FastTech shipping turnaround

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bombastinator

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I usually budget 6-8 weeks myself. I understand for some products it can take as little as 2 weeks but that is the exception more than the rule. If you have more than one item in your order shipping time is often increased because the various parts of the order have to be brought together to be bagged in china before it can be shipped
 

chellie

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It depends. Did you look in your account by the order and see if they are waiting for the item? When I order if the item is in stock - I receive it within 1 to 2 weeks. If it is not in stock -- I see a prompt that says restocking and it can keep saying this with new dates for up to 2 weeks. If you send a link to the mod ordered we can maybe give you a better idea.
 

is250sp

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It depends. Did you look in your account by the order and see if they are waiting for the item? When I order if the item is in stock - I receive it within 1 to 2 weeks. If it is not in stock -- I see a prompt that says restocking and it can keep saying this with new dates for up to 2 weeks. If you send a link to the mod ordered we can maybe give you a better idea.

Here is the mod and it's in stock. When I go to "view and track my order", it used to say ETA is 5/11/18 so I thought that is when it will be delivered, but since that date has gone, it doesn't show me an ETA anymore. I do see a Status of "packaging". I guess this means it's in the process to being package which means it's not shipped yet. I wonder how much longer once they ship it?

$37.01 Authentic Eleaf iStick Pico 75W TC VW APV Mod w/ MELO III Clearomizer Kit - 4ml / 0.3ohm / 1-75W / 200-600'F(100-315'C) / 1*18650 at FastTech - Worldwide Free Shipping
 

chellie

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Here is the mod and it's in stock. When I go to "view and track my order", it used to say ETA is 5/11/18 so I thought that is when it will be delivered, but since that date has gone, it doesn't show me an ETA anymore. I do see a Status of "packaging". I guess this means it's in the process to being package which means it's not shipped yet. I wonder how much longer once they ship it?

$37.01 Authentic Eleaf iStick Pico 75W TC VW APV Mod w/ MELO III Clearomizer Kit - 4ml / 0.3ohm / 1-75W / 200-600'F(100-315'C) / 1*18650 at FastTech - Worldwide Free Shipping
Hi - it does not say "in stock". It says ships in 5 business days. Perhaps it said in stock when you ordered it. Now it says "Ships in 5 business days
ETA: 5/14/2018 (2 days)
"

The ETA date is the estimated time of arrival that THEY will receive it. (or that they will send it out ---- I find that a lot of times it means they have to get it in first)

Click the link and look to the right ---

Since your order says packaging it does seem like that is what happening.

Many times, in my experience, on the date they are supposed to send it - 5-14 - you will see another note that gives you a new date. So you have to wait until it comes in or until they package it and then they mail it right out.
 
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chellie

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Also - take a look at this
Eleaf iStick Pico 75W TC MOD Kit

This is slightly cheaper and has free shipping.

You would have to get a refund from fasttech so I'd say since you already ordered it to wait until 5-14 and see if it ships out. If it does not and another date pops up you then contact support if you want, get a refund and buy it from directvapor. They ship same day if payment is received by 12 noon.
 
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Marc411

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I placed my order on 5/1, it shipped on 5/3 and is currently stuck in customs in NY. My experience is that FT ships in stock items within a couple days and the post offices and customs in China and the States are what slow the order down. I live in Chicago and if the package ships to the customs office here vs NY I normally get my order much faster, NY just sucks at their processing hubs!
 

chellie

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I placed my order on 5/1, it shipped on 5/3 and is currently stuck in customs in NY. My experience is that FT ships in stock items within a couple days and the post offices and customs in China and the States are what slow the order down. I live in Chicago and if the package ships to the customs office here vs NY I normally get my order much faster, NY just sucks at their processing hubs!
I agree with that. I am on the west coast and if my package goes to the international hub in LA, I usually get my package within 2 days after it gets there. If it goes to NY - sometimes it does --it sits there 3 to 5 days sometimes longer.
 
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stols001

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I've found FT pretty consistent (except during Chinese New Year, LOL, I received orders from AFTER CNY before I got my CNY orders) for me. About 10--15 days.

Also, the only way I can track my order is by using one of those "track everything sites." I have no idea why, but (mis)informed delivery here does not seem to believe that my FT orders are worth tracking, even the DAY before they appear in my mailbox. I have never gotten a single USPS notification, so once your order ships, I'd advise using 17 track to monitor it as it floats wildly across the US and back.

My more realistic advice, is I don't track the dang things. I have never, ever, not received an order from FT, so I just do my best to forget about the whole thing, and only freak if it's been over a month or something, at which point it's just usually taking a scenic journey around the states. LOL.

The nice thing is FT does store all your orders and their status. If you have ordered an item out of stock though, I do think all bets are off, a bit. You could be waiting for 3, 6, 26 days, etc. It will eventually ship, but you may be waiting a long time. You could contact them to ask, or even to request a refund. For a Chinese company, FT does a pretty good job responding to inquiries and etc., and they will usually work with you, etc.

It's one of the things I like about FT, they really do try to maintain a community to discuss various items, and they try to provide a modicum of customer support and etc.

Best of luck,

Anna
 
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is250sp

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Hi - it does not say "in stock". It says ships in 5 business days. Perhaps it said in stock when you ordered it. Now it says "Ships in 5 business days
ETA: 5/14/2018 (2 days)
"

The ETA date is the estimated time of arrival that THEY will receive it. (or that they will send it out ---- I find that a lot of times it means they have to get it in first)

Click the link and look to the right ---

Since your order says packaging it does seem like that is what happening.

Many times, in my experience, on the date they are supposed to send it - 5-14 - you will see another note that gives you a new date. So you have to wait until it comes in or until they package it and then they mail it right out.

Crap this is so confusing. Usually if an item is not in stock, it would say "out of stock". The ETA date made me thought that's when I will receive it. Anyhow, it now say ship in 5 days with ETA of 5/14. So this means they will get it in stock on 5/14 and ship out on 5/17?
 
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is250sp

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Also - take a look at this
Eleaf iStick Pico 75W TC MOD Kit

This is slightly cheaper and has free shipping.

You would have to get a refund from fasttech so I'd say since you already ordered it to wait until 5-14 and see if it ships out. If it does not and another date pops up you then contact support if you want, get a refund and buy it from directvapor. They ship same day if payment is received by 12 noon.

That's for a 2ml tank. Mine is the 4ml one
 
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AngeNZ

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    Crap this is so confusing. Usually if an item is not in stock, it would say "out of stock". The ETA date made me thought that's when I will receive it. Anyhow, it now say ship in 5 days with ETA of 5/14. So this means they will get it in stock on 5/14 and ship out on 5/17?
    Pretty much - once its in stock and shipped, the order will show up as shipped - you get emailed a tracking number, and they show a pic of the parcel on your order page
     
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