanius]

I have a question about the BO-8 Triton. What's the size of the holes for the wick? Will a 3mm wick fit?

 

[dizzy8578]

I may have been just unlucky, but I have not been able to order any imr AW batteries from DV since ... well since I started looking at stuff that would use them. I had to order the 18350 efest from another site since I could not find any of the batteries for the mini lambo4 here when I ordered the device. (They showed up on the site the day after I ordered)

Can you take pre-orders with an estimated lead time? Or set a day in November when they will be in stock for the first 100 orders?
I would rather order them here. I plan to order some devices that take 18650's and add a couple of devices that use 18350's to the rotation for Christmas and I am going to have to spread my purchases out over the next 6 weeks.

Will the lambo mini take button top as well as the flat?

 

[avig56]

HI,
Sent you a few messages to your site and e-mailed you .
I was wondering how come i DON'T get any respond from you.
GR8 Costumer Support you got