DNA40 vs SX350j

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retird

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C'mon Retird. G is not Evolv. Considering the scope of this problem they (Evolv) should really issue a statement on this. Relying on G, who is "Just a guy" doesn't really address the issue well at all unless Evolv is willing to list G as a spokesperson for the company. I haven't seen this, so I really think Evolv needs to step up and address an issue that many DNA40 users are concerned about. I would really respect a company that addresses concerns much more than a company that relies on non-authorized sources to be thier spokeswomen.

You only need to read a few post here to see that Evolv addressed the issue...
 

Vlad1

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Have you contacted Evolv and Vapor Shark? If ya want just PM me with your buddy's phone number and I'll call him and get the info and try to help him...

He's contacted the vendor and manufacturer but no I have not. And although I appreciate your offer to assist him "and no disrespect intended" but I know you were partly responsible for the product being released in the state it was with the bugs as you were in the "Beta Test Group" But I would rather he work with someone more familiar with the device and its problems.
 
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dr g

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He's contacted the vendor and manufacturer but no I have not. And although I appreciate your offer to assist him "and no disrespect intended" but I know you were partly responsible for the product being released in the state it was with the bugs as you were in the "Beta Test Group"

Patently false and highly disrespectful to perpetuate false accusations when you have been repeatedly corrected in the past.

Despicable cheap shot, really.
 
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retird

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He's contacted the vendor and manufacturer but no I have not. And although I appreciate your offer to assist him "and no disrespect intended" but I know you were partly responsible for the product being released in the state it was with the bugs as you were in the "Beta Test Group"

So you want to chastise the beta testers again without any idea of the process... fine.... you are also chastising Pbusardo also and all the other beta testers.... that has nothing to do with me wanting to help your buddy....

FYI I have already communicated your buddy's situation (early this morning) ( with the info you stated) and will let ya know the results....
 
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Vlad1

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So you want to chastise the beta testers again without any idea of the process... fine.... you are also chastising Pbusardo also and all the other beta testers.... that has nothing to do with me wanting to help your buddy....

FYI I have already communicated your buddy's situation (early this morning) ( with the info you stated) and will let ya know the results....

I wasn't chastising anyone. I said "and no disrespect intended" with the sincerest of intentions. If you take offense I apologize that was not my intent. I'd just rather he work with his vendor and manufacturer directly that are more familiar with the problems and workings of the device.
 

tchavei

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I'm going to say what the Evolv beta testers want to say but can't.

They did find the bug, they informed the company and Evolv shoved it under the carpet and decided to release it as is and figure something out later (or even estimated a 5% rma rate wouldn't dent their return of investment).

Beta testers are just that... Underpaid Guinea pigs. You can't blame them if they are ignored.

Regards
Tony

Sent from my keyboard through my phone or something like that.
 

Vlad1

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I'm going to say what the Evolv beta testers want to say but can't.

They did find the bug, they informed the company and Evolv shoved it under the carpet and decided to release it as is and figure something out later (or even estimated a 5% rma rate wouldn't dent their return of investment).

Beta testers are just that... Underpaid Guinea pigs. You can't blame them if they are ignored.

Regards
Tony

Sent from my keyboard through my phone or something like that.

Forgive me my deepest apologies. I did not mean to imply there was a problem with the Beta Test Group. I've edited my original post and I should have simply stated that I would rather he work with someone more familiar with the device and it problems. Again my sincerest apologies.
 

tchavei

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Forgive me my deepest apologies. I did not mean to imply there was a problem with the Beta Test Group. I've edited my original post and I should have simply stated that I would rather he work with someone more familiar with the device and it problems. Again my sincerest apologies.
Hey, I'm not part of that thing lol :D :D

Regards
Tony

Sent from my keyboard through my phone or something like that.
 

Jazzman

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You only need to read a few post here to see that Evolv addressed the issue...

I guess I missed the posts from Evolv regarding how this issue has been addressed (multiple times). Please give me a link to the Evolv posts if you have them handy (Just from Evolv or Evolv authorized spokespersons please, not "Just a guy" posts). I would appreciate it and thanks for your help.
 

retird

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I guess I missed the posts from Evolv regarding how this issue has been addressed (multiple times). Please give me a link to the Evolv posts if you have them handy (Just from Evolv or Evolv authorized spokespersons please, not "Just a guy" posts). I would appreciate it and thanks for your help.

Evolv or their authorized spokespersons (or any other company's) can't participate (post) in forums (against ECF rules to post here).... much of the information posted by "just guys" comes from e-mails and etc. with Evolv.... if you discount those then so be it....you can always contact Evolv yourself and please let us know what they tell you....
 

retird

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I'm going to say what the Evolv beta testers want to say but can't.

They did find the bug, they informed the company and Evolv shoved it under the carpet and decided to release it as is and figure something out later (or even estimated a 5% rma rate wouldn't dent their return of investment).

Beta testers are just that... Underpaid Guinea pigs. You can't blame them if they are ignored.

Regards
Tony

Sent from my keyboard through my phone or something like that.

Not quite factual.... the beta process and etc is not for public consumption or I would give you the facts and the time frames. Evolv shoved nothing under the table but worked to resolve. The data sheet originally posted on Evolv's site had errata information showing they were addressing the issue.

From that data sheet (pictures omitted):

Errata
A small number of boards from the first manufacturing batch have an error on the PCB below the connection of the flex cable of the screen. There are several vias (small copper-coated holes that connect signal layers) below the screen cable that should be covered in green soldermask as shown in the image on the left. On a small number of boards, these were not properly coated, as shown in the image on the right. In these boards, pressing the screen cable tight to the board can cause the screen to stop updating until the unit powers off (approximately five minutes.)
Correct DNA 40 (picture omitted)
Incorrect DNA 40 showing insufficient green solder mask and exposed copper. (picture omitted)
The corrective action for boards with this problem is to apply a small bead of electronics-grade silicone or epoxy into the joint between the screen cable and the board as shown below. This will insulate the PCB cable from the board in these two spots. (picture omitted)
Lift the screen, carefully apply a small bead of silicone and return the screen to flat as the silicone cures.
Later batches of DNA 40s are silicone coated in this area, and should not exhibit this problem.

As far your statement goes.... " I'm going to say what the Evolv beta testers want to say but can't."

This is pure conjecture on your part and not backed by fact.... nuff said.... and the beta testers were never ignored... again no basis for this conclusion...
 
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Jazzman

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Evolv or their authorized spokespersons (or any other company's) can't participate (post) in forums (against ECF rules to post here).... much of the information posted by "just guys" comes from e-mails and etc. with Evolv.... if you discount those then so be it....you can always contact Evolv yourself and please let us know what they tell you....

You know Retird, there are quite a few quoted messages by users directly from YiHi reps in the SX Mini M Class thread that have been very valuable to users and I haven't seen users sent to the sin bin for those. In fact, that kind of direct communication is a big reason why many feel YiHi is acting quickly and positively in solving issues for their users. And they are actively engaging their users in resolving issues and from what I can see gaining respect from their users as a result.

Even if posting those YiHi responses could be considered a minor violation by ECF mods, the fact that they are allowing them and the amount of positive benefit speaks volumes for the mods to allow them. Great decision by ECF I think, and absolutely a benefit to the community.

All I have seen with Evolv issues is silence from Evolv and "Just a Guy" posts (and a disturbing amount of them saying it's a user issue and not a problem). So I was wondering if there was any active involvement with Evolv or their authorized reps regarding issues and how they are being addressed. And apparently there are ECF approved methods of doing this as we see with YiHi, so you discounting the possibility only adds to frustration in dealing with issues for Evolv users. And honestly, a deflection like your response, "Just a Guy" that you are, just increases this frustration.

In a time where instant and direct communication is the norm, saying this is not possible is not serving the expectations of their customers. I'm finding it difficult to think of another major vape equipment manufacturer that won't interact directly and publicly with their users.
 

tchavei

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Not quite factual.... the beta process and etc is not for public consumption or I would give you the facts and the time frames. Evolv shoved nothing under the table but worked to resolve. The data sheet originally posted on Evolv's site had errata information showing they were addressing the issue.

From that data sheet (pictures omitted):

Errata
A small number of boards from the first manufacturing batch have an error on the PCB below the connection of the flex cable of the screen. There are several vias (small copper-coated holes that connect signal layers) below the screen cable that should be covered in green soldermask as shown in the image on the left. On a small number of boards, these were not properly coated, as shown in the image on the right. In these boards, pressing the screen cable tight to the board can cause the screen to stop updating until the unit powers off (approximately five minutes.)
Correct DNA 40 (picture omitted)
Incorrect DNA 40 showing insufficient green solder mask and exposed copper. (picture omitted)
The corrective action for boards with this problem is to apply a small bead of electronics-grade silicone or epoxy into the joint between the screen cable and the board as shown below. This will insulate the PCB cable from the board in these two spots. (picture omitted)
Lift the screen, carefully apply a small bead of silicone and return the screen to flat as the silicone cures.
Later batches of DNA 40s are silicone coated in this area, and should not exhibit this problem.

As far your statement goes.... " I'm going to say what the Evolv beta testers want to say but can't."

This is pure conjecture on your part and not backed by fact.... nuff said.... and the beta testers were never ignored... again no basis for this conclusion...
Oh, that's really interesting to know. In my innocent and naive mind I somehow tried to shift the guilt to the company and not those sacrificing their time testing the board's.
I guess I was wrong. By what you wrote, I can only assume you ALL knew that board had issues and that the silicone wouldn't solve anything.

Really sad :(

My faith in humanity has suffered a big hit.

Regards
Tony

Sent from my keyboard through my phone or something like that.
 

Vlad1

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So it looks like your reporting they've had multiple different problems with the displays.

The errata you present is regarding the display freezing or to "stop updating" but I don't see anything in that data that represents the "Scramble Screen" issue.
Errata
A small number of boards from the first manufacturing batch have an error on the PCB below the connection of the flex cable of the screen. There are several vias (small copper-coated holes that connect signal layers) below the screen cable that should be covered in green soldermask as shown in the image on the left. On a small number of boards, these were not properly coated, as shown in the image on the right. In these boards, pressing the screen cable tight to the board can cause the screen to stop updating until the unit powers off (approximately five minutes.)

The data sheet originally posted on Evolv's site had errata information showing they were addressing the issue.

I can't seem to find the Errata in the data sheet so I guess it's been removed, yet I read elsewhere "Page 14, Errata was added later on when the problem was discovered" New DNA 40 with temperature control

While it's good to know the freezing or "Screen to stop updating" problem on the PCB was identified and there is a solution to that. I fail to see where there has been a problem identification and solution presented for the screen scramble issue. If there is such errata for the screen scramble issue please post that as it seems I'm unable to find it.
 

retird

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You know Retird, there are quite a few quoted messages by users directly from YiHi reps in the SX Mini M Class thread that have been very valuable to users and I haven't seen users sent to the sin bin for those. In fact, that kind of direct communication is a big reason why many feel YiHi is acting quickly and positively in solving issues for their users. And they are actively engaging their users in resolving issues and from what I can see gaining respect from their users as a result.

Even if posting those YiHi responses could be considered a minor violation by ECF mods, the fact that they are allowing them and the amount of positive benefit speaks volumes for the mods to allow them. Great decision by ECF I think, and absolutely a benefit to the community.

All I have seen with Evolv issues is silence from Evolv and "Just a Guy" posts (and a disturbing amount of them saying it's a user issue and not a problem). So I was wondering if there was any active involvement with Evolv or their authorized reps regarding issues and how they are being addressed. And apparently there are ECF approved methods of doing this as we see with YiHi, so you discounting the possibility only adds to frustration in dealing with issues for Evolv users. And honestly, a deflection like your response, "Just a Guy" that you are, just increases this frustration.

In a time where instant and direct communication is the norm, saying this is not possible is not serving the expectations of their customers. I'm finding it difficult to think of another major vape equipment manufacturer that won't interact directly and publicly with their users.

So "just guys" are posting Yihi's responses.... same as "just guys" have been doing for years here in ECF... so what's new....

If you want a response from an authorized Evolv person just contact them ... seems pretty easy.... I do it all the time.... just like I contact Yihi...and other companies....you wonder if there is any active involvement with Evolv or their authorized reps then just ask them...pretty simple.... let us know what they say....
 

Mroutlaw

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There is apparently an issue with the download (update) .... it just shows that new technology can and will have issues... we just need to address them as a community....
. This just shows more that evolve screwed up when releasing a board that doesn't have user upgradable firmware. With such a new technology, there are bound to be problems and glitches, so why not give the user a way to fix them as you find solutions? I own several different TL devices, including the dna40 and sxmini m class and I will say that my DNa40 (and I have the latest board with atty lock feature) gives me more trouble that anything else. The vapes are inconsistent and weak even compared to my $50 heatvape invader mini.

Now that the evic vt is coming with a titanium mode, I wouldn't even be surprised if the yihi releases an update with a similar feature. I for one will never by an expensive mod again ($100 or more) that doesn't have a firmware update feature.
 

retird

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. This just shows more that evolve screwed up when releasing a board that doesn't have user upgradable firmware. With such a new technology, there are bound to be problems and glitches, so why not give the user a way to fix them as you find solutions? I own several different TL devices, including the dna40 and sxmini m class and I will say that my DNa40 (and I have the latest board with atty lock feature) gives me more trouble that anything else. The vapes are inconsistent and weak even compared to my $50 heatvape invader mini.

Now that the evic vt is coming with a titanium mode, I wouldn't even be surprised if the yihi releases an update with a similar feature. I for one will never by an expensive mod again ($100 or more) that doesn't have a firmware update feature.

If your dna is not consistent then something is wrong... which device is it? It's great that there is always something new just around the corner.... We just need to use what we like....
 

Mroutlaw

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If your dna is not consistent then something is wrong... which device is it? It's great that there is always something new just around the corner.... We just need to use what we like....

I have a Hana v4d and a rdna40 with newest board that has atty lock. Neither are nearly as consistent as other devices. If I take an atty with a dual coil 30g ni200 wrap at .11 ohms and put it on my invader mini (a $55 TL device). I get the same exact vape every single time. Put that same atty on either dna40 board sometimes it's a nice vape and sometimes it's weak. I will also say I had to exchange my rdna40 4 times to get to my present board. I had screen glitch issues 2 times, then, after they supposedly changed the board, got the unit back with a battery at 1.5v. The unit had a short in it that depleted battery just sitting. Then I asked for the new board since there's been so many problems
 
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