All I have to say is I agree with customer service needing a little bit of work. I truly don't believe this company expected the success they have received. I ordered my product on a late Friday night, had an error in my order, contacted them, had to wait a day or two as they were closed, but Monday morning I received a reply. My order was received on Wednesday with the error in my order fixed. Now I can say this. Despite the fact that before ordering, I contacted Bloog with some questions, only to receive an answer a week or more later, my order was expedient and correct. My main complaint comes within the poor design of the website. I ordered something that was in stock upon ordering, but out of stock after I placed my order, that frustrates me a tad bit. Also, the 5 dollar shipping fee associated with ordering a simple 5 pack of cartomizers. That's a bit pricey for newbies like myself. I haven't delved into the art of buying my own
juice, refilling cartomizers, and twirling them around on a piece of string, and almost 20 dollars for "5 packs of alternative cigarettes" is a little outrageous, granted buying 5 packs of smokes here would be closer to 40 dollars, and paying the 20 dollars to not die is somewhat nice. But I don't understand why it is so costly to ship 5 pieces of metal in a gum container. A box of envelopes is roughly a dollar, and stamps are a few cents short of that. Hmmm.... I'm no business man, so I may be incorrect with some of my assumptions, but really. Sorry for the rant.
