Got my package in the mail today

[PatrickReza]

5mL RY4 - awesome
Drip Tip - awesome
eGo Rapid Charger- Dead on Arrival

do you guys cover warranty on doa chargers? i just pulled my eGo and to it and the light never came on, nor charged my battery. The light on my eGo didn't come on/blink either?

 

[PatrickReza]

# Checked Out Amount Discount Credit Shipping Status Tracking Id
37396 May 23 2011 5:06AM $10.22 20% $0.00 $2.99 Shipped 420913609400110200793814613490

 

[Katya]

Send an email to LF describing the problem you're having, the exact item that is malfunctioning, and your order number. This way the return/exchange proces can go through the proper channels and helps them keep the record straight. Their hardware is under warranty; go to the website and you'll find all the necessary information.

Posting on this forum is not the best way to get your problems resolved; the representatives do not read the forum daily.

Good luck!

Support : support@liberty-flights.com
Sales : sales@liberty-flights.com

 

[ImYourSalt]

What she said

It's all covered pal. Just send us an email, and we can get you a replacement.

 

[PatrickReza]

sounds good ill send you one after the holidays dont want to bother you now haha just use my gf's this weekend.