dotBox 'shorted' error

[Kais Rourou]

Hi everybody,

A few months ago, I bought the dotBox 200W from DotMod. I really loved it: light, elegant and smart.

A couple of days ago I started seeing this error message when firing: 'shorted'. Each time I pushed the + and - buttons together, resistance dropped to zero. Since then, this error kept popping up randomly, preventing me completely from vaping.

I tried two rebuildable (Petri V2 and GAIA RDTA), then I tried the smok TVF8 baby with a ready-to-use coil (V8-T6). The 'shorted' error was still there, which I think means there is nothing wrong with the coils I built. The dotMod dripper, The GAIA RDTA and the SMOK tank worked perfectly on other Mods (e.g. DRAG 157W, iStick Pico).

I'd really hate to lose that Mod. Any help would be appreciated.

Thanks

 

[stols001]

If you can't figure it out, (I don't know that mod) Here's their warranty and repair page: Warranty & Returns | DotMod | Vape Products Online – dotmodretail


Good luck!

Anna

 

[Mr. Relentless]

Did you check your 510 and inside of mod for juice.

 

[Kais Rourou]

If you can't figure it out, (I don't know that mod) Here's their warranty and repair page: Warranty & Returns | DotMod | Vape Products Online – dotmodretail


Good luck!

Anna

Thank you Anna. I will.

 

[Kais Rourou]

Did you check your 510 and inside of mod for juice.

I did. The PIN bumps ok. No juice (I clean it regularly BTW).

 

[Mr. Relentless]

My girlfriend had a snow wolf and the 510 would get full of juice. She would clean it but the juice eventual made its way to the circut board. Had to dissect and clean everything. Not saying that's the problem or the solution but that's what I had to do.

 

[Kais Rourou]

I have to confess two bad things:

1. The Mod was dropped a couple of times, medium impact.

2. I used to clean the coils by firing then putting them under tap water. Some water might have managed to get into the mod and damage the circuits.

 

[stols001]

That doesn't mean you couldn't still get it repaired, I have to be honest, my kiddo was very hard on cellphones and water, and we warrantied a couple times, after trying to dry it out. My thought was always that if they could figure out water had damaged the phone, they could ask me and I would answer honestly. It never came up.

Anna

 

[Mr. Relentless]

Have you tried backing your tank off the 510 a little.

 

[Kais Rourou]

That doesn't mean you couldn't still get it repaired, I have to be honest, my kiddo was very hard on cellphones and water, and we warrantied a couple times, after trying to dry it out. My thought was always that if they could figure out water had damaged the phone, they could ask me and I would answer honestly. It never came up.

Anna

Sure, no problem with that. It's really not that much water, but I will be honest with my description to the manufacturer.

 

[Kais Rourou]

Have you tried backing your tank off the 510 a little.

You mean unscrew it a bit? Yes, same same.
When the tank is unproperly screwed, the error message is 'check atomizer', when it touches the PIN I get the 'shorted' message.

 

[Mr. Relentless]

You mean unscrew it a bit? Yes, same same.
When the tank is unproperly screwed, the error message is 'check atomizer', when it touches the PIN I get the 'shorted' message.

Have you tried just opening it and unplugging the battery. Might need a full hard reset.

 

[Mr. Relentless]

Wait does that have 18650s or a internal lipo battery I don't remember if it's like the 300

 

[Kais Rourou]

Wait does that have 18650s or a internal lipo battery I don't remember if it's like the 300

It has two 18650 batteries.

 

[Kais Rourou]

Have you tried just opening it and unplugging the battery. Might need a full hard reset.

I just tried it. The thing is the error is random (though frequent). So now it works fine, but I'm sure it will bug again in a moment.
The other thing is I saw nobody talking about it. The error is apparently extremely rare.

 

[-KT-]

I'm new to all this, but could a defective battery cause this sort of problem?

Best of luck, that looks like a nice mod. Hope you are able to resolve this issue.

Sent from my R1 HD using Tapatalk

 

[stols001]

Well, I suppose defective batteries could cause the error... but intermittently? I guess, to the OP, if you haven't, try some new batteries in it (these could be batteries from another mod, or just fresh ones, if you haven't). Do you USB charge or do you have an external charger. Some mods are very hard on batteries and charge unevenly via USB port, so I suppose that could be the issue.

I can't imagine you haven't tried this, but if not, try it.

The other issue is the intermittent error. That tends not to be a battery issue, but probably something shorting or loose in the mod.... With that said, it's good to explore all possibilities....

Best of luck,

Anna

 

[Kais Rourou]

Well, I suppose defective batteries could cause the error... but intermittently? I guess, to the OP, if you haven't, try some new batteries in it (these could be batteries from another mod, or just fresh ones, if you haven't). Do you USB charge or do you have an external charger. Some mods are very hard on batteries and charge unevenly via USB port, so I suppose that could be the issue.

I can't imagine you haven't tried this, but if not, try it.

The other issue is the intermittent error. That tends not to be a battery issue, but probably something shorting or loose in the mod.... With that said, it's good to explore all possibilities....

Best of luck,

Anna

Thanks again Anna. I use an external charger set to 500mA for optimum charging. I only use USB charging when I have no other choice.
I have two pairs of batteries (2500 and 3000mA). I'll try to find new ones.
As soon as I'm near the box package, I will write to dotMod as they need detailed information (certificate, serial...)

 

[-KT-]

Thanks again Anna. I use an external charger set to 500mA for optimum charging. I only use USB charging when I have no other choice.
I have two pairs of batteries (2500 and 3000mA). I'll try to find new ones.
As soon as I'm near the box package, I will write to dotMod as they need detailed information (certificate, serial...)

Did any of the suggestions work? That's my same big fear - to get an awesome mod and then have an intermittent problem occur!

[emoji22]

Sent from my R1 HD using Tapatalk

 

[Kais Rourou]

Did any of the suggestions work? That's my same big fear - to get an awesome mod and then have an intermittent problem occur!

[emoji22]

Sent from my R1 HD using Tapatalk

Other batteries did the same. I don't have new batteries yet. I'm going to write to the manufacturer in a minute.