What Jaybird posted sounds fair. He is a good guy. It wasn't the GLV's fault, or his. He is offering money back, or a replacement. Glad you weren't hurt.
Disaster strikes with my new GLV2... pics included..
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Not to cause trouble, but as an internet PV supplier, I don't think it is wise to assume that all of your customers even know about the ECF, or even visit regularly enough to read threads like that. This place moves very fast. If I am reading a thread in the morning, go out for a few hours and want to find it. I sometimes have to sort through 7 pages of "New Posts" searches to find it. It is very easy to miss things here, because everything moves so fast. In fact, I often end up answering the same exact question from 3-5 newbies every day, because the searched but couldn't find the answer. I am glad you are going to fix your site, but since a sticky on batts in your forum would help out alot imediately.
EVERYONE WHO SELLS PV'S NEEDS TO PUT WARNINGS OUT!! PERIOD!!!
ECF IS NOT THE END ALL BE ALL--NOR WAS IT CREATED TO BE SUCH(i think anyhow) IM SURE THOUSANDS OF PEOPLE EVERYDAY BUY PV'S WITHOUT EVER HEARING ABOUT ECF.
SUPPLIERS DO YOUR PART POST THE WARNING--ITS NOT HARD--
ECF IS NOT THE END ALL BE ALL--NOR WAS IT CREATED TO BE SUCH(i think anyhow) IM SURE THOUSANDS OF PEOPLE EVERYDAY BUY PV'S WITHOUT EVER HEARING ABOUT ECF.
SUPPLIERS DO YOUR PART POST THE WARNING--ITS NOT HARD--
I have to disagree on this 1. If someone purchased or has even heard of a GLV2 they are not new to the game. I sympathize with the user and probably would have done the same thing in his situation. It sux that it happened and it is great that no-one was hurt. Jay is making it right and all is ok. I have used the GLV2 for a few weeks and can say it is an amazing PV.
I just wanted to mention that the thread that was mentioned by jaybird has been a sticky in his sub-forum since last year.
Mentioning something on his site about different batteries would be advisable to help cover new members/vapors that don't know about this forum yet.
You are completely responsible. You can not assume that everyone who buys your product even reads ecf - no matter your threads. Your website is open to the general public, not just to ecf junkies, and as a supplier are responsible to include instructions with your product listing all known hazards. Since YOU knew the pv needed protective batteries YOU must inform your customers.
I read these forums for weeks and entered a contest for one of your pv way before I even knew there was such a thing as protected/unprotected batteries. People without knowledge of electronics and technical things are not attracted to and do not read those threads. Even right now all I know about protected/unprotected batteries is that you say all pv need protected and the people who sale the buzz say on their website you don't with theirs. Am I as a common consumer with no knowledge of electronics who am I suppose to believe?
lol liability attorneys field day! everyone and their brother is out to make a quick buck with mods. the liability falls on them to inform their customers and make a safe product. ECF is not the be all end all for information= period. to think otherwise, is to make a deadly and costly assumption. The thing that puts the biggest black mark on the industry is the unregulated industry itself. Incidences and responses by the fanboys are what make this entire industry a cluster _____.
i'm glad the guy is getting his $ back, but don't gloss over the lack of responsibility by the vendor. too much 'tude' and differing opinions on all mods, make it more difficult to make an informed decision. it's up to the supplier to provide it.
Really??
Its not hard to do a few google searches and find your way to the GLV site....
Bottom line. It dosent matter who owns a glv, who loves it or who hates it. Jay sold a product with no warning about the use of unprotected batteries. He and all other suppliers need to put a warning up if their products are unable to protect you if the batteries fail.
I'd also like to point out, that while there was a link to the GLV ECF forum, it is in small print on the home page at the bottom, and very hard to find. The best thing to do is have a direct link the the "what batts do I need" thread HIGHLY VISABLE on at least the main page, but also the PV description pages if you are refering to ECF for refference(not advisable). I think your website should just be altered to make it obvious to ANYONE that they require protected batts. It would benefit all to do so. and have the heading "Please Read". But again, the kit needs obvious proper instructions with it as well. A simple safe use brochure in the batt compartement would suffice. And cover your liability. Have a printer? Microsft Word/Works? You or someone you employ could pound one out in less than a day. Simple fix.
I've been trying to get another supplier to provide instructions with the mods he sells for months now. All he ever says is when I get time. People like this will find time when they end up in court. A couple hours of their time could prevent damage to themselves and the customers who buy their mods.
Sticky or no, if you go back and read that thread, nowhere does Jay mention that you need to use protected batteries or the consequences of not doing so. Several people mention that they use them, a couple mention that they use the AW. Jay's contribution to the discussion was to say he uses 18630/cr123, without a mention of protected vs not. Which is the vague generality that led to the problem. So pointing to that thread as the smoking gun that the meltdown was the OPs fault is a miss.
Alright I have been somewhat swayed to the other side after more reading on product/vendor liability. I'm glad Jay has made things right. But I really really hope he adds the needed information to his website that should have been there long ago. Oh well, glad the OP is okay and hopefully good will come from this.
And thus another argument that government regulation is needed would be reinforced by the powers that be should a death or serious injury occur.
It is not a question of should this industry be regulated it is a question of when it will be. Just because it is not regulated right now doesn't mean the makers of battery enclosures are not liable for the safety of there users.
OK. Fair enough. It WAS my fault for not having it clearly on my site, and the problem has been fixed. I know everyone loves a good debate ,but I just do not have the time for this right now. As soon as the OP contacts me 248-346-3205 I will make good on my offer of a refund or a fix. I am very sorry for all of this , and I never intended to blame the OP..just saying that It was not the GLVs fault. It will be posted very clearly from now on.
Just to recap. DO NOT EVER USE UNPROTECTED BATTERIES. If you need a reason why ,please see the first page of this post. This was a case of not enough info on my part, and I understand the OP did not know not to use those batteries. There was a short in the batteries or the head cap witch is why it melted down. Protected batteries would have kept this from happening.
Im closing this thread, but will leave it up. These things tend to turn into big long debates and go off track very quickly. I want people to see this so we don't have any more mishaps like this one.
Just to recap. DO NOT EVER USE UNPROTECTED BATTERIES. If you need a reason why ,please see the first page of this post. This was a case of not enough info on my part, and I understand the OP did not know not to use those batteries. There was a short in the batteries or the head cap witch is why it melted down. Protected batteries would have kept this from happening.
Im closing this thread, but will leave it up. These things tend to turn into big long debates and go off track very quickly. I want people to see this so we don't have any more mishaps like this one.
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That was not the point of my post. I was replying to a post saying that if it were a sticky, it would help out immediately, when in fact it already was a sticky. I never said anything about that thread in relation to the OP.
The thread was actually created by a member wanting to know which batteries to use, which in turn other members wanted to know if such and such battery would work. I see the thread merely as a reference to specific batteries that would work in the GLV (which is probably why it got stickied). It's just one avenue on the entire forum to get answers about batteries.
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