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Well the postman delivered mine about an hour ago and I'm not impressed:
The finish on the standard cup and the extended cup is ok with a bit of a rough edge on the thread, similarly the switch part is ok with a tactile switch but the end pieces OMG they are bad!
The chrome finish is all bubbled, the connectors are all wonky so the atomiser is at an angle and the 510 end piece is so bad the atomiser won't screw all the way in.
I have taken some photos on my phone and will post them later for you guys to see.
The finish on the standard cup and the extended cup is ok with a bit of a rough edge on the thread, similarly the switch part is ok with a tactile switch but the end pieces OMG they are bad!
The chrome finish is all bubbled, the connectors are all wonky so the atomiser is at an angle and the 510 end piece is so bad the atomiser won't screw all the way in.
I have taken some photos on my phone and will post them later for you guys to see.
OK here's some pics. You can clearly see from the first pic that all 4 ends are badly soldered and wonky.
ooooooooooooppps ---8-o
"switch part is ok with a tactile switch" NO NO NO -- Mechanical -- all Mechanical
well we hope this is an anomoly then huh????????
we have many reports coming in and you are the first one in the negative field ------
PLEASE -- contact customer service at once --
http://www.eastmall.net/contact_us.php
this will be fixed ------
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Hi Di
My switch definately feels like a tactile switch, it has around 0.5mm of movement and a definite click. Just noticed as well that the chrome is also rough and bubbled around the switch (pic below)
I will contact customer service like you say and hope it is as good as everyone saya it is.
My switch definately feels like a tactile switch, it has around 0.5mm of movement and a definite click. Just noticed as well that the chrome is also rough and bubbled around the switch (pic below)
I will contact customer service like you say and hope it is as good as everyone saya it is.
Here's a better pic of the 4 ends. Can anybody else post some pics of theirs? Are mine the only ones like this?
Taroth
OK ---------
The Manufacturer assures us ------
there is NO solder here------
this is all mechanical no solder -- no wires ----
and NO tactile switch -- it is all mechanical --------
as to your thread end caps being not perfectly straight--
I would have to agree-- they are not perfectly straight---
big question --- do they make contact and work ????????
and bubbling around the button recess, yes I can see it a bit ----
contact customer service--- they will fix up your issues--
we are renowned for our customer service--
we are second to none --
OK ---------
The Manufacturer assures us ------
there is NO solder here------
this is all mechanical no solder -- no wires ----
and NO tactile switch -- it is all mechanical --------
as to your thread end caps being not perfectly straight--
I would have to agree-- they are not perfectly straight---
big question --- do they make contact and work ????????
and bubbling around the button recess, yes I can see it a bit ----
contact customer service--- they will fix up your issues--
we are renowned for our customer service--
we are second to none --
What is that in there, hot glue as sealant or positive/negative separation? Whatever that is, will it withstand heat generated by 6v consistently? I'm definitely looking for longevity here. I would have went with epoxy resin/putty.
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Hi Di
The 901 and the 40X ends work but the atomiser sticks out at an angle, the 510 doesn't work well because it only screws in far enough to half cover the air holes thus restricting the air flow, If you unscrew it to uncover the holes it does not work. Can't test the 801 as I don't have any.
The 901 and the 40X ends work but the atomiser sticks out at an angle, the 510 doesn't work well because it only screws in far enough to half cover the air holes thus restricting the air flow, If you unscrew it to uncover the holes it does not work. Can't test the 801 as I don't have any.
Taroth,
no probs, ------ I am sorry that this has not been a super experience for you, unfortunately as with all new products -- some one has to draw the Lemon, I am so sorry that it was you,
but I am happy to see you being well mannered,
and such a good sport about it--
do the best you can with it for now Taroth ----
we will fix it for you, -------
contact customer service--- they will fix up your issues--
we are renowned for our customer service--
we are second to none --
Thanks for the kind words Di.
I have contacted customer support but it is 02:50 in China so I don't expect any response for a while.
I have contacted customer support but it is 02:50 in China so I don't expect any response for a while.
It looks like hot glue but seems to be more solid, there is no play at all in the connectors. Shame really or I could have heated and straightened them.
Taroth I truly feel for you, BUT, i have dealt with eastmall and their service is bar none the best it can be and its overseas. Do you know you dont even need to send things back, they just replace it for oyu and they go well beyond what other places do.
I have ordered from over 10 places localy, i have ordered a little of everything, form batts to atty's and juices and let me tell you something, every place at one time or another has made a boo boo, so it does happen but at least you know eastmall will fix it.
It must suck not being able to enjoy it while others are obviously fine so im 100% sure they will do whatever to rectify the issue and make you happy.
Now I will just continue to wait as DI stares at my 6v batts until she decides to put them up so i can order my indulgence.
I have ordered from over 10 places localy, i have ordered a little of everything, form batts to atty's and juices and let me tell you something, every place at one time or another has made a boo boo, so it does happen but at least you know eastmall will fix it.
It must suck not being able to enjoy it while others are obviously fine so im 100% sure they will do whatever to rectify the issue and make you happy.
Now I will just continue to wait as DI stares at my 6v batts until she decides to put them up so i can order my indulgence.
Badkolo,
Just order the 18650 cup as I did, since the specs are exactly the same on the other cup extender. Can't have too many batteries I say anyways.
Unfortunately I had to order batteries elsewhere, although I do have cr123's, they are 3.7volts and I won't be vaping at 7.4 volts. Fortunately I do have a compatible charger that works with 3 volts, so it cut the costs.
These are Tenergy 900mah 3v's.Amazon.com: 4 pcs Tenergy RCR123A 3.0V 900mAh Rechargeable Li-Ion Batteries: Electronics You'll get four of these for a total of $22.77.....if you don't happen to have a compatible charger then you'll have to get these, Amazon.com: 4 RCR123A 3.0V 900mAh Rechargeable Li-Ion Protected Batteries with a Smart Charger: Electronics
but you'll still have four and doesn't require the overnight charging as advertised on eastmalls charging requirements.
These are all still protected batts.
Just order the 18650 cup as I did, since the specs are exactly the same on the other cup extender. Can't have too many batteries I say anyways.
Unfortunately I had to order batteries elsewhere, although I do have cr123's, they are 3.7volts and I won't be vaping at 7.4 volts. Fortunately I do have a compatible charger that works with 3 volts, so it cut the costs.
These are Tenergy 900mah 3v's.Amazon.com: 4 pcs Tenergy RCR123A 3.0V 900mAh Rechargeable Li-Ion Batteries: Electronics You'll get four of these for a total of $22.77.....if you don't happen to have a compatible charger then you'll have to get these, Amazon.com: 4 RCR123A 3.0V 900mAh Rechargeable Li-Ion Protected Batteries with a Smart Charger: Electronics
but you'll still have four and doesn't require the overnight charging as advertised on eastmalls charging requirements.
These are all still protected batts.
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DED thanks so much, i was only waiting for the protected batteries but since i dont have to wait and i can order them form that site you showed me then im off to finalize my order.
No problem, always glad to be of help. FYI, I ordered this from the link posted, and it was shipped the next day with tracking provided. Shipped from Cali and took 5 days to arrive to me in FL, so it should be in long before your eastmall order.
I haven't been able to find these any cheaper, so if you or anyone else happens to stumble upon (4) 3v cr123's for less than 23 dollars (shipping included) I'd be happy to know.
Can't wait to get my item, curious to see if I can add a 5 volt limiter so I can use whatever voltage batteries. For some reason, 3v li-ion batteries cost more that 3.7v, and I have a ton of 3.7v! I'm happiest at 5volts anyways.
Sorry Di if I'm stepping on any toes. Just wanted to help a fellow/fello'let member out, hope it's not taken as me trying to detour any sales.
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Received my Indulgance yesterday... Fantastic service!! only 8 days from ordering to receiving -would like to say thank you very much to Eastmall for such excellent service, and a great product too.
Havent had much chance to fully test it yet but first impressions are very very good. Overall quality is excellent and all four adaptors seem to work great, as does the 18650 extension piece. The switch seems very good , easy to use with nice "click" action and would appear to be well designed to ensure no accidental firing if put into your pocket.
Will test it out fully over the next few days, but first impressions are that its an excellent product, very good quality, and certainly very very good value for money. If your thinking of getting one - go ahead and get one, its great!!
And the service is second to none ...
Mike
Havent had much chance to fully test it yet but first impressions are very very good. Overall quality is excellent and all four adaptors seem to work great, as does the 18650 extension piece. The switch seems very good , easy to use with nice "click" action and would appear to be well designed to ensure no accidental firing if put into your pocket.
Will test it out fully over the next few days, but first impressions are that its an excellent product, very good quality, and certainly very very good value for money. If your thinking of getting one - go ahead and get one, its great!!
And the service is second to none ...
Mike
Hi Dear Customers,
First of all, we do thank you all for your support to Eastmall.!
I would like to take the opportunity to say sorry to the great customers who has some problems with our Indulgence.Hope this will not affect your great feelings of the New Year.
Eastmall Family had a urgent meeting as soon as we noticed this. our first reaction to this problem is , REPLACE the ones you have problem with. please send us an email , Ed will manually make an order for you , and will be shipped out 3th of the new year.
The first ones we got from fac has some not good screws. now all screws are changed and all are machine made. clean and perfect contact.
For the switches, For sure it is wireless. attached pics will show you how it works.
A new product is improved with all your great suggestions. So here, I do thank you all for your support and May I send you all Happy new year in behalf of Eastmall family?
Once again, any one who has problems or even not happy with the ones in your hands, please let us know, we will arrange the replacement.
Thanks again and let's cheer for the new year
First of all, we do thank you all for your support to Eastmall.!
I would like to take the opportunity to say sorry to the great customers who has some problems with our Indulgence.Hope this will not affect your great feelings of the New Year.
Eastmall Family had a urgent meeting as soon as we noticed this. our first reaction to this problem is , REPLACE the ones you have problem with. please send us an email , Ed will manually make an order for you , and will be shipped out 3th of the new year.
The first ones we got from fac has some not good screws. now all screws are changed and all are machine made. clean and perfect contact.
For the switches, For sure it is wireless. attached pics will show you how it works.
A new product is improved with all your great suggestions. So here, I do thank you all for your support and May I send you all Happy new year in behalf of Eastmall family?
Once again, any one who has problems or even not happy with the ones in your hands, please let us know, we will arrange the replacement.
Thanks again and let's cheer for the new year
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