Just-Cass- I totally see ur point! The wonderful thing about living in a free country is the risk of peoples opinions! Having an open forum(s) such as this one, suppliers are more aware of the publicity they have-good and bad. IMO, this forum forces vendors to have a good product and great service. Survival of the fittest, if you will.
One knows if he/she does not provide excellence, in every aspect, one could be called out for the entire community to see. While I agree, some DO take advantage and jump on here complaining before the supplier ever knows one is unhappy, there ARE alot of valid rants here.....
Personally, I think this forum makes for better customer service!

Everyone is human, and i can only imagine everyone here can distinguish a premature/uncalled for rant from a valid issue with a vendor or vendors product...
That being said, feel free to post what you like ...afterall, isnt that what freedom of speech is for
I always have a rule of thumb when venting or ranting....If Im only upset bc Im inconvenienced due to a mess up or faulty product and the vendor is helpful, I always wait it out and at that point its ONLY btwn us two...If they havent tried to rectify the situation at all or replace one faulty part w another and then another, I then take it to a higher art of resolving the issue. Replacing a faulty part w a faulty part once...understandable...possible bad batch from factory...twice, well, IMO it should have been checked twice by vendor by the time it was shipped bc vendor was aware of not one but TWO faulty parts of same kind, from factory...
HAPPY VAPING EVERYONE and KEEP THOSE VALUED OPINIONS COMING!!!

I hope I speak for most when I say every rant, rave and opinion matters!