What a joke. They stopped answering emails.
What a joke. They stopped answering emails.
It's certainly harder for me to be patient today...running low on e-liquid and waiting for a couple of different shipments. One (non-innovapor) order will be here monday..the rest are of unknown status. As for my problems with innovapor, they continue; No responses, either by email or private message since my first email on the 14th(I contacted the owner on here yesterday evening)...honestly, this is b*llsh*t. I've never been treated like this by ANY company...
-j4mmin
-who has any suggestions?
I received my order from InnoVapor today. I won't be as critical as others about delays or communication. When talking on the phone with Mark he was cordial and helpful. When communicating via email with Kat and Millie, they were kind and responsive. I agree it seems communication lines within the company might be a little jumbled, but I'm giving them some leeway. I think they got hit with significantly more business than they were prepared for and with only a few people on staff - that can make handling the demand really tough. In the end, they came through with my order and I'll order from them again. Everyone goes through growing pains and once InnoVapor's through theirs, I'm sure business with them will be much smoother.
I ordered some juice in the middle of this on Wednesday, got it in the mail today (Monday)...
This past Wednesday???
Interesting! It looks like the kits are taking longer to ship...Could this because of the charging and testing? I spoke with them today and they told me the stuff I odered had not been shipped yet. I got the $100 starter kit.
Very possible. I haven't heard if the PCC's have come in yet. Have another order for one of those and some attys. My friends got their kits on Saturday but it was 10 or 11 days wait. Their first ecigs so they were anxious but happy now ;-)
Yeah...my first as well. I didn't get the PCC so if that is the case i don't know what is going on. Someone over in the Innvapor thread said that it took 5 or six days for the package to reach USPS after they were informed of the shipment...Something is very odd about all of this.
I checked USPS tracking and I am stunned--my package (ordered July 9) didn't leave the Boise post office until 1 a.m. today. Electronic notification received by them on July 16. Five days from printing out postage and receiving my package?
you are misquoting AVITWeb, here is what it says: