Was it a nono for me to share my CanVapes experience? If they're "authorized", does that means they're a sponsor and I should shut up?
The problem is that they can't respond in the New members forum. That's why ECF doesn't allow vendor bashing here. There is a Negative reviews forum especially created for that purpose--the vendor can and is expected to respond there. Or you can post whatever problems you have with them in their forum where, again, they can respond.