This is the one with a wood body that's hidden by an outer cover? If so the original ones have some beautiful cover options. It'd be nice if the clone offered some of those but even the default plain cover has a nice look to it.
My turn to say don't get mad... I think its an age thing. As you can tell from my questions about sending a video and YouTube those aren't things I normally do, but I'm over 50 so maybe I have an excuse. I didn't and I'm sure nobody else read "the fine print" that states that they want photos or video proof of any problem if asking to return. And the request for proof of it doesn't work or fit seem as silly to me as they did to you from the way you wrote to Doris. But since they did state its what's required I'll do it but I'll also let them know that I don't have to do that with other sites and will keep their return policy in mind for future purchases. Now things like "it got scratches all over when it arrived" I could understand. Or some sort of odd behavior etc. But requiring proof of a negative, just silly.
Speaking of silly, I'm now 1 day short of 2 weeks wait on a purchase being packaged up and shipped that contained a "ships in 2 to 7" days item. That's getting as bad as fasttech, which is a real shame because I truly feel at least some of the people at focalecig care about providing a decent product and decent shopping experience.
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Would that be the Hana mini?
I haven't read any feedback here on ECF, just the one thread on the other forum and it was only one person who posted about it .. Well, I shall soon find out what the real deal is. Like you said, it could be the case of a few crap units (they always happen) or it could be genuine God Mod level garbage