In working with the public, one is often required to apologize for the mistakes of others in your organization.
Disgusting Treatment of Member!!!
- Thread starter Rizzyking
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This whole thing has reminded me of the way ECF was for some time, some time ago.
The community is tight, and comes together discussing issues such as this, generally what comes next is future proofing the place. Making the forum a better place for all.
As I must say repetitively, say what you want, just say it in a manner in which is respectful to the rest of us. And don't jump on a bandwagon where your not sure where it's headed.
The community is tight, and comes together discussing issues such as this, generally what comes next is future proofing the place. Making the forum a better place for all.
As I must say repetitively, say what you want, just say it in a manner in which is respectful to the rest of us. And don't jump on a bandwagon where your not sure where it's headed.
According to Roxy:
it happened between 11:30-11:38pm last Wednesday night. They deleted the Boreas thread and disabled my acct. No questions asked of me. There was just a notice pasted to me at the top of the site to email them at their supplier's email, so I did. A day later I got a reply saying either I or Augvape could be a registered supplier and the others' account would be closed. I forwarded it to Leon at Augvape so he could read it himself, and we discussed it. Sweetheart that he is he said I could, lmao! I said, no, I really can't, lol! I don't work for you. I know nothing about the business and would mess up royally.
So I responded to ecf about what really happened, what I thought about it, and told them to close my account. They've never replied. Sunday night I emailed again asking that they please close my account already because I feel like they're displaying me like a deer's head trophy. No reply to that either.
And no, I would never go back. Would you? I'm not bribable so there is nothing they could offer me. And I don't believe any of them would ever apologize.
WUT?!? You can't possibly believe a word of that. MOST of us promote products here, daily, without compensation. INTENT is key. Our intention in doing so, is to share a positive experience about a product, in the hopes it will improve the vaping experience of other members. This is FAR more in line with what Roxy was doing. And it was NOT what prompted her requirement to obtain supplier status. It was that she was affiliated with the company by having helped DESIGN the product. But again, THIS we ALL do, daily, in giving our feedback about the things we use. LeSigh...
A moderators job is never glamorous, been there done that.
My yacht fund is dwindling...so far this is all I can afford...on a lighter note it's full of mods and attys on it's way from china
I guess all product reviews should be banned on here?
Ohh man that leaves so many possible deleted replies open to the imagination.A moderators job is never glamorous, been there done that.
My yacht fund is dwindling...so far this is all I can afford...on a lighter note it's full of mods and attys on it's way from china
View attachment 543668
I am strong I will resist....
This is what is see and was wondering what others see. I have tested atties and given feedback on them to companies and here as have a lot of members. It's because her name is on it? Maybe. I'm not into arguing over others points of view, just interested in what others see.
Thinking back I don't think I have ever called anyone a Nazi...
And for sure not that other disgusting word that was brought up in this thread.
Let's be clear here, it's not about the expense of becoming a supplier and it's nobodies business saying what Roxy can or can't afford. The problem is how it was handled and if she desired becoming a supplier. So let's just stick to the way this came down since I know the details.
This challenge started between 11:30-11:40pm last Wednesday 3/23 night. Mod’s deleted the Boreas thread and disabled my Roxy’s, no questions, no conversation just a disabled account.
There was just a message at the top of the site for Roxy to email them at their supplier's email, so Roxy complied. A day later she got a response saying either Roxy or Augvape could be a registered supplier and the others' account would be closed.
The information was forwarded to Augvape.
Augvape gave Roxy permission to do it if she wanted. Roxy declined because it would completely change her status on the site and limit the way she used the site and how she could post in threads. For obvious reasons she didn’t want to be pigeon holed to just posting in limited forums, that’s not how she intended to use the site. She enjoyed helping oter members.
Roxy responded to the staff regarding the relationship and what really happened, what she thought about how the matter was handled for a long term member, and told them to close her account.
She never received a response from the staff. Sunday night she emailed them again asking that they please close the account already as she felt they were displaying her “like a deer's head trophy”. Again no reply.
Why would you not engage a respected, long term member in a conversation first? If she had just joined the site it's understandable, but she has over 10K in posts.
Personally someone should at least admit this was a mistake and sincerely apologize. If Roxy comes back or not you have to admit that if this is the way the incident occurred an apology really is the right thing to do!
This challenge started between 11:30-11:40pm last Wednesday 3/23 night. Mod’s deleted the Boreas thread and disabled my Roxy’s, no questions, no conversation just a disabled account.
There was just a message at the top of the site for Roxy to email them at their supplier's email, so Roxy complied. A day later she got a response saying either Roxy or Augvape could be a registered supplier and the others' account would be closed.
The information was forwarded to Augvape.
Augvape gave Roxy permission to do it if she wanted. Roxy declined because it would completely change her status on the site and limit the way she used the site and how she could post in threads. For obvious reasons she didn’t want to be pigeon holed to just posting in limited forums, that’s not how she intended to use the site. She enjoyed helping oter members.
Roxy responded to the staff regarding the relationship and what really happened, what she thought about how the matter was handled for a long term member, and told them to close her account.
She never received a response from the staff. Sunday night she emailed them again asking that they please close the account already as she felt they were displaying her “like a deer's head trophy”. Again no reply.
Why would you not engage a respected, long term member in a conversation first? If she had just joined the site it's understandable, but she has over 10K in posts.
Personally someone should at least admit this was a mistake and sincerely apologize. If Roxy comes back or not you have to admit that if this is the way the incident occurred an apology really is the right thing to do!
What, you don't like water?
Even I have a Yacht Fund. It's empty, but I have oneAGREED, It is not about the Money and I understand it Clearly.
Roxy is NOT a Supplier, as she Has no Retail business. She did not wish to loose Member Status and that is Exactly what paying Supplier Fees causes - Instantly and Difficult to Reverse.
I would have thought ECF, especially with Forum updated, could have any Owner or Employee of a Business, approved for a Separate Identification(Membership) For the purpose of Leisure Posting.
On Point, I know for a Fact, we have members that are employed at B&M's both Full and Part time. They do not discuss product or pricing, but I have seen mention of association to the industry.
Smokey, Do not take anything I am saying personally. I Feel the machine needs Oiling, not that the concept is bad, nor the keepers inflexible. Case in point - Fasttech
Should Rules strictly apply(promoting) Tens of thousands of us would already be Banned.
This alone shows there is a possibility for adjustment within.
I liked the Case-in-point example. Another reason for simple Identity variation ans Warnings. Repeated Blatant Violations would be simple enough to identify and Culprits Corrected/eliminated.
Yep, you should be banned for you promotion of the Bachelor, because of you I have at least four of these damn thanks
And by the way, I appreciate you pointing me to them, best tank in the stable!
Sorry - I've got to clear something up here. Roxy's not banned, and she never has been.
It might seem a subtle distinction, but in these cases the member in question is suspended until such a time as a decision is made. So that's what's going on now...
So, no ban. I hope people don't think I'm being disingenuous - we take the distinction seriously.
It might seem a subtle distinction, but in these cases the member in question is suspended until such a time as a decision is made. So that's what's going on now...
So, no ban. I hope people don't think I'm being disingenuous - we take the distinction seriously.
Also (and apologies to staff, because this is completely remiss and I wouldn't usually do this), but I'd like to post the intro text to the post, and ask members just to meditate on how this looks to someone who doesn't have detailed knowledge of the people involved. I'm posting this because the thread in question is no longer visible...
Would it be reasonable to assume that this poster has a business interest in the post? I'm fairly sure most would assume yes.
Now, as to the fundamental truth of the matter and how it should all be resolved: we're working on this.
Would it be reasonable to assume that this poster has a business interest in the post? I'm fairly sure most would assume yes.
Now, as to the fundamental truth of the matter and how it should all be resolved: we're working on this.
SJ, it takes stones to do what you are doing right now. I respect you for that, you are in a no win situation.
Bottom line is Roxy's access was pulled. She was not engaged by the staff for any type of discussion prior to that happening and was told to contact them for discussion.
I'm sorry but that is not how someone with her passion for the site and helping others should be treated.
Bottom line is Roxy's access was pulled. She was not engaged by the staff for any type of discussion prior to that happening and was told to contact them for discussion.
I'm sorry but that is not how someone with her passion for the site and helping others should be treated.
And on that final note, I'm off to the pub and going to close the thread. Thanks for the helpful discussion everyone.
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