Abe,
An order from you to Florida that ships out today should be here by Friday?
An order from you to Florida that ships out today should be here by Friday?
How long until an order ships?
- Thread starter LordDavon
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I'm glad I found this thread. I ordered on Friday as well, didn't know about the Riva orders though. That would explain the delay. Thanks for keeping us posted, Abe. 
Seeing that there were 400 orders processed, I am glad I started this. It gives people an understanding of what is going on.
We need to understand that if Liberty Flights wasn't so low priced, this wouldn't be an issue. This is what happens when a company cuts the competition so well!
I am trying to start a few retail e-cig locations and have a demo with a potential partner on Friday and would hate to demo with my current Blu pack. Hopefully, I will get everything by then.
Hopefully, in the future, Abe can chime in when things get back logged and let everyone know it may take an extra day or two to process.
We need to understand that if Liberty Flights wasn't so low priced, this wouldn't be an issue. This is what happens when a company cuts the competition so well!
I am trying to start a few retail e-cig locations and have a demo with a potential partner on Friday and would hate to demo with my current Blu pack. Hopefully, I will get everything by then.
Hopefully, in the future, Abe can chime in when things get back logged and let everyone know it may take an extra day or two to process.
It seems like somewhere there a lot of unrealistic expectations of our vendors. The restocking of these $30 Rivas is like going to the mall on Black Friday (for international readers, the traditional start of the Christmas shopping season, the day after Thanksgiving, rife with door busting deals that fill parking lots).
In addition, you're getting $3 shipping. Maybe LF could look into having an upgrade for those that absolutely positively need to have it in their hand in three days. Maybe I'm lucky; I saw how fast and what quantities these went out of stock when the sale first started, and looking at the quantities left it's apparent they did so again, so I'm content to sit back and wait for mine to get here, knowing that there is NOBODY that it matching these prices on these PVs; when last I checked, the 901 was roughly $20 cheaper than the only other place you can get one.
So take your time, Abe. I'm perfectly happy to wait a couple extra days if it means saving $20 on a Riva and $3-14 on shipping.
In addition, you're getting $3 shipping. Maybe LF could look into having an upgrade for those that absolutely positively need to have it in their hand in three days. Maybe I'm lucky; I saw how fast and what quantities these went out of stock when the sale first started, and looking at the quantities left it's apparent they did so again, so I'm content to sit back and wait for mine to get here, knowing that there is NOBODY that it matching these prices on these PVs; when last I checked, the 901 was roughly $20 cheaper than the only other place you can get one.
So take your time, Abe. I'm perfectly happy to wait a couple extra days if it means saving $20 on a Riva and $3-14 on shipping.
I didn't order a riva. just attys and stuff, so yeah plenty of places for what I had ordered.
A good portion of the orders will go today, I am hoping they can get up to the end of Sunday done. I don't like orders sitting around, it's not a good way to run a business but even I see this as a blip that would be very hard to manage. I will be looking for an extra member of staff or two as high volume is probably where we are going if I get any say about it. I have been telling everyone that emailed and several times in threads that there is a large amount of orders, I haven't hidden the fact, I am getting people who ordered last thing on Monday asking why their order isn't shipped on Tuesday, this is even before the staff have come in to work on Tuesday, heh.
The proof of good customer service takes place when all goes well with an order. The proof of GREAT customer service takes place when something goes wrong with an order. Due to NO fault of Libery Flights I did have something go wrong with my shipping. Ironically LF changed to primarily using USPS abt two days AFTER my order shipped via that nasty Fedex ground. I have nothing but WONDERFUL things to say about how Liberty Flights has handled my problem. I've PM'ed with Abe and spoke to Ty (not sure how he spells his name so sorry if I have it wrong) in CA three times and I am extremely pleased with their GREAT customer service. This coming from someone that spent many years as a customer service manager and knows how hard that job can be sometimes.
Please trust me when I say they have been swamped these past few days and are working VERY hard to get everyone's orders out ASAP. I know its hard to wait when we have a new toy coming to us at such a great price but part of the fun is theanticipation and just think how much fun it will be when your new toy does arrive at your destination !
Please trust me when I say they have been swamped these past few days and are working VERY hard to get everyone's orders out ASAP. I know its hard to wait when we have a new toy coming to us at such a great price but part of the fun is theanticipation and just think how much fun it will be when your new toy does arrive at your destination !
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Not everyone ordered new toys.
I too just ordered attys but was unaware of the other things going on behind the scenes. Should have checked here first.
I too just ordered attys but was unaware of the other things going on behind the scenes. Should have checked here first.
That is bad luck. I feel for those of you that weren't in on the Riva frenzi. It's kinda like getting stuck out in traffic where the roads are closed for a parade. Hopefully your atties will be out of the queue and into the postal system (out of the frying pan, into the fire) and quickly find their way to your mailbox.
Lol. This is true. Patience - I don't have any.
At least I only left one email and 1 voicemail over at LF. 8-o <~~ overreaction
Yeah I guess unfortunate time to try out a vendor.
We'll see how this goes. Thankfully I was not in desperate need for what I had ordered.
I came here to ask that same question because I ordered a Riva kit either Thursday or Friday but I shall be patient and will enjoy my new toys whenever they get here. I'm not desperate, yet.
Same here. Didn't order a Riva. However I guess one way to look at it is that without such good deals we wouldn't be waiting so long. So if everybody keeps .....ing these types of sales won't happen again and we won't have anything to ..... about. I too would love to see an update on the status of my order as I ordered it for someone just getting into vaping and told them how quick the shipping was, but it is what it is and I'm sure that they aren't just sitting on their hands over there.
The proof of good customer service takes place when all goes well with an order. The proof of GREAT customer service takes place when something goes wrong with an order. Due to NO fault of Libery Flights I did have something go wrong with my shipping. Ironically LF changed to primarily using USPS abt two days AFTER my order shipped via that nasty Fedex ground. I have nothing but WONDERFUL things to say about how Liberty Flights has handled my problem. I've PM'ed with Abe and spoke to Ty (not sure how he spells his name so sorry if I have it wrong) in CA three times and I am extremely pleased with their GREAT customer service. This coming from someone that spent many years as a customer service manager and knows how hard that job can be sometimes.
Please trust me when I say they have been swamped these past few days and are working VERY hard to get everyone's orders out ASAP. I know its hard to wait when we have a new toy coming to us at such a great price but part of the fun is theanticipation and just think how much fun it will be when your new toy does arrive at your destination !
Thank You soo much! It's my pleasure!
-Ty
lol! couldn't have put it better!
you can always give me a call at the office (9-6 PST) and I can check the status for you. Or shoot me an email might be quicker. PM for my email address.
...
and to everyone i didn't quote, we are picking, packing, and shipping as fast as we can. You should have a tracking number emailed to you within a couple days of your order. if it's been longer, please get in touch with me, and I will see what I can do!
Thanks for all your patience and understanding!
-Ty, and the Liberty-Flights Crew!
VAPE ON!
For prices this great on the Rivas a little waiting is just fine with me. Thank you for the deal.
Abe speaks truth and am pleasantly surprised to see him posting here on ECF! I am one of the I'm sure many who emailed him on Monday about the order and shipping times and he was awesome! He told me exactly what he's telling people here in this post; that they got slammed with orders and he will do everything he can to get them shipped ASAP. A testament to this fact is that mine was packed and shipped late yesterday and I only checked out around 2:30am Sunday morning EST (around 11:30PM Saturday night PST) so they must have caught up! I'm extremely satisfied with my dealings with them so far!
I ordered 7 fluids and an eGo kit. I hope to see them soon, I don't expect tomorrow but if it does show up that quickly you'll have my undying support as a customer! Thanks Abe!
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And thanks Ty for responding and helping me to pick you guys in the first place in my Newbie thread! I wish I had added some cartomizers to my purchase like you suggested now that I've read more posts on how much easier they can be haha.
I just hope what I ordered lasts me until next payday XD
I'm SO EXCITED! I can't wait for it to arrive. I'm so sick of tobacco.
I just hope what I ordered lasts me until next payday XD
I'm SO EXCITED! I can't wait for it to arrive. I'm so sick of tobacco.
Well now I'm concerned.
I checked out earlier than you and I'm still waiting........
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