Eastmall must be REAL busy...

[cashresolution]

I am still awaiting a tracking number on an order I put in on the 29th in which david assured me that it would ship the next day BEFORE the holidays... Please advise..

Thanks.

Invoice Number:
20100929-D

 

[rekeybobby]

they most likely did but the ems is already on holiday so no info was givin

 

[cashresolution]

I had a feeling that was going to happen, that is why I asked for re-assurance that it would be shipped out before the hoildays.

 

[Di]

The holiday was posted here in forum when someone asked for the dates.

Sorry -- I do not control the website.

 

[Di]

I am still awaiting a tracking number on an order I put in on the 29th in which david assured me that it would ship the next day BEFORE the holidays... Please advise..

Thanks.

Invoice Number:
20100929-D

Please check in your account -- it should show the disposition of your pacjage in there--

also should give you the tracking number.


The only way to find info on package shipping
and get someone to track your order for you
it to contact Customer Service,

I have no data base access
and no customer accounts info .

 

[bluesuede]

Give it a few days then start tracking through USPS. If you have a tracking numbers that is... Should be listed under your account.

 

[cashresolution]

All I can say is "WoW". I did not expect the package that I received today from East Mall because I was never given a tracking number. "WoW" .. I'm still amazed because I usually get a tracking number so I did NOT think that it got shipped before the holidays! David assured me it was going to ship, and all I can say is that he stands by his word. David, I appreciate you sending out the package just like you said you would. You got my business in the future.... 2 thumbs up!!

 

[Di]

there ya go,

postal services continue to amaze us - ha ha ha ha

 

[JoyceTee]

I am still awaiting a tracking number on an order I put in on the 29th in which david assured me that it would ship the next day BEFORE the holidays... Please advise..

Thanks.

Invoice Number:
20100929-D

Glad you got your package, I'm still waiting for my order from July 23!!! And David has NOT honored ANY of his promises!!!!! Numerous email communication with David and promises he made and still do NOT have my complete order. He only sent the juice and the drip tips and DID NOT send me the Indulgence Kits which was promised to me on Aug 2, Aug 20, and Sept 18th. He did send me a package with a lot of "parts" for the indulgence but no batteries no chargers no atomizers no carts. So he's got my $400+ and I don't have ANY working units!!!!!!!!!!!!!

 

[mwa102464]

Glad you got your package, I'm still waiting for my order from July 23!!! And David has NOT honored ANY of his promises!!!!! Numerous email communication with David and promises he made and still do NOT have my complete order. He only sent the juice and the drip tips and DID NOT send me the Indulgence Kits which was promised to me on Aug 2, Aug 20, and Sept 18th. He did send me a package with a lot of "parts" for the indulgence but no batteries no chargers no atomizers no carts. So he's got my $400+ and I don't have ANY working units!!!!!!!!!!!!!

Obviously there is some sort of communication error here, as David wouldn't purposely do such a thing to someone.!

 

[JoyceTee]

Obviously there is some sort of communication error here, as David wouldn't purposely do such a thing to someone.!

Would you like to see the emails???????

 

[Di]

Glad you got your package, I'm still waiting for my order from July 23!!! And David has NOT honored ANY of his promises!!!!! Numerous email communication with David and promises he made and still do NOT have my complete order. He only sent the juice and the drip tips and DID NOT send me the Indulgence Kits which was promised to me on Aug 2, Aug 20, and Sept 18th. He did send me a package with a lot of "parts" for the indulgence but no batteries no chargers no atomizers no carts. So he's got my $400+ and I don't have ANY working units!!!!!!!!!!!!!

Would you like to see the emails???????

I am sure that what you say is correct Joyce

there have been many drastic changes taking place in Eastmall this last couple of months,

I am sorry that you have not had any satisfactory resolution to your issues.

I would like to have your details please , -

I will try to resolve this now myself -

please Pm me your order number

and short relevant details --.

 

[JoyceTee]

I am sure that what you say is correct Joyce

there have been many drastic changes taking place in Eastmall this last couple of months,

I am sorry that you have not had any satisfactory resolution to your issues.

I would like to have your details please , -

I will try to resolve this now myself -

please Pm me your order number

and short relevant details --.

Di,There are NO SHORT details, I will try and copy and paste the details and give you my order # later tonight.

 

[cashresolution]

Glad you got your package, I'm still waiting for my order from July 23!!! And David has NOT honored ANY of his promises!!!!! Numerous email communication with David and promises he made and still do NOT have my complete order. He only sent the juice and the drip tips and DID NOT send me the Indulgence Kits which was promised to me on Aug 2, Aug 20, and Sept 18th. He did send me a package with a lot of "parts" for the indulgence but no batteries no chargers no atomizers no carts. So he's got my $400+ and I don't have ANY working units!!!!!!!!!!!!!

Wow, not sure what to say about that. I know that I had a problem with a couple hundred bottles of juice (which is on clearance right now on the site) because I didn't believe it was DeKang. But, I didn't hassle anything, just let him know about the juice, and asked him to personally check the packages that we are sent since we do make some nice orders for him. Every since then..everything seems to be flowing fine...

 

[Di]

Glad you got your package, I'm still waiting for my order from July 23!!! And David has NOT honored ANY of his promises!!!!! Numerous email communication with David and promises he made and still do NOT have my complete order. He only sent the juice and the drip tips and DID NOT send me the Indulgence Kits which was promised to me on Aug 2, Aug 20, and Sept 18th. He did send me a package with a lot of "parts" for the indulgence but no batteries no chargers no atomizers no carts. So he's got my $400+ and I don't have ANY working units!!!!!!!!!!!!!

this should be resolved now please talk to david and tell him EXACTLY what you want him to do to make you happy -

it will be done

thankyou.