Blu,
It just irritates me when people think that they are more annoyed than the Seller. No one has a more vested interest in getting it working properly than the vendor.
And to criticize THEM at a time when their frustration level couldn't possibly be higher....
I just look at both sides. I've been tremendously frustrated when I had this kind of difficulty trying to
throw money at someone. But that someone wants it to work smoothly even more than you do. Much, much, more.
Hang in, Zen~, and a' will be well, and a' will be well....