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FastTech shipping turnaround

Discussion in 'General Vaping Discussion' started by is250sp, May 12, 2018.

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  1. is250sp

    is250sp Full Member

    Sep 25, 2013
    dallas
    How long does it take for FT to deliver their products? I ordered a mod on 5/2 but haven't received any tracking info.
     
    • Like Like x 1
  2. bombastinator

    bombastinator Vaping Master Verified Member ECF Veteran

    Sep 12, 2010
    MN USA
    I usually budget 6-8 weeks myself. I understand for some products it can take as little as 2 weeks but that is the exception more than the rule. If you have more than one item in your order shipping time is often increased because the various parts of the order have to be brought together to be bagged in china before it can be shipped
     
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    • Agree Agree x 1
  3. puffon

    puffon Vaping Master Verified Member ECF Veteran

    Sep 18, 2014
    The Villages, FL
    8-10 days once it ships.
    You'll have to look up the order to see when your products are expected to be in stock.
    and ship.
     
    • Like Like x 2
    • Agree Agree x 1
  4. Fredman1

    Fredman1 Ultra Member ECF Veteran

    Mar 27, 2017
    New Zealand
    For what its worth i'm in New Zealand. Been ordering extensively from them for the last year. 10days (from shipped date) has become my target time. Very rarely does it take longer. Interestingly, it takes the same time when I order from the US to...
     
    • Agree Agree x 2
  5. chellie

    chellie Ultra Member ECF Veteran

    Oct 24, 2014
    USA
    It depends. Did you look in your account by the order and see if they are waiting for the item? When I order if the item is in stock - I receive it within 1 to 2 weeks. If it is not in stock -- I see a prompt that says restocking and it can keep saying this with new dates for up to 2 weeks. If you send a link to the mod ordered we can maybe give you a better idea.
     
    • Agree Agree x 3
  6. Beamslider

    Beamslider Vaping Master Verified Member ECF Veteran

    May 29, 2017
    San Francisco
    Yes only order items you want in a couple to three weeks from them if it says either "ships next day" or "In Stock". Otherwise they provide an estimate of when it will ship but that tends to keep slipping out longer and longer
     
    • Agree Agree x 3
  7. is250sp

    is250sp Full Member

    Sep 25, 2013
    dallas
    Here is the mod and it's in stock. When I go to "view and track my order", it used to say ETA is 5/11/18 so I thought that is when it will be delivered, but since that date has gone, it doesn't show me an ETA anymore. I do see a Status of "packaging". I guess this means it's in the process to being package which means it's not shipped yet. I wonder how much longer once they ship it?

    $37.01 Authentic Eleaf iStick Pico 75W TC VW APV Mod w/ MELO III Clearomizer Kit - 4ml / 0.3ohm / 1-75W / 200-600'F(100-315'C) / 1*18650 at FastTech - Worldwide Free Shipping
     
    • Optimistic Optimistic x 2
  8. chellie

    chellie Ultra Member ECF Veteran

    Oct 24, 2014
    USA
    Hi - it does not say "in stock". It says ships in 5 business days. Perhaps it said in stock when you ordered it. Now it says "Ships in 5 business days
    ETA: 5/14/2018 (2 days)
    "

    The ETA date is the estimated time of arrival that THEY will receive it. (or that they will send it out ---- I find that a lot of times it means they have to get it in first)

    Click the link and look to the right ---

    Since your order says packaging it does seem like that is what happening.

    Many times, in my experience, on the date they are supposed to send it - 5-14 - you will see another note that gives you a new date. So you have to wait until it comes in or until they package it and then they mail it right out.
     
    • Like Like x 2
  9. chellie

    chellie Ultra Member ECF Veteran

    Oct 24, 2014
    USA
    Also - take a look at this
    Eleaf iStick Pico 75W TC MOD Kit

    This is slightly cheaper and has free shipping.

    You would have to get a refund from fasttech so I'd say since you already ordered it to wait until 5-14 and see if it ships out. If it does not and another date pops up you then contact support if you want, get a refund and buy it from directvapor. They ship same day if payment is received by 12 noon.
     
    • Useful Useful x 1
  10. Beamslider

    Beamslider Vaping Master Verified Member ECF Veteran

    May 29, 2017
    San Francisco
    While logged into your account under the drop down when at the top of the page by your account name, select manage and track orders. This will show the status. If shipped there will be a track button.
     
    • Agree Agree x 2
  11. Marc411

    Marc411 Vaping Master Verified Member ECF Veteran

    Mar 17, 2014
    Windy City
    I placed my order on 5/1, it shipped on 5/3 and is currently stuck in customs in NY. My experience is that FT ships in stock items within a couple days and the post offices and customs in China and the States are what slow the order down. I live in Chicago and if the package ships to the customs office here vs NY I normally get my order much faster, NY just sucks at their processing hubs!
     
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    • Agree Agree x 1
  12. Beamslider

    Beamslider Vaping Master Verified Member ECF Veteran

    May 29, 2017
    San Francisco
    They have been averaging 10 - 12 days for me on in stock items shipped e-packet. The last order I made on 5/2 is out for delivery today per the tracking label.
     
    • Like Like x 1
  13. chellie

    chellie Ultra Member ECF Veteran

    Oct 24, 2014
    USA
    I agree with that. I am on the west coast and if my package goes to the international hub in LA, I usually get my package within 2 days after it gets there. If it goes to NY - sometimes it does --it sits there 3 to 5 days sometimes longer.
     
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  14. Beamslider

    Beamslider Vaping Master Verified Member ECF Veteran

    May 29, 2017
    San Francisco
    Also unless you are willing to wait 2 months for it. Never order an item with a battery in it as it goes slow boat by Singapore Post
     
    • Winner Winner x 2
    • Like Like x 1
  15. chellie

    chellie Ultra Member ECF Veteran

    Oct 24, 2014
    USA
    Forgot about that -----very true.
     
    • Like Like x 2
  16. stols001

    stols001 Mistress of the Dark Nicotinic Arts Verified Member ECF Veteran

    Supporting member
    May 30, 2017
    Tucson, AZ
    I've found FT pretty consistent (except during Chinese New Year, LOL, I received orders from AFTER CNY before I got my CNY orders) for me. About 10--15 days.

    Also, the only way I can track my order is by using one of those "track everything sites." I have no idea why, but (mis)informed delivery here does not seem to believe that my FT orders are worth tracking, even the DAY before they appear in my mailbox. I have never gotten a single USPS notification, so once your order ships, I'd advise using 17 track to monitor it as it floats wildly across the US and back.

    My more realistic advice, is I don't track the dang things. I have never, ever, not received an order from FT, so I just do my best to forget about the whole thing, and only freak if it's been over a month or something, at which point it's just usually taking a scenic journey around the states. LOL.

    The nice thing is FT does store all your orders and their status. If you have ordered an item out of stock though, I do think all bets are off, a bit. You could be waiting for 3, 6, 26 days, etc. It will eventually ship, but you may be waiting a long time. You could contact them to ask, or even to request a refund. For a Chinese company, FT does a pretty good job responding to inquiries and etc., and they will usually work with you, etc.

    It's one of the things I like about FT, they really do try to maintain a community to discuss various items, and they try to provide a modicum of customer support and etc.

    Best of luck,

    Anna
     
    • Agree Agree x 1
  17. is250sp

    is250sp Full Member

    Sep 25, 2013
    dallas
    Crap this is so confusing. Usually if an item is not in stock, it would say "out of stock". The ETA date made me thought that's when I will receive it. Anyhow, it now say ship in 5 days with ETA of 5/14. So this means they will get it in stock on 5/14 and ship out on 5/17?
     
    • Optimistic Optimistic x 1
  18. is250sp

    is250sp Full Member

    Sep 25, 2013
    dallas
    That's for a 2ml tank. Mine is the 4ml one
     
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  19. AngeNZ

    AngeNZ Ultra Member ECF Veteran

    Mar 24, 2018
    New Zealand
    Pretty much - once its in stock and shipped, the order will show up as shipped - you get emailed a tracking number, and they show a pic of the parcel on your order page
     
    • Agree Agree x 1
  20. is250sp

    is250sp Full Member

    Sep 25, 2013
    dallas
    I didn't include a battery because I already have some
     
    • Like Like x 2
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