Alien Visions Team-
I have exhausted every other avenue I could think of to contact you and have had no response!
My most recent Support Request (see below) was sent Tuesday, the day I received my latest order. This is the third 100 ml bottle of Boba's that has not been right. You can tell just by looking at the color of it that it is not Boba's; it doesn't taste like Boba's and there is NO throat hit. In addition, the Gorilla Juice was awful too.
I can see where you viewed my Support Request the following morning, but here we are, 3 business days later and no response.
I understand that everyone makes mistakes, no problem! What I don't understand is the lack of customer service and communication (4 months and counting) to correct the mistake that was made. I have spent over $550 with your company over the past year and I would greatly appreciate a response.
Please call me ASAP!
"Boba's Bounty" (on left)
I have exhausted every other avenue I could think of to contact you and have had no response!
My most recent Support Request (see below) was sent Tuesday, the day I received my latest order. This is the third 100 ml bottle of Boba's that has not been right. You can tell just by looking at the color of it that it is not Boba's; it doesn't taste like Boba's and there is NO throat hit. In addition, the Gorilla Juice was awful too.
I can see where you viewed my Support Request the following morning, but here we are, 3 business days later and no response.
I understand that everyone makes mistakes, no problem! What I don't understand is the lack of customer service and communication (4 months and counting) to correct the mistake that was made. I have spent over $550 with your company over the past year and I would greatly appreciate a response.
Please call me ASAP!
"Boba's Bounty" (on left)
