Focalecig ... A new Fasttech??

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Burnie

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So has anyone else dealt with FC and a mod that's not made right? Are they good with making things right? Anyone else get a beast flip and have problems with it?

From what I can tell with my flip is that the manufacturer didn't cut the threads right in one of flipping tubes. So after emailing customer support they replied that they "have strict quality of items before the shipment" and are wanting a video. So I'll have to set up my iPhone on something so I can use my hands to show the tube doesn't screw on when flipped into short mode. And that atomizers won't screw on because the 510 spins.

If they will or can just send a new short tube that would be fine. Not really concerned about the 510 connection as I was going to order a gold plated one from V3 for my brass Flip. Then I can use the brass one in the beast flip since it fits and works fine.

FC customer service is very good. They just want to "see" what the problem is, which is why they ask for pictures/video of the problem. From what I have seen, they always take care of any problems. Send them what they ask for and I'm sure they will take care of it. Please post back what the results of your contact are.

Vape On
Burnie
:vapor:
 

cindycated

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VAPELYFE clearcoated copper and SS (maybe - will buy copper first and see). Preferably the "Tesla" one (2 different manufacturers from what I could tell - the other one carried SS and brass). No rush. I think I'm buying The First first from the other place...

I knew that about the Manhattan - just thought there might've been an error somewhere, so double-checking.

Nikki, can you pass this on to Doris? I looked at the two versions of Vapelyfe at the other place (ahem while I was ordering stuff) and started noticing differences that pointed to "good version - hokey version" (kinda like with the Manhattans). If they were to bring them in, I definitely would not buy the non-Tesla ones - I wouldn't be able to use it. No 510 connector and just too much brass for me. The "hokey" version comes with a drip tip, but I'd rather have the 510 connector and copper contacts. thx
 
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cindycated

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What ya ordering Cindy?

It's a secret. Don't wanna embarrass myself, so have to make sure everything fits and looks pretty first. :laugh:
A mod and some other stuff from FT, Infinite KFL and Pulse-G from FC.
Batteries and charger are local (by 50 miles anyway), so getting those a little later.
 

Nikkita6

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So has anyone else dealt with FC and a mod that's not made right? Are they good with making things right? Anyone else get a beast flip and have problems with it?

From what I can tell with my flip is that the manufacturer didn't cut the threads right in one of flipping tubes. So after emailing customer support they replied that they "have strict quality of items before the shipment" and are wanting a video. So I'll have to set up my iPhone on something so I can use my hands to show the tube doesn't screw on when flipped into short mode. And that atomizers won't screw on because the 510 spins.

If they will or can just send a new short tube that would be fine. Not really concerned about the 510 connection as I was going to order a gold plated one from V3 for my brass Flip. Then I can use the brass one in the beast flip since it fits and works fine.

Yes, they will fix any verified issues that you have, that is why video or photo is being requested. Its not just for their verification, it is also how the get reimbursed from the supplier who sent the defective merchandise. Redirect your quiry to sales@focalecig.com att: Doris, and tell her that I told you to send it to her attention.
 

Nikkita6

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Hey All, so I ordered a penny clone back on July 31st as part of a group buy, but I haven't yet received it.

Odder still, I never got a tracking number, and there isn't an order number on the paypal receipt...

Did anybody else partake in the group buy and get it yet?

I don't know the scheduled shipping date for that group buy, but tracking # don't come with Group Buys unless you pay for an upgrade. For every Group Buy there is a pre-determined ship date as they operate similar to pre-orders in the US. You have to read all details for each Group Buy because they are not like making regular purchases from the site.

Also when you place the order you must record your order # at the time of the order so that you can track the order on site after the fact. Email sales@focalecig.com with the paypal email addy that you used to make the purchase and Doris will give you a status, and all other applicable info.
 

bsoplinger

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For the person with the group buy penny mod...

If you had not created a focalecig account when you ordered you can get your order # from your PayPal account. If you look at the transaction details of the purchase when logged into your PayPal account you'll find it. Combine that with your PayPal email address on the focalecig site using the order tracking link. It should show order placed and package sent even for group buys. It won't have detailed information if you didn't pay extra. But you should be able to see it got shipped out at least.

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cindycated

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Look Weezy, they copied your holes:
Capturghfhe.gif
 

Nikkita6

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Well my Stingray X & Kayfun show they got to Tampa, last stop before my post office, so if they don't screw up, Should get them tomorrow. :D

If so that will be 10 days from order date (worst will be Friday @ 11 days). :D :banana::banana::banana:

Vape On
Burnie
:vapor:

Yeah baby! That is gonna be a sweet vape mail day so long as everything is in order. :banana: Can't wait for you to get it Burnie :D
 

Art Mustel

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I was tantalized by that mini copper nemesis (FC, group buys) guess it would make a nice pen style mod for my shirt pocket (I have more than a shirt with pocket you fast minded ppl)...what do you think of this mod? Do you like/dislike it? I have like 4 14500 aw batteries, it would be a good excuse to put them in use...
 
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Burnie

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I was tantalized by that mini copper nemesis on group buys, guess it would make a nice pen style mod for my shirt pocket (I have more than a shirt with pocket you fast minded ppl)...what do you think of this mod? Do you like/dislike it? I have like 4 14500 aw batteries, it would be a good excuse to put them in use...

focalecig.com/Product/Mini-Nemesis-Style14500-Mechanical-Mod-20169

Fixed that for you :D ECF redirect does not like FC. No idea about the mod, but most of what I use is 14500 (regulated mods), have like 16 batteries for them. :) The Hybris is my ADV at the moment. The 18xxx mods are my collection, not my ADV. :2cool:

Vape On
Burnie
:vapor:
 

G-weezy

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Look Weezy, they copied your holes:
Capturghfhe.gif

Looks like your getting some goodies.

Yea that Mutation atty looks shweet!!!! But looks like my TOBH. I caved and ordered the Chuff Enuff top cap. That thing is going to be a game changer for me.

Finally got my items shipped. More goodies to come.
 
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