Customer Support

[Rambosmurf]

I wanted to let everyone know about the customer support at madvapes. I has a small problem with my Vapestack and it needed to be fixed. I was told how to this if I wanted to or to send it back and they would fix it all up for me. Now making mods is one thing, me screwing with the stack is something different so I decided to send it back. Long story short, its on is way home with a brand new switch, post and silicone seal....Cost....ZIP
They stand behind what they sell and do it with pride. They were very upset that this occurred and corrected it as fast as they could.
MadVapes has sent freebies, always shipped super-fast, and for me has always stood behind their products. My number 1 supplier and recommendation to people. Outstanding job guys.....Thanks
Now for that new mod...f5..f5..f5..f5
RS

 

[hoogie76]

Thanks Rambosmurf we really do appreciate it when we get a mention of good customer service.

f5,f5,f5 = ..

Rick, who is our newest MadVapes addition, will be working on the acrylic mods in the next few days.. We're doing the Gold ones as dual voltage, blue ones are just going to be 14500 3.7v for now.

We also have yet another new mod that we should be receiving the first 500 of tomorrow but those will be 3.7v for a start until our 5v circuit boards are done

thanks again for the kudos..

hoog

 

[epjune]

Hoog thank you very much. Had a defective LR atomizer and Hoog was outstanding in resolving the problem. I have nothing but good things to say about madvape's products and service. His customer support was very quick and helpful. Two thumbs up. I will continue to be a Madvape diehard customer. Good luck on your new location.

 

[laurieok]

I have toagree!! The customer support is awesome!! I also had a tiny problem and they fixed me up right away! I couldn't ask for more!! Thanks!!

 

[Jord]

Do you have any picks on the newest mod you have coming in?

 

[The Bobarazzi]

I have nothing but good things to say about Madvapes...had two 2/5 bad carts. once, but didn't bother bugging them for new ones.

Any new coupon codes? I'm am about to put together another order.

 

[hoogie76]

I have nothing but good things to say about Madvapes...had two 2/5 bad carts. once, but didn't bother bugging them for new ones.

Any new coupon codes? I'm am about to put together another order.

coupon code strell is active again. It had expired..

Jord, no pics yet but soon

 

[seadooman]

Coupon Code?? Where,what is it?

 

[hoogie76]

strell = 5% off your order

hoog

 

[needtoknow]

Always great customer service,,,,,,in fact I am in the people service buisness and I am thinking about flying Mark out to teach some of my staff, but I am using that airfare money for my nest order instead. LOL
Madvapes rocks!!!!!!! Keep up the great work Mark and crew