I know beginning vapers who bought there set ups from B&M. They weren't treated as new vapers. They were sold equipment that was definitely for advanced vapers with no clue what to do with it later on when they weren't in the store.
Yea, there is a thread in the newbie forum about a guy, new to vaping, that went to his B&M for vape gear. He was sold a mech mod and they made him a .25ohm build with unknown batteries. He could not even build coils himself and didn't not seem to even have an ohm meter. Never could find out what those batteries were as they had no serials on them. Lucky we were able to talk him out of using it and into using regulated mods with good batteries.
B&Ms like this should be shut down.