Have you tried accessing from the bottom?
There's no access from underneath. The burner assy is in the way with the induction motor. I even took the screws loose around the plate where the lines go into the evaporator and couldn't see anything. I watched a video online of a hvac guy installing an access panel. I wonder if that's what the tech will do when he comes. My guess is that he's going to try selling us a new unit which isn't going to happen. If he can't help us then I'll dig back in myself. I just don't know if I cut into the back side of the duct work if I'll be able to access it then. None of the pictures I've found show much.