GotVapes PHOENiX RAVENS

[IrishTexan]

Danno, you have totally gone above and beyond and made me feel very justified in choosing GV for my vendor. I worked in customer service for 20 years and can honestly say that I have seen none better. I stand with those who are also concerned for you. When you give, you receive. I will await my credit and happily spend it back at GV. Already filling another cart.

 

[ckone180]

As far as the Alpha Program goes, well, not EVERYONE is in the Alpha. It would sorta defeat the purpose if they were.

After everyone who was lucky enough to get their fingers on the first Raven started posting and commenting on them, if Gotvapes would have thrown those into the Alpha, OH BOY...talk about a RIOT on their hands there. GEEZ

I am a Alpha member so it would not have affected me but MAN OH MAN. there would of been some hot folks on that one after they saw the video and heard the reviews of how awesome they were. Throw in the Phoenix BC, these folks were the manufacturer of it and folks had to have these... PERIOD

up to this point, better life had showed they were perty darn good at making BC's.

So many people were standing on their heads waiting for these things to hit Gotvapes site. If Gotvapes would have put it into Alpha, now THAT would have been a "extremely poor move by Gotvapes."

everyone was banking on these being like the ones LD and Chris had. EVEN Got Vapes was banking on that cause thats what dan and chris ordered. So how in the world could they have known that better Life gutted the darn thing and made it into a whole different concept????



In my 2+ years of vaping, I have never heard of a carto, atty or nuthin bein totally changed in the factory, without the VENDOR'S knowledge, like this has.

there is SIMPLY no comparision here and IF the FACTORY had not totally redesigned the carto, we would not even be having this discussion because the Ravens would have been the BOMB of all BOMBS.

this is by NO means Dan nor Chris's pot here. The factory messed this one up BIG TIME....

AGAIN, Just sayin in myb own humblest opinion

Well typically the Alpha items are a small number, so I'm not sure what your point is.

Secondly, they were changed, this would've likely been caught before "hundreds and hundreds" were sold, by simply putting in Alpha. Bad has said this was a NEW design, just read the posts. New design, no track record.

Lastly, GotVapes is the ones that created this hype. They rushed it out because they hyped it and the units weren't here when they expected them. This caused the folks waiting to get restless. The restlessness of customers is what makes the rush to put them up for sale. Manufacturer's mistake or not, GV failed on this one. Sorry, I don't care a lot for Koolaid. You can have mine.

 

[ThaHealer]

Well, imho, it's not the same - there is a very large matter of degree, for one thing. Manufacturers "tweak" things all the time - sometimes with less than desirable results... I still mourn the very first edition of the Stardust, for instance. But it's not like they radically changed the design - it's still basically the same carto, just with a few relatively minor (yes, "minor" is a relative term) changes. And it still works fine - I just can't take the tube off easily, for instance.

Danno can correct me, of course, if I am wrong on this, but often enough GV has nothing to do with these minor tweaks. Still, as long as it is the same structure, the same function principle, and it works, it's more or less the same product. Whether you like the changes or not, or can live with them or not, is really a subjective judgement, so I wouldn't dream of asking a vendor to return it... Surely, in a perfect world, it would be a good thing if all of these minor tweaks were accounted for on all the product pages. But in an industry that moves with lightening speed, and with so many different products, I suspect it would take a full-time job just to keep up with the web site that way - and that's assuming that the manufacturers let them know about the tweaks in the first place. And to give credit where it's due, when a significant revision of a product comes out, it is usually listed on the product page.

In the current situation though, we are talking about a totally different design - a totally different product - that has been passed off to GV and the customer under, basically, false pretense. It is an entirely different situation, I think.

This is why I did not file a ticket at the time, although I strongly considered it, and for the most part I agree with you. The changes in the first few Stardusts had virtually no impact on performance or function. However, the changes in the Sleeved Phoenix did. Regarding the current matter, while I didn't order one and have not tried one, the only individuals who can claim that this "tweak" altered their performance at all are those who tried the originals, a small group that does not even include Dan if I'm not mistaken. Besides, it appears as though the middle stem and plug on these would have little affect on pressure. In the design, the carto itself should effectively act as the stem and the top of the tank the plug. If anything, it would seem that taking out stem and plug would be more likely to cause flooding than dry hits. Maybe it's a design that just didn't work as well as hoped? On the other hand, there's no question that the "tweaks" on the Sleeved Phoenix altered their performance. In the sense, you are right, these are not the same. One was an unadvertised change to a tested product that most certainly affected it's performance, while the other is an unadvertised change to an untested product that many people are guessing changed it's performance.

 

[ThaHealer]

If you never tried the original what makes you think the modified versions performance was any different than the originals? Appearance and functionality are two different things.
I never had an original either but I am happy as can be with the version being sold now. If airiness is your only issue just cover a couple of the holes with tape. Airiness is a common complaint but a tear of tape takes care of that.

Because they added additional holes to the base and because I didn't order a unit that required taping....

 

[wwturner]

Actually this was a long time ago, when he had the test unit and was saying it was incredible. He said he was going to post a video of himself go through a full tank. It was to be shown then. I kind of thought something was amiss when he was so loving it then went dark for a while about it. Then the delays and now we are here.

Could you imagine Chris/Badkolo vaping through a tank full of dry hits?

 

[dannoman]

ckone, Chris nor I never stated there was a new design since the original samples we got. This caught us both by surprise. Somewhere you may have gotten things mixed up. Its possible that Chris, when making the initial announcement of these towards the end of June, may have said something to the effect: bottom-coil tank is a NEW design (concept)? But I don't even recall that. But maybe this is what is stuck in your memory.

As far as rushing anything out, quite the opposite was true. We told Betterlife numerous times, after they told us they were having issues during the delay (and they were concerned because they were monitoring our thread and saw everyone was asking about it alot), to take their time and do it right. I even have a skype convo I posted somewhere in a thread where I shared that conversation with them in a cut/paste from my Skype history.

Well typically the Alpha items are a small number, so I'm not sure what your point is.

Secondly, they were changed, this would've likely been caught before "hundreds and hundreds" were sold, by simply putting in Alpha. Bad has said this was a NEW design, just read the posts. New design, no track record.

Lastly, GotVapes is the ones that created this hype. They rushed it out because they hyped it and the units weren't here when they expected them. This caused the folks waiting to get restless. The restlessness of customers is what makes the rush to put them up for sale. Manufacturer's mistake or not, GV failed on this one. Sorry, I don't care a lot for Koolaid. You can have mine.

 

[ckone180]

Could you imagine Chris/Badkolo vaping through a tank full of dry hits?

Lol! I don't want to see that! Dry hits are nasty. I really hate that this happened, as I was really looking toward to the Ravens.

 

[Errol]

Dan, I just sent you a pm. I know you're busy, but hopefully you read it before issuing me a refund when I'll just be giving you all of it back in another order.

On that note, you guys like the mini novas?

Edit : yep, my pm was about getting a coupon code. Seems like there would be less red tape than issuing refunds back to cc companies and banks.

My understanding is they've paid the credit cards a % of the total sale, (2 to 4% is what I've read) with a charge back they get that money back from the CC company.

Errol

 

[Angel Wings]

Could you imagine Chris/Badkolo vaping through a tank full of dry hits?

8-o NUFF SAID hehehe

 

[Angel Wings]

ckone, Chris nor I never stated there was a new design since the original samples we got. This caught us both by surprise. Somewhere you may have gotten things mixed up. Its possible that Chris, when making the initial announcement of these towards the end of June, may have said something to the effect: bottom-coil tank is a NEW design (concept)? But I don't even recall that. But maybe this is what is stuck in your memory.

As far as rushing anything out, quite the opposite was true. We told Betterlife numerous times, after they told us they were having issues during the delay (and they were concerned because they were monitoring our thread and saw everyone was asking about it alot), to take their time and do it right. I even have a skype convo I posted somewhere in a thread where I shared that conversation with them in a cut/paste from my Skype history.

I soooooo wish I could like this 0ne 10 million times.....

 

[ckone180]

ckone, Chris nor I never stated there was a new design since the original samples we got. This caught us both by surprise. Somewhere you may have gotten things mixed up. Its possible that Chris, when making the initial announcement of these towards the end of June, may have said something to the effect: bottom-coil tank is a NEW design (concept)? But I don't even recall that. But maybe this is what is stuck in your memory.

As far as rushing anything out, quite the opposite was true. We told Betterlife numerous times, after they told us they were having issues during the delay (and they were concerned because they were monitoring our thread and saw everyone was asking about it alot), to take their time and do it right. I even have a skype convo I posted somewhere in a thread where I shared that conversation with them in a cut/paste from my Skype history.

I wasn't talking about rushing it to you, I was talking about getting on the site once you had it. Even created the pages ahead of time iirc.

Chris definitely said these were different as they didn't rely on a vacuum to work correctly. This is new because the Phoenix did rely on a vacuum.

 

[ckone180]

adkolo 12:21 PM 06-25-2012 Here they are folks THE ALL NEW PHOENIX RAVEN TANK LINE, coming next week in 2 sizes, 3.5ml and 5ml with replaceable Raven phoenix cartomizers. They work like nothing before it and reviewers have these for testing, they vape unbelievably.

They perform differently then both our phoenix xl and 3ml and the RAVENS Do not work by pressure in any way , the feeding holes are not aligned with the hole on the carto so that is also totally new, it feeds it effectively with no dry hits with tons of vapor and outstanding flavor.

 

[dannoman]

No, thats the nefarious side of the banking industry. When you are a merchant they take you around the world (if you know what I mean)...

Issuing refunds by credit cards actually makes this simpler for us, although everyone that is suggesting a store credit are amazing cool, it's apprecaited. The decision for a credit card refund is also for administrative convenience on our side.

[/B]

My understanding is they've paid the credit cards a % of the total sale, (2 to 4% is what I've read) with a charge back they get that money back from the CC company.

Errol

 

[dannoman]

Yes this was the inital announcement based on the initial samplers we tested...

adkolo 12:21 PM 06-25-2012 Here they are folks THE ALL NEW PHOENIX RAVEN TANK LINE, coming next week in 2 sizes, 3.5ml and 5ml with replaceable Raven phoenix cartomizers. They work like nothing before it and reviewers have these for testing, they vape unbelievably.

They perform differently then both our phoenix xl and 3ml and the RAVENS Do not work by pressure in any way , the feeding holes are not aligned with the hole on the carto so that is also totally new, it feeds it effectively with no dry hits with tons of vapor and outstanding flavor.

 

[SolemnPenguin]

Guess I'm buying a Phoenix bulli or hyper srt next, then when the next version of the Ravens are ready I'm in.

I got a Phoenix Bully today, I didn't expect to like it as much as I do. I haven't touched my Vivi Nova since I got it except to drive.

 

[dannoman]

Yes, when we roll out a product we take the time to do photos, proper full descriptions, the whole ball of wax. So when we found out they were finally arriving, so as not to cause any more delay, I prepped the pages with as much info as I could ahead of time. Then all I had to do was another hour or so worth of work, taking photos, going into Photoshop, etc, uploading them, annotating, etc. If you notice we are one of few sites, if any, that take professional style photographs, we do not use manufacturer pictures 99% of the time. We like to photograph from all angles and sometimes show them on equipment, etc

Just a FYI, on any major rollout it takes a good solid 4-5 hours of work to get them up on the site. So I did as much work as possible ahead of time as Monday is a very busy shipping day. I wanted to get these up as soon as possible since everyone knew they were coming on Monday. This really was a courtesy and in consideration for our customers.

I wasn't talking about rushing it to you, I was talking about getting on the site once you had it. Even created the pages ahead of time iirc.

Chris definitely said these were different as they didn't rely on a vacuum to work correctly. This is new because the Phoenix did rely on a vacuum.

 

[ckone180]

Badkolo 10:18 AM 07-11-2012 this doesnt work on vacuum and stays good throughout

 

[wwturner]

Badkolo 10:18 AM 07-11-2012 this doesnt work on vacuum and stays good throughout

ckone, you keep bringing up statements that were made BEFORE the factory decided to change the design without notifying GotVapes about it. What POINT are you trying to make??? Dan already said that everyone that purchased Ravens were going to get a refund, so I'm not sure why you keep trying to beat a dead horse. If you are trying to carry out some kind of "Down with GotVapes" agenda, you're starting to make a fool of yourself.

 

[ThaHealer]

Dan, you guys bring out all kinds of great new products, that's what makes Gotvapes fun. My question is if there would really be any harm in ditching all the preview videos and just releasing the products once you have all your stock ready to go and thoroughly inspected and tested in house. I've stuck with you guys and continue to order because you have many well tested products that perform. However in all honesty, and I say this only to be constructive, when I see the hype begin I roll my eyes and think "I won't touch THAT until I see the complaints, fixes, tweaks, etc. on ECF." I don't think anything could live up to the hype, so it kind of creates a scenario of self-sabatoge. Your best products speak for themselves.

 

[matcas]

Thanks danno I feel your pain. Got mine today washed and dry burned its ok 3 good hits then dry. Not as good as the phoniex.
Thanks for the credit that's very big of you guys. Btw where's Chris in all this lol.