Alright, I am having an issue with a vendor and now I can't post a negative review cause I have to wait 7 days for the vendor to honor my issue...um, waiting games aren't legit especially when money is involved and gives a window of opportunity for the charge to disappear. My issue is this, if it takes a vendor more than 48 hours to remedy a simple wrong item that costs no more than postage ($3.45)...why can I not give a negative review about this?
I have done everything that a customer can do, reported to BBB, file a dispute with my credit card company (pretty embarrassing for a $0.95 difference), file a ticket (on same day as delivered), took a picture of said item, pm the owner, and that's about all I can do as a customer.
In all honesty here I am outraged on how I am being treated, it's like they think I was born yesterday and for the record, it is their fault that they screwed up not mine. My receipt clearly states the correct item I PAID for not the lesser value item I didn't PAY for, why is it so difficult to simply ship out the correct item I PAID for...all I get are excuses with lies...no slander at the moment.
I have held my composure long enough and I never create threads like this, mods if you feel as I dun broke some rule go ahead and delete it...for the rest, the $0.95 difference may seem hilarious to you but its the principal to correct the issue by sending me the correct PAID item without excuses and lies.
I am disabled and am not allowed to work do to my medical issues, so I live off of $300 a month after paying bills/rent...I do not appreciate my money being treated as monopoly money nor being treated like the few customers who have ruined it for the rest of us customers who don't scam vendors and the like.
How much does it hurt a business to send out the correct item that a customer PAID for, instead I get "No problem, unfortunately this is the slow part. Documenting, Trying to re balance stock and reshipping! We will get you. We don't like it when this happens." SLOW...it don't need to be slow since I am simply requesting to have the item I PAID for to be shipped to me, I have stated I am more than willing to resend back the lesser value/incorrect item but I will not send it back until I get the correct item I PAID for.
It's not like I waited 2 weeks to go oh, they sent me the wrong item...I reported the exact moment I opened my package, expecting to have that said item delivered so I can vape vs smoking analogs still. I am seriously ...... off and bent out of shape cause I can't vape without that little inexpensive item ($3.45).
I just want my item I PAID for, is it wrong to post a thread like this after failure of communication from the vendor...if this thread gets deleted, I will no longer be part of this forum since it will appear that ECF is geared more towards pleasing the vendors vs us customers who vape.
Again, I am bent out of shape and don't care what anyone thinks since you are not in my position right now...if you have than you will hopefully understand.
I have done everything that a customer can do, reported to BBB, file a dispute with my credit card company (pretty embarrassing for a $0.95 difference), file a ticket (on same day as delivered), took a picture of said item, pm the owner, and that's about all I can do as a customer.
In all honesty here I am outraged on how I am being treated, it's like they think I was born yesterday and for the record, it is their fault that they screwed up not mine. My receipt clearly states the correct item I PAID for not the lesser value item I didn't PAY for, why is it so difficult to simply ship out the correct item I PAID for...all I get are excuses with lies...no slander at the moment.
I have held my composure long enough and I never create threads like this, mods if you feel as I dun broke some rule go ahead and delete it...for the rest, the $0.95 difference may seem hilarious to you but its the principal to correct the issue by sending me the correct PAID item without excuses and lies.
I am disabled and am not allowed to work do to my medical issues, so I live off of $300 a month after paying bills/rent...I do not appreciate my money being treated as monopoly money nor being treated like the few customers who have ruined it for the rest of us customers who don't scam vendors and the like.
How much does it hurt a business to send out the correct item that a customer PAID for, instead I get "No problem, unfortunately this is the slow part. Documenting, Trying to re balance stock and reshipping! We will get you. We don't like it when this happens." SLOW...it don't need to be slow since I am simply requesting to have the item I PAID for to be shipped to me, I have stated I am more than willing to resend back the lesser value/incorrect item but I will not send it back until I get the correct item I PAID for.
It's not like I waited 2 weeks to go oh, they sent me the wrong item...I reported the exact moment I opened my package, expecting to have that said item delivered so I can vape vs smoking analogs still. I am seriously ...... off and bent out of shape cause I can't vape without that little inexpensive item ($3.45).
I just want my item I PAID for, is it wrong to post a thread like this after failure of communication from the vendor...if this thread gets deleted, I will no longer be part of this forum since it will appear that ECF is geared more towards pleasing the vendors vs us customers who vape.
Again, I am bent out of shape and don't care what anyone thinks since you are not in my position right now...if you have than you will hopefully understand.
