dotBox 'shorted' error
- Thread starter Kais Rourou
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Curious what batteries are you using. If your using some low amp batteries it could make you box wig out.
I'm using two 2500mAh batteries from Samsung and two 3000mAh batteries from LG. They work just fine with the DRAG box from VOOPOO I bought as an emergency replacement.
I just had a reply from dotMod's customer service. They need me to send it back to them, as they will most likely need to replace the chipset (for $50).
Dang! That's a lot of money. Seems like they should fix it for much less, especially given that the online description of the mod says that the chipset is encased in plastic (that means it should be shock-resistant).
Converted to local currency, that's almost $150, plus the shipping costs both ways.
Crazy!!!
I wonder if they have a representative on this site? It seems like bad customer service.
That is a ton of money for a fix, if you count shipping. How long have you had it again? There might be a way to negotiate with the vendor if it's pretty new, it almost seems cheaper for them to just send you a replacement at this point, for $150, I am seeing them on sale for $120 dollars here: dotBox (75w) - dotmodretail though if you have the 200 watt version it's $180, that seems like a pretty insane price for a repair....
Do you know a resident guru electronics expert? I'm wondering if you could just purchase the chipset, have it sent one way, then have it repaired by either someone you know, or a knowledgeable B&M vape store with an electronics expert?
I am sorry to hear this. The geekvape agis is pretty beloved by many who own it, if you decide to go the replacement route, but I think it has less battery life? I thought it was a 1 battery mod...
Best of luck with what you decide on!
Anna
Do you know a resident guru electronics expert? I'm wondering if you could just purchase the chipset, have it sent one way, then have it repaired by either someone you know, or a knowledgeable B&M vape store with an electronics expert?
I am sorry to hear this. The geekvape agis is pretty beloved by many who own it, if you decide to go the replacement route, but I think it has less battery life? I thought it was a 1 battery mod...
Best of luck with what you decide on!
Anna
I don't think it's the battery, but possibly the 510 pin, Look on you tube and you may find a fix. I have fixed the 510 issue before buy slipping a small Oring over the 510 pin to raise it up a little, but it could be a loose wire from the 510 or the battery sled. I doubt you would get a short message on the board if there is a problem with the chip. The chip is designed to tell you about a short somewhere in the device and most likely a loose wire that just needs a little solder. The chip must be working to give you the message.
Thanks again Anna. I probably won't go for what they suggested.That is a ton of money for a fix, if you count shipping. How long have you had it again? There might be a way to negotiate with the vendor if it's pretty new, it almost seems cheaper for them to just send you a replacement at this point, for $150, I am seeing them on sale for $120 dollars here: dotBox (75w) - dotmodretail though if you have the 200 watt version it's $180, that seems like a pretty insane price for a repair....
Do you know a resident guru electronics expert? I'm wondering if you could just purchase the chipset, have it sent one way, then have it repaired by either someone you know, or a knowledgeable B&M vape store with an electronics expert?
I am sorry to hear this. The geekvape agis is pretty beloved by many who own it, if you decide to go the replacement route, but I think it has less battery life? I thought it was a 1 battery mod...
Best of luck with what you decide on!
Anna
Weirdest thing is when I asked if they saw that message before, they said they didn't.
I think I'm going to invest in some BF cigarette.
Makes perfect sense. Like I said above, the manufacturer himself never saw that 'shorted' message'. Pretty weird isn't it? I will send it nowhere. I'll open it myself and see what I can do.
I left the mod for days now, but every time I check it it works for a few seconds then goes back with that error.
Will let you know...
Beginning to see videos about the Dotbox and their lipo batteries, getting puffy, not having over-discharge protection. And an issue with Dashvapes and Dotmod. Vape news video, talks about it at 6:30 minutes.
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