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Expect delays and rejections due to more stringent security measures in Hong Kong, Singapore

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szot

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If it says shipped then it wasn't returned..FT has been emailing return notices to people who had items sent back to them..

Local deliveries and USPS issues in the US has nothing to do with FT and is not uncommon...we all have had issues with USPS , at 1 time or another..and not about ecigs or liquids..my order went through SF sort 3x times, big deal..least ya know its coming..
 

JRudey

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Thats just stupid post office screw ups. I've had 3 package I've been waiting for show up at my local post office and rather then put them on the truck for delivery one was sent to Colorado first, another Jersey and the other Florida. That's just in the past 2 weeks.

I had an interesting conversation with my mail-lady about tracking of my fasttech shipment. She said that USPS is not obligated to scan the package. fasttech paid the minimal amount to get a signature only. There is not a date obligation or promise. All the USPS is required to do is get a signature to confirm delivery. With all of the marketing/advertising focus by the USPS on Priority Mail, it's no wonder that these cheap bargain rate packages get passed over.

I don't think it was a screw-up by the USPS to send my package from New York to Baton Rouge, LA. They probably had a truck that wasn't 100% full going there, so they filled it with bulk mail with no time constraints. I think it was intentional.
 

Jadesrayne

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I had an interesting conversation with my mail-lady about tracking of my FastTech shipment. She said that USPS is not obligated to scan the package. FastTech paid the minimal amount to get a signature only. There is not a date obligation or promise. All the USPS is required to do is get a signature to confirm delivery. With all of the marketing/advertising focus by the USPS on Priority Mail, it's no wonder that these cheap bargain rate packages get passed over.

I don't think it was a screw-up by the USPS to send my package from New York to Baton Rouge, LA. They probably had a truck that wasn't 100% full going there, so they filled it with bulk mail with no time constraints. I think it was intentional.

I had a packages shipped to me from 2 hours up the roads took 2 weeks for that reason. Dude shipped 3rd class thus they sent it 45 mins passed my post office and let it hangout for 10 days like it was cool. I called, they informed me "well that is the service the guy paid for", and if it wasn't for the tracking posting EDA I wouldn't have gotten so fast. They tried to say no date promises but since it was posted they had to deliver. (got it next day)
 

szot

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I worked for USPS for a few years at various positions..packages are never intentionally sent "out of the way" just to fill a trailer...often trailers may be half empty and sealed with US mail...and even airmail is put on a trailer and delivered to the nearest "sort" facility aka Bulk Mail Center (BMC) now called Network Distribution Centers (NDC)....USPS scans the zip code of EVERY package at the 21 NDC sort facilities in the US that every package must go through twice, the departure city nearest NDC and the arrival city nearest NDC..USPS is all automated and that zip code entered and scanned at the NDC and redirects the package via electronic automated conveyors belts to the exact correct trailer headed to/near that zip code, where it is then sorted again by the NDC and then trailered to your local post office and delivered to your door..at these NDC sort facilities, these conveyor belts are electronic and extend directly inside to the nose of each trailer, where mail handlers simply just build walls of packages to prevent shifting of loads, there is nothing else they do..so there is no way a package can be intentionally shipped to the wrong place unless an incorrect zip code is entered by a scanner which scans 1 package per second, and is being watched by at least 3 different people and rated for quality of performance.....most all USPS mistakes are made at your local post office clerks and daily mailman/carrier who will let a package sit for days and not sort it for shipment to the NDC if going outbound, or let sit all the inbound packages and not sort those to the various routes within that town..,,,there never is a required date of delivery unless U pay extra and upgrade to a specific type delivery , and same goes with any packages or letters requiring a signature or receipt requested..

San Fran and New York are the 2 busiest NDC's because of overseas mail and they being ports of US entry, and US customs inspections and waits..

JR, your mail lady doesn't know the system, and yes every package is scanned at a NDC...and I have never signed for any package fro USPS from Fasttech unless I requested that specific type shipping and paid more for it..
 
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JRudey

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Thanks for the detail. It sounds really efficient. I cooked up my theory to explain why my package moved from New York to Baton Rouge. Baton Rouge is not closer to Minnesota. Both cities are more than 1200 miles from me. I'm very confident that my mail-lady knows her stuff. She's a smart lady. I'm not doubting that you're well informed about USPS protocols and processes, but stuff does change.
 

szot

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Typhoon killed 25 people yesterday and today in Hong Kong...109 mph winds...




The postal union has launched a wave of scrutiny yesterday which covers all major postal airmail shippers in Asia.

FastTech confirms that all battery/e-liquid airmail packages are being affected at this time. This includes HKP/USPS, and Singapore Post.

Here is what's happening:

1. Packages with primarily e-liquid and/or lithium batteries in them are now more likely to get caught and get returned to us. We'll refund in those cases.

UPDATE (9/22): We confirmed only lithium batteries are being classified into contraband goods. If the package didn't contain any lithium batteries, it still can be shipped. But please aware that it might still has the delay problem as Hong Kong Post still scanning the packages one by one.

2. Packages *not* containing e-liquids/lithium batteries will ship normally via SG post at regular speed. However those shipped via HK post will get delayed by 5 to 7 days (as we're told) as they queue up for the new mandatory x-ray scans.

If you have previously requested us to put you on Hong Kong Post only list, you may want to consider getting off that list to avoid the added wait time at Hong Kong Post.

Again, until this loosens, there is a higher chance for packages consisting of only e-liquid and/or lithium batteries to be returned to us by shipping carriers. When they are returned, we will fully refund customers and cancel their affected orders.

We'll monitor and update as this situation develops.

We apologize for this and thank you for your understanding
 

BusterBear

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After being trapped in HK for 19 days.....

.... The item (LK036044683HK) left Hong Kong for its destination on 24-Sep-2013.

WOOO!

tumblr_mepv4t5HCc1r4cfazo1_250.gif
 
received one of my 2 packages yesterday. only 11 days total transit time. not too shabby. leaves me to hold out hope that I have no issues with the order that includes batteries. I will probably open a ticket to let them know I still want the stuff sent by a different carrier in the event of it being returned as I don't want to have to reorder and wait another 5 days for the SVD to be available to ship. The other package was shipped with ~4 days difference so I am hoping to see it exit the black hole in the next few days (presumably a little slower due to their typhoon issues)
 

JRudey

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USPS scans the zip code of EVERY package at the 21 NDC sort facilities in the US that every package must go through twice, the departure city nearest NDC and the arrival city nearest NDC..USPS is all automated and that zip code entered and scanned at the NDC and redirects the package

Sometimes packages just show up. I thought RQ215017705SG was still in Hong Kong. The order shipped 09/09. I looked this morning and someone in Minneapolis just scanned it.
 

szot

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so your package tracking shows NO US sort (scan) In San Fran, avoiding all US customs and sorting/scanning by USPS on the west coast of US?....very very unusual....USPS sorts/scans everything and delivers it, otherwise it would be impossible for a package to get to its final destination and delivered.... and USPS tracks it, but the tracking data input often is late to update, and that's what throws people off, but it definitely was scanned...and your package looks like its Speed Global shipping, tracking and delivery by the tracking #...
 
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JRudey

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your package looks like its Speed Global shipping, tracking and delivery by the tracking #...

All of my four of packages went Singapore Post. All went through the New York. One camped out in Louisiana for a few days. Scanning data in USPS was sporadic. But, I give them credit, they all made it to Minnesota. I'm confident that my mail-lady will get them to me today.
 

Jadesrayne

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Szot you seem pretty observant of shipping process, when using HKpost tracker (when it is acceptance) Does a change in date mean anything?

i.e. ".... is being processed for departure from Hong Kong as of 19-Sep-2013." now says "... is being processed for departure from Hong Kong as of 26-Sep-2013."
 

szot

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I personally have never seen a change like that with HK post, but prolly newly implemented due to the current situation...but I'm guessing there actually is no change in actions or status...if so, it would be worded differently...its just saying its still in "acceptance" as of today 26 Sept, instead of a week ago 19 Sept....I don't believe its stating its being departed today 26 Sept , only that its still in acceptance 26 Sept....HK Post is prolly being bombarded with ppl asking questions so they have am auto update setup with their computers telling a weekly status, even if there is no change....but maybe I'm wrong and that's their way to say they are expecting delivery/shipment on 26 Sept
 

xtwosm0kesx

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so your package tracking shows NO US sort (scan) In San Fran, avoiding all US customs and sorting/scanning by USPS on the west coast of US?....very very unusual....USPS sorts/scans everything and delivers it, otherwise it would be impossible for a package to get to its final destination and delivered.... and USPS tracks it, but the tracking data input often is late to update, and that's what throws people off, but it definitely was scanned...and your package looks like its Speed Global shipping, tracking and delivery by the tracking #...

Ive had 1 or 2 of my FT orders magically appear while apparently skipping customs in San Fran. No idea if they missed the scan or what, but no record of it on tracking.
 

Jadesrayne

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I personally have never seen a change like that with HK post, but prolly newly implemented due to the current situation...but I'm guessing there actually is no change in actions or status...if so, it would be worded differently...its just saying its still in "acceptance" as of today 26 Sept, instead of a week ago 19 Sept....I don't believe its stating its being departed today 26 Sept , only that its still in acceptance 26 Sept....HK Post is prolly being bombarded with ppl asking questions so they have am auto update setup with their computers telling a weekly status, even if there is no change....but maybe I'm wrong and that's their way to say they are expecting delivery/shipment on 26 Sept

Thankyou we were trying to figure it out since my date changed to 21st and my dads show 26th HKpost got them 18th-19th . I was thinking maybe it meant they finally x-rayed it and maybe in next couple it would move to RfD, or just updates after a week.
 
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