I have returned.

Status
Not open for further replies.

lorikay13

Unregistered Supplier
ECF Veteran
Dec 13, 2009
4,555
3,707
Oregon
www.smokestik.com
Better to have your nose to the grindstone than out of joint :)<my attempt at humor>
Glad your okay. When you move be sure and install a nice sound system in the shop...then you can play some nice relaxing sounds. Maybe even take a couple minutes every hour or so to breath and relax.
Stay healthy.
 

Mr. Tasty Vapor

Unregistered Supplier
ECF Veteran
Okay, just another update. I'm looking at orders and there are STILL orders backed up from Monday the 1st. While I do appreciate your patience, I can assure you we haven't taken your money and ran. I also don't expect anybody to wait for their orders. If you wish to cancel your order, we completely understand. Just send me an e-mail to geoff@tastyvapor.us with either your order number or the e-mail address you use to order from the site and we'll cancel the order and refund your money.

If you wish to hang in there, I have to say, there are 275 orders being handled right now, I'm searching for more staff and still making the move to our new location.

There's a lot on my plate, I LOVE the hell out of you guys for your patience, but I don't expect you to wait.

For those that wish to continue to wait....wow, all of us here bow to your patience and willingness.

But I am back in swing, pumping orders out and getting this stuff knocked out.
 

Skyler

Super Member
ECF Veteran
Nov 28, 2009
742
2
Texas
Looks like I picked the wrong time to place my first order. I was wondering why it was taking so long. I figured if these are all handmade perhaps they need to age like wine before they ship.

Understand the situation....no problem....will wait it out and would rather think that your aging the juice. Hell, it might taste better right?
 

dash704

Senior Member
ECF Veteran
Verified Member
YES!! Take an easy man!! Oh, and you should put wintergreen as a main flavor. It Rocks like craziness! I cant put it down!!! I just splashed it with another flavor and WOW what a kickin combo! Oh, I'm rambling....

Stay healthy, don't worry, and be happy for all those little things!
 

Phoenician

Full Member
Feb 24, 2010
32
1
Phoenix, AZ.
I'm in no way trying to tell you how to run your business Geoff as you've obviously earned your rep 'round these parts, but it might ease your stress a bit if you shut down ordering for a couple days to catch up and not have to worry about more orders piling up.

I think you've earned the respect to be able to do that and not take undeserved jabs. Just a thought...dont' wanna' see you do the slow fade into oblivion from burn out, Sir. :thumbs:
 

jennlsnoopy

Super Member
ECF Veteran
Sep 5, 2009
664
8
Spokane, Wa
www.myspace.com
I'm in no way trying to tell you how to run your business Geoff as you've obviously earned your rep 'round these parts, but it might ease your stress a bit if you shut down ordering for a couple days to catch up and not have to worry about more orders piling up.

I think you've earned the respect to be able to do that and not take undeserved jabs. Just a thought...dont' wanna' see you do the slow fade into oblivion from burn out, Sir. :thumbs:

No Tasty Vapor. 8-o That is not a world I want to live in.
 

Phoenician

Full Member
Feb 24, 2010
32
1
Phoenix, AZ.
No Tasty Vapor. 8-o That is not a world I want to live in.

Me too...it's nothing of the sort. Just a few days so Mr and Mrs don't have to worry about more orders piling up, because they will. It just seems like they could end up in a "loop of death" if you know what I mean. I don't know, it was just a thought. I have no idea how many orders they're able to rip through in a day but 275 in a week sounds like a lot to go through, especially if you're getting more every day.
 

jennlsnoopy

Super Member
ECF Veteran
Sep 5, 2009
664
8
Spokane, Wa
www.myspace.com
Me too...it's nothing of the sort. Just a few days so Mr and Mrs don't have to worry about more orders piling up, because they will. It just seems like they could end up in a "loop of death" if you know what I mean. I don't know, it was just a thought. I have no idea how many orders they're able to rip through in a day but 275 in a week sounds like a lot to go through, especially if you're getting more every day.

I actually was agreeing with you. Don't want them gettin burt out and then what would happen? Don't want to think about that. Maybe it would be better to stop the orders for a couple days. People will have to wait anyway. At least we all seem to agree that it is worth the wait.
 

generositus

Senior Member
ECF Veteran
Jan 16, 2010
74
0
Denver
Wow! That's a lot of back orders! While it does make me sad that my order is taking longer then usual, mostly because I'm terribly terribly excited, I don't hold it against you at all.

Your guys' fantastic juice and big time commitment to customer service is both well above par. I think you've demonstrated that so clearly that no one in their right mind would hold this against you.

Keep yourself healthy and do what you need to do! We all want to be vaping your juices for a long, long time :D
 

lairkeeper

Super Member
ECF Veteran
Feb 13, 2010
355
7
Upstate, South Carolina
At the very least I would shut down "live chat" and post on the front page that all requests/questions should be directed to email until things are caught up a bit. I was surprised to find CS on the live chat last night and even more surprised to find that Geoff was the one answering me. Customer Service superstars over there!

I know I don't mind waiting a bit longer for my order than last time. TV is worth the wait! Take care of yourself Geoff!
 

ECF Police

Moved On
Mar 9, 2010
0
0
ECF Headquarters
  • Deleted by j0ker
  • Reason: User with multiple ID....banned

Poeia

Bird Brain
ECF Veteran
Verified Member
Dec 6, 2009
9,789
14,368
NYC
I want everyone to be healthy and happy and rested. That said, I do care about my own well-being more than I care about Geoff's (and I hope he cares about his own more than mine.) But I've survived over 50 years without inhaling peppermint flavored nicotine in mist form -- I can waiting another week or three.

Take care of yourself.
 

BigJimW

Moved On
ECF Veteran
May 17, 2009
2,058
7
61
Warwick, RI
www.moonport.org
Yeah I agree. Geoff may want to take the ordering page down for a day or two to catch up. Just make a simple apology page that you're working on backorders and will be resuming orders on a certain date. I'm sure people will understand.

Your foot in no longer just in the door in these parts, but you busted the door wide open and your company is fast growing. I remember just a few short months ago, you were just starting out. Now you're a very strong company. A couple of days to catch up won't be the end. :)
 
Status
Not open for further replies.

Users who are viewing this thread